Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,599 reviews
March 30, 2012
Robin was a terrific sales person. Very knowledgeable and easy going. The entire sales process was very easy. I would highly recommend Robin to anyone. and easy going. The entire sales process was very easy. I would highly recommend Robin to anyone. More
by phenningsen
Employees Worked With
Robin Johnson
March 27, 2012
Robin Johnson is an awesome salesperson with vast experience on the field. One can tell that he is a well educated person because he was always ready to answer all of my questions with the highest de experience on the field. One can tell that he is a well educated person because he was always ready to answer all of my questions with the highest degree of honesty and friendliness. The friendly atmosphere of the dealership invites anyone to come by for a second time, and that is precisely what I did. This was my second time around and I asked to be helped by Mr. Johnson, and once again he made it happen. I am the proud owner of a Nissan Altima. Thank you Robin, I could not have done it without you! More
by Maribella1310
Employees Worked With
Robin Johnson
March 27, 2012
We worked with Angelo Rivera in the purchase of our Nissan Murano. Angelo was very professional, knowledgable of the vehicles, and very polite. Our expectations about Universal Nissan and our Nissan Mu Nissan Murano. Angelo was very professional, knowledgable of the vehicles, and very polite. Our expectations about Universal Nissan and our Nissan Murano went above and beyond, since the moment that we got to the door, where a very polite receptionist with a big smile greeted us, to the moment we left, our experience was great. I wish everyone was like them. Thanks to Angelo, to the Manager and to the other people that assisted us during our purchase. We are really happy and thankful! Brent and Emily Williams Orlando, FL More
by linda5149
Employees Worked With
Angelo Rivera
March 21, 2012
Michael was very helpful in aiding me with the exchange of my old nissan versa with a nissan sentra. I highly recommend Michael 100%. Happily Satisfied! of my old nissan versa with a nissan sentra. I highly recommend Michael 100%. Happily Satisfied! More
by melfer
Employees Worked With
Michael Vand
March 18, 2012
Joe took his time with us and looked for ways to make us feel appreciated and valued. Always asking if we needed anything while we waited. Made us feel as if we were the most important customers in the sto feel appreciated and valued. Always asking if we needed anything while we waited. Made us feel as if we were the most important customers in the store. Excellent customer service. Attentive, kind and friendly. More
by mjrobinsonkevinscar
Employees Worked With
Joe Cruz
March 14, 2012
Yes I will recommend this dealership because the employee for wonderful, the prices are great, and they have a great service. So if anyone needs a car and is looking for one I recommend you to go to this dea for wonderful, the prices are great, and they have a great service. So if anyone needs a car and is looking for one I recommend you to go to this dearlship!! More
by Jamilett21
Employees Worked With
Chris Oliver
March 11, 2012
Charlie Peets was excellent. He really helped me to get into a great new car. This is my very first car and it fits me perfect. I am very excited and happy. I came back two days later and he didn't try to into a great new car. This is my very first car and it fits me perfect. I am very excited and happy. I came back two days later and he didn't try to get me on the price. He kept it the same. Even though I was nervous, he helped me to relax. Very friendly. Even though I live exactly 15 miles away, ( I know this because of the odometer in my new car. lol), I will recommend this location and that car salesman to anyone interested in buying a car. Even my uncle was very impressed. More
by c7cherry
Employees Worked With
Charlie Peets
March 08, 2012
I found that the overall experience at this dealership was awesome, everyone was friendly and wanted to help in any way that they could, Joe Cruz (salesman) I felt was helpful, honest and really went the was awesome, everyone was friendly and wanted to help in any way that they could, Joe Cruz (salesman) I felt was helpful, honest and really went the extra mile for me. I would definatley reccomend him to friends and family. More
by krivera011
Employees Worked With
Joe Cruz
March 08, 2012
as u walk in u feel a positive attitude and a friendly atmosphere. joe hernandez treated us like family we felt no pressure, he listened to what we were looking for and made it happened. the test drive atmosphere. joe hernandez treated us like family we felt no pressure, he listened to what we were looking for and made it happened. the test drive made the whole difference. More
by americaneagle1953
Employees Worked With
joe hernandez
March 06, 2012
I am college student looking for a first vehicle to go from school - work - and home. Ron is a terrific person to work with and he helped me find a car within my budget range very fast. I absolutely give from school - work - and home. Ron is a terrific person to work with and he helped me find a car within my budget range very fast. I absolutely give 110% for his effort and hardwork for making a customer happy. Hands down I'll recommend him to my closes friends and family. More
by marvino45
Employees Worked With
Ron Thomas
