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Universal Nissan
Orlando, FL
2,545 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,545 reviews
December 16, 2023
Once they got me to sign, they stopped caring about me as a Customer...! I'm very sad to say ?? a Customer...! I'm very sad to say ?? More
by Kissimmeejeffery1234
Verified Customer
December 16, 2023
The staff was courteous and made feel comfortable as soon as I walked in. I had a situation at another dealership and they took over and made feel at ease immediately. From Reception to financing and deliver as I walked in. I had a situation at another dealership and they took over and made feel at ease immediately. From Reception to financing and delivery, it was an overall amazing experience More
by LPAUL72
December 16, 2023
They were excellent They went above and beyond to make sure we got the truck sure we got the truck More
by GLOBUG8888
December 15, 2023
MR.JULIO VALDEZ DID A EXTRODINARY JOB IN HELPING US TO GET A GOOD DEAL I WOULD RECOMMEND HIM TO OTHERS TO DO THE SAME,CANNOT SAY ENOUGH BUT TO THANK HIM WHAT HE DOES BEST.THANK YOU SO MUCH.5 STARS GET A GOOD DEAL I WOULD RECOMMEND HIM TO OTHERS TO DO THE SAME,CANNOT SAY ENOUGH BUT TO THANK HIM WHAT HE DOES BEST.THANK YOU SO MUCH.5 STARS More
by jimisa037
Employees Worked With
JULIO VALDEZ
December 11, 2023
First time Buying a Car from a Nissan Dealership. Best Experience ever Werlin Gonzalez is A Professional Great Job and Thank for getting us through the Experience. Best Experience ever Werlin Gonzalez is A Professional Great Job and Thank for getting us through the Experience. More
by hecalv7704
Employees Worked With
Werlin Gonzalez
December 11, 2023
I bought a 2019 Honda Civic. Found it online and negotiated a deal over the phone. Derek made the deal go smoothly. Drove to Orlando from Tallahassee to pick up the car. Overall Found it online and negotiated a deal over the phone. Derek made the deal go smoothly. Drove to Orlando from Tallahassee to pick up the car. Overall great experience. More
by stephen_thomas
Employees Worked With
Derek Davis
December 09, 2023
Very pleasant I didn't feel the heavy pressure to buy anything. I felt the choice was mine anything. I felt the choice was mine More
by BERNFERST
December 07, 2023
Great Experience with Awesome Service and Staff Great Job with Awesome results and experience Awesome with Awesome results and experience Awesome More
by zacmil80
December 07, 2023
Easy, quick, helpful Very accommodating and thorough explanations of all complex details, offers, and requirements explanations of all complex details, offers, and requirements More
by rmpopolizio
