Universal Nissan

Excelent custumer service! Eduardo Del Rio was my seller, he answered all my question, helped me find a good car for my needs and also took me to the air port to return the car I had and it was not his job t he answered all my question, helped me find a good car for my needs and also took me to the air port to return the car I had and it was not his job to do that, he really help me. All I can say is that I'm happy with the purchase I made and thanks fo r your help Eduardo. I will definitely recommend this Dealer to others. Thanks, Edgardo Reyes More

My husband & I were to this dealer in search of a good purchase and we had a great service by the sales agent, Alberto Santos and his Manager Joe Cruz, both worked the extra mile and we purchased a g good purchase and we had a great service by the sales agent, Alberto Santos and his Manager Joe Cruz, both worked the extra mile and we purchased a great vehicle. We are very pleased with the service and attention. Thank you, Gilberto & Ira Cruz More

We searched several dealerships, looking for the right used vehicle for my college-aged son. We were replacing a 2000 Jeep, and he really wanted something similar. We located a 2008 Jeep on the interne used vehicle for my college-aged son. We were replacing a 2000 Jeep, and he really wanted something similar. We located a 2008 Jeep on the internet at Universal Nissan. I filled out the web based form to be contacted and received a quick response from Eduardo, who asked me to let him know the best time to reach me. We spoke the next day and he answered my questions and set up an appointment to come in and see the vehicle. The dealership is in the process of remodeling so they are working out of a temporary location, but they did everything possible to make us feel welcome. Very friendly, very courteous, free Pepsi fountain drinks while you wait. We took a test drive, worked out the details, and made a purchase. The entire process went very smoothly and my son was very pleased. Ed was very helpful and professional throughout the process, and Hiram in the finance department was also very easy to work with. I would recommend anyone in the market for a new or pre-owned vehicle take a look at the Universal Nissan web site, and set up an appointment with Ed. This is much better than walking up to the dealership and being approached by the first salesman who sees you because Ed will already have some idea what you are interested in and he will be prepared for your visit. Thanks for making this car-buying experience a great one Ed. More

After dealing with just about every Nissan dealer within 100 miles of our house, this is where we ended up buying. We had just come from another dealer with a terrible experience. Eduardo was ready for us 100 miles of our house, this is where we ended up buying. We had just come from another dealer with a terrible experience. Eduardo was ready for us to arrive and already had the keys to the one we wanted in his hands. He walked us to the car to look at it and prepare for a test drive. In his hand he already had a price, which was lower than the MSRP. Although not as low as I was going to go to buy, it showed me right away he was prepared to offer us a great price, without the hassle that the other dealers were. After some haggling, which is par for the course if you want the best price, we agreed on a price. We were there for about 4 hours, but they were super busy. In fact, after we were done with the price Eduardo made sure we were next inline to see the Finance Manager. The Finance Manager was a bit hard to undestand because he spoke extremely low, but he worked very quickly. After we purchased the car we got something we rarely see from a dealer... customer service. Eduardo sat down with us to go over all of the booklets and all the buttons on the car. He wanted to make sure that when we left we knew what to do with the car when we left the lot. Today is only day two, but I have a feeling Eduardo will be calling us today to thank us again. He seemed like that is the type of personality he has. He was extremely knowledgeable, which is also VERY rare in this industry. He knows everything there is about his brand of cars, and he doesn't BS you. He's there to make money, and I get that, but we also felt he was there to get us the best value and treat us with respect. I buy a new car every couple of years, and this was one of the better experiences. More

We went in looking for a car that could fit our budget and that's exactly what we ended up with. As well as peace of mind. Ask for Eduardo! and that's exactly what we ended up with. As well as peace of mind. Ask for Eduardo! More

I can actually state that this is the second time we have done business with Universal Nissan/Huyndai. From the moment we entered into the dealership everyone treated us with respect and enthusiasm. Great gr done business with Universal Nissan/Huyndai. From the moment we entered into the dealership everyone treated us with respect and enthusiasm. Great greeting and warm smiles, genuine welcome. From there the attention from the sales person is beyond compare to any other dealership we have ever been into. This time around Mr. Eduardo Del Rio and Mr. David Santana were the two sales associates that helped us pick the right vehicle, price and payments without being pushy or overbearing; and most important of all respecting our wishes and budget. It was an excellent experience spending our Sunday at Universal Nissan. We got our red Nissan Sentra! Now, my mom is no longer a loyal Honda customer. Thank you Mr. Del Rio and Mr. Santana for being Great Sales People!!! Claudina and Angelica More

Mr. Del Rio was professional, considerate and patient. He worked hard to get me qualified for the used car we could afford and that we qualified for. I will definitely recommend Mr. Del Rio to my friends He worked hard to get me qualified for the used car we could afford and that we qualified for. I will definitely recommend Mr. Del Rio to my friends and family if they ever needed a car in the future. More

I am 16 and my parents decided to go to Nissan to get me my first car, she called Eduardo Del Rio, the internet sales manager, and he got us an outstanding deal on a 2013 nissan altima. He was very kind and my first car, she called Eduardo Del Rio, the internet sales manager, and he got us an outstanding deal on a 2013 nissan altima. He was very kind and friendly, he helped to get us a great deal and we are thankful for that, I would highly recommend Universal Nissan for buying a nissan. The experience was great, you should definitely check out the dealership. More

I gave the ratings I did because the person that look after me was very helpful. It was raining and came with an umbrella to get me. while waiting he bought me coffee and water, and he was very friendly. after me was very helpful. It was raining and came with an umbrella to get me. while waiting he bought me coffee and water, and he was very friendly. he has a great customer service personality. I was very pleased More

These guys are amazing, they were very helpful, polite & professional. They made my car buying experience actually enjoyable & I would 100% recommend them to others. & professional. They made my car buying experience actually enjoyable & I would 100% recommend them to others. More