Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,566 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,566 reviews
January 11, 2024
I had a budget and specific needs and both Josh and Deya understood it and made sure I came out satisfied with my purchase understood it and made sure I came out satisfied with my purchase More
by Mdejesus75
Verified CustomerEmployees Worked With
Josh lugo and Deya the finance manager both provided excellent service
January 10, 2024
Everyone was very knowledgeable, helpful and made sure I was taken care of as well as my car. was taken care of as well as my car. More
by Frutti50
January 09, 2024
Great vehicle inventory. No hassle buying Juan was knowledgeable and very helpful Easy process Good deals No hassle buying Juan was knowledgeable and very helpful Easy process Good deals More
by SCHIU57
January 09, 2024
Professional, knowledgeable. Focusing on customers. We got the car which we was looking for. New 2023 Rogue. It's totally match our expectations. Focusing on customers. We got the car which we was looking for. New 2023 Rogue. It's totally match our expectations. More
by oleg752002
January 09, 2024
Very accommodating, professional and transparent Kind. Educational in the field, very hospitable and knows what he is about Educational in the field, very hospitable and knows what he is about More
by AUDAINDAMIAN
Employees Worked With
Forgot his name bur I have his number. Ver6 nice person
January 08, 2024
Very profesional, respectful and easy going. Friendly and diligent. He is an asset to your company. I would highly recommend you. Keep up the good job. I would also appreciate the outstanding tr Friendly and diligent. He is an asset to your company. I would highly recommend you. Keep up the good job. I would also appreciate the outstanding treatment that Eric Pulgarin, Sales man, did. He understood perfectly my situation and went beyond to comply with my expectations. Thank you very much for your help and patience. Excellent job. More
by KITTYMORALES007
Employees Worked With
Felix Matos, Eric Pulgarin, Felix Matos
