Universal Nissan

Once i spoke to chris the internet sales specialist i was sure that i would be buying a car from him.i had a great experience and will be buying my next car from nissan too. sure that i would be buying a car from him.i had a great experience and will be buying my next car from nissan too. More

Dealer had a great inventory, lots of selections for every price range. I was very pleased with the friendliness and transparency of the staff. Edwin was very patient, fun and made it a priority that we every price range. I was very pleased with the friendliness and transparency of the staff. Edwin was very patient, fun and made it a priority that we left satisfied with the right car and the right payment! I would recommend my entire family to buy from here and to look for Edwin! More

Eduardo and his team work extremely hard for us to get our Quest and exceeded our expectations all around. 10 of 10 is our rating!!!!! our Quest and exceeded our expectations all around. 10 of 10 is our rating!!!!! More

The dealership and people working for it are customer service friendly. I will buy my 2nd Nissan car there. I have searched other car dealers, but got the best price here at Universal Nissan Orlando service friendly. I will buy my 2nd Nissan car there. I have searched other car dealers, but got the best price here at Universal Nissan Orlando More

This Dealership has gone downhill in a Bad way ! Their Parts Dept. overprices parts (Compared to other area Nissan Dealership's) by 10% or more ! When you call for parts , they act as if they are doing yo Parts Dept. overprices parts (Compared to other area Nissan Dealership's) by 10% or more ! When you call for parts , they act as if they are doing you the CUSTOMER a favor by looking a part/price up !?!? The Service Advisor I spoke with to have work done to my vehicle also had a serious attitude problem , know it all that doesn't listen to a word you say to them about the problem experienced , again I thought I was the customer paying for a service not a charity case asking for a donation ! I had a friend who recently purchased a Sonata , a friend of a friend who knew a salesperson that could get him a great deal on a used Sonata . Long story short , they jerked his chain over and over till he walked away and was contacted by the GM of the Dealership three days later , asked if he was still interested in the car, the friend told him "are you serious ! " , he then told the GM what had taken place about switch and baiting the price the GM replied "I had no Idea"and apologized. The GM made right on the deal , but he obviously doesn't realize the shysters he has employed at his dealership ! I bought a car from them back in 2003 and from then till now is like night and day.*** Warning*** , take your business somewhere else , Universal Nissan doesn't respect you as a customer nor does this Dealership doesn't deserve your hard earned dollars ! More

Best customer service i've experienced!!! Patient , attentive, friendly and knowledgeable. No pressure. Went for a test drive and was shown how things worked. The dealership itself was very clean and attentive, friendly and knowledgeable. No pressure. Went for a test drive and was shown how things worked. The dealership itself was very clean and inviting even with construction going on. Chris drove car to my home and showed me how everything worked. I can't complain about the price because they beat the lowest price I had from another dealer. I'm looking forward to a good experience with the service department when the time comes. I love my Murano and hope to have it for many years. Thanks for the wonderful experience. More

We contacted Mr. Johnson on the internet. He responded quickly and was very informative in our initial email contact. When we arrived he greeted us quickly and gave us his full attention in looking for t quickly and was very informative in our initial email contact. When we arrived he greeted us quickly and gave us his full attention in looking for the vehicle we were interested in leasing. It was the best car buying experience we've encountered in a long time. EVERYTHING went smoothly and we were driving our new car home in less than 4 hours. Thank you, Robin, for being so attentive! Steve and Janice Davis More

I have been a Nissan buyer for over 20 years. I had a very bad experiance at Hill Nissan in Winterhaven Fl. At that time I swore I would never deal with Nissan again. I serviced my vihicle at Universal very bad experiance at Hill Nissan in Winterhaven Fl. At that time I swore I would never deal with Nissan again. I serviced my vihicle at Universal Nissan and always had a great experience there. It was totally different than Hill. When My lease was up I Purchased the vehicle from Robin Johnson at Universal Nissan. What a breath of fresh air. No more BS. He did a terrific job and it was a pleasure purchasing the Pathfinder. It restored my faith in Nissan. The finance person was great and very honest. I expect it from Nissan and it was a pleasant change from my treatment at Hill Nissan. I would deffinately recommend Robin Johnson and Universal to anyone shopping for a new vehicle. Thank You Robin More

I decided to give Universal Nissan a try, when I began to see many cars being the Universal Nissan tag. I stopped in after work and a few hours later, drove off the lot with a new truck. My sales consultan see many cars being the Universal Nissan tag. I stopped in after work and a few hours later, drove off the lot with a new truck. My sales consultant was very knowledgeable. I would recommend Universal Nissan for those looking for a new/pre-owned vehicle. More

This is the second car I have purchased with Robin. He was great to work with! He was concerned with my needs and what I was looking for, and keeping me within the price I wanted to spend. He made sure I was great to work with! He was concerned with my needs and what I was looking for, and keeping me within the price I wanted to spend. He made sure I was comfortable and that my business was appreciated. I plan to buy my next car from him as well! More