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Universal Nissan
Orlando, FL
2,523 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,523 reviews
August 19, 2013
THIS WAS THE BEST CAR BUYING EXPERIENCE IN MY LIFE. NORM WAS EXCEPTIONALLY PROFESSIONAL PASSIONATE AND AMAZING IN HIS ATTENTION TO WHAT MATTERED TO ME AND WHAT MADE ME HAPPY OVERALL! RONNIE WAS RIGHT ON HI WAS EXCEPTIONALLY PROFESSIONAL PASSIONATE AND AMAZING IN HIS ATTENTION TO WHAT MATTERED TO ME AND WHAT MADE ME HAPPY OVERALL! RONNIE WAS RIGHT ON HIS HEALS WITH THE SAME PASSION AND PROFESSIONALISM. MY SISTER AND I FELT SO IMPORTANT AND SPECIAL EVEN WITH MAZINE IN FINANCE. HE MADE IT ALL SO EASY AND STRESS FREE! LOVE THESE GUYS! More
by CINDY2014
Employees Worked With
RONNIE
August 17, 2013
Fantastic Customer Service and unmatched attention in the midst of opening a brand new dealership location. Very personal, listened to the scenario I was wanting to achieve, and went up and beyond to make i midst of opening a brand new dealership location. Very personal, listened to the scenario I was wanting to achieve, and went up and beyond to make it happen. More
by ldm08032013
Employees Worked With
Chris Gallagher, Axel, Josh, Joshua Craig
August 15, 2013
Eduardo was very helpful in every way in answering all of our questions. He also was very patient as we went thru the process of buying the car and making our decision. Our satisfaction was a top priority b our questions. He also was very patient as we went thru the process of buying the car and making our decision. Our satisfaction was a top priority by all of the employees we dealt with. I would highly recommend Eduardo to anyone looking to purchase a car. More
by StephenNicholas
Employees Worked With
Eduardo Del Rio
August 13, 2013
I went in looking for a Nissan Sentra. Eduardo was very helpful he got us a great deal on a Nissan Sentra SR. This was the first car I have leased myself. I was nerves and Eduardo was great he explained ev helpful he got us a great deal on a Nissan Sentra SR. This was the first car I have leased myself. I was nerves and Eduardo was great he explained everything that we did and went over. Also before i left he even took a photo of me and my new car. If you go looking for cars ask for Eduardo at Universal Nissan!!! More
by carcar29
Employees Worked With
Eduardo Del Rio
August 12, 2013
Eduardo took care of me at universal nissan. He was very patient and friendly,and made me feel very comfortable. Eduardo showed me all the cars I wanted to see, let me test drive them and did all he could t patient and friendly,and made me feel very comfortable. Eduardo showed me all the cars I wanted to see, let me test drive them and did all he could to make sure I drove off in the New Altima I wanted at the most affordable price!. overall it was a great car buying experience, so if you want to buy a new car universal Nissan is where to go More
by roxanna8911
Employees Worked With
Eduardo
August 11, 2013
Eduardo Del Rio is a great salesman. I had a wonderful experience at universal Nissan. I left happy with what I wanted. Eduardo worked very hard in the process. experience at universal Nissan. I left happy with what I wanted. Eduardo worked very hard in the process. More
by AmandaRogovin
Employees Worked With
Eduardo Del Rio
August 08, 2013
Eduardo Del Rio was very helpful, patient, and kind. If I had to recommend anyone to universal nissian to puchase a vehicle or just to look, I would tell them to ask for Eduardo Del Rio I had to recommend anyone to universal nissian to puchase a vehicle or just to look, I would tell them to ask for Eduardo Del Rio More
by nat4
Employees Worked With
Eduardo Del Rio
July 31, 2013
We were just shopping around but the professionalism, patience and willingness to negotiate the price to accomodate to our budget made our search to be over. We've got just what we were looking for, at t patience and willingness to negotiate the price to accomodate to our budget made our search to be over. We've got just what we were looking for, at the price we were willing to pay and even at a great interest rate. Great job by Jonathan and Charlie for being patient , corteous and friendly all the way. Highly recommended! More
by Lizancarlost13
Employees Worked With
Jonathan Virgilio/Charlie Peets, Jonathan Virgilio
July 31, 2013
Chris was friendly knolagible about vehicles and helped us get out of our vehicle with almost impossible circumstances and managed to overcome the impossible pay off. us get out of our vehicle with almost impossible circumstances and managed to overcome the impossible pay off. More
by Zovishlack
Employees Worked With
Chris gallagher
July 30, 2013
Chris Oliva had a level of professionalism & character I have not seen in the car sales industry- he was knowledgeable, trustworthy & truly cared about dinding the perfect car for me!! He worked character I have not seen in the car sales industry- he was knowledgeable, trustworthy & truly cared about dinding the perfect car for me!! He worked along side Chris Gallagher to ensure my complete happiness that day & because of them -me, my family & friends will be customers for life! Both Chris' were genuinely excited for me & that translated through the whole experience which was the best Ever!! I have already told Eveyone there is No where else to purchase a car but Universal Nissan & to see them!!! More
by Kandy1121
