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Universal Nissan

Orlando, FL

4.5
2,573 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,573 reviews

January 11, 2014

My husband and I enjoyed buying a Nissan Juke from Universal Nissan because we were not "hounded" by the sales person, all of our questions were answered, everyone was friendly and they were eager top More

by kempfer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diaz, John Dias
January 10, 2014

BEST SERVICE EVER!!!! WE BOUGHT 2 CARS IN THE SAME DAY OUR LAST VISIT DUE TO THE AMAZING SERVICE AND PRICES WE GOT. FRANK IS HANDS DOWN THE NICEST AND HELPFUL CAR SALES MAN I HAVE EVER WORKED WITH. THEY A More

by reef0402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Robin, Dalia, Dahlia Deida
January 05, 2014

Great experience at Universal Nissan. Eduardo made our buying experience a pleasure. He was great to work with and would definitely buy from him again. I would have no problems sending my family and fri More

by PaulRozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Del Rio
January 04, 2014

Best experience at dealership, had visited reed Nissan before and it was a nightmare. Chris was awesome to us. We were very happy with service, totally recommend this place More

by Bebabass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gallagher
January 02, 2014

We ultimately decided to purchase a new 2014 Altima 2.5 SV on New Year’s Day from Universal Nissan due to the excellent treatment and professionalism we had in dealing with sales executive Eduardo Del Rio More

by LRG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Del Rio
December 31, 2013

You made what most often is a trying experience...very pleasant. I will tell my friends if they wish to buy a Nissan, to ask for you at Universal Nisssan. More

by ofleg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Sibera
December 29, 2013

John Dias gave great respect to me in my recent purchase of my Murano. I had not purchased a new car in 15 years and there were many new functions to understand. He explained before test drive and when I le More

by jamonte
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Dias
December 23, 2013

My name is Libna Campos. I'm writing this review because Eduardo Del Rio was a great sales manager. I bought a 2013 Nissan Sentra SV for an EXCELLENT price. I would definitely recommend anyone to co More

by libna12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Del Rio
December 20, 2013

John Dias got to know me and knew exactly what I was looking for. I also had a challenge with my budget and John Dias and his boss John Smith they worked very hard to get me into an AWESOME newer vehic More

by Fortiz5708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dias, John Dias
December 09, 2013

Universal Nissan has exceptional customer service. I bought my new 2014 Altima 2.5SL this weekend and Eduardo was my Sales Manager. He helped me find the car I was looking for and was able to get me the More

by toniWilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Del Rio
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