Universal Nissan

Best experience at dealership, had visited reed Nissan before and it was a nightmare. Chris was awesome to us. We were very happy with service, totally recommend this place before and it was a nightmare. Chris was awesome to us. We were very happy with service, totally recommend this place More

We ultimately decided to purchase a new 2014 Altima 2.5 SV on New Year’s Day from Universal Nissan due to the excellent treatment and professionalism we had in dealing with sales executive Eduardo Del Rio SV on New Year’s Day from Universal Nissan due to the excellent treatment and professionalism we had in dealing with sales executive Eduardo Del Rio. He was thorough, professional and made our buying experience a very positive one. I would definitely recommend anyone looking at a Nissan to consider reaching out to Eduardo before making your purchase…you will not be disappointed. Larry G. More

You made what most often is a trying experience...very pleasant. I will tell my friends if they wish to buy a Nissan, to ask for you at Universal Nisssan. pleasant. I will tell my friends if they wish to buy a Nissan, to ask for you at Universal Nisssan. More

John Dias gave great respect to me in my recent purchase of my Murano. I had not purchased a new car in 15 years and there were many new functions to understand. He explained before test drive and when I le of my Murano. I had not purchased a new car in 15 years and there were many new functions to understand. He explained before test drive and when I left dealership and of course answered all my questions. I highly recommend him . My experience in financing is turning into a nightmare. I stated 3x I did not want any service plan. I was told it was not costing any more money to my monthly payment. I later noticed that plan cost $600 and notified and is separate from my monthly payment. I was told I need to return to dealership to cancel. I did and was given paperwork to fill out and send back to them WHEN I receive paperwork in mail on this plan. I live 30 miles from dealership. A wasted trip. I was also informed that I would receive a Nissan credit card and the payment of $600 would be taken. I have been told I will eventually get back my money. Since I called them within 24 hours and it appears I can cancel this plan, why would any company that customers spend tens of thousands dollars and look for not only their repeat business but ongoing maintenance punish those same customers for months ,when the stroke of a pen or a simple phone call could end a problem Its called good customer service. John Dias = A rating. Universal Nissan = F rating. More

My name is Libna Campos. I'm writing this review because Eduardo Del Rio was a great sales manager. I bought a 2013 Nissan Sentra SV for an EXCELLENT price. I would definitely recommend anyone to co because Eduardo Del Rio was a great sales manager. I bought a 2013 Nissan Sentra SV for an EXCELLENT price. I would definitely recommend anyone to come visit Universal Nissan and speak with him. He had a great attitude throughout the whole process as well as great customer service! More

John Dias got to know me and knew exactly what I was looking for. I also had a challenge with my budget and John Dias and his boss John Smith they worked very hard to get me into an AWESOME newer vehic looking for. I also had a challenge with my budget and John Dias and his boss John Smith they worked very hard to get me into an AWESOME newer vehicle with low mileage. I have to say I was tough and they worked very HARD to help me with my situation. They succeeded and I will be referring them to everyone I know looking for a vehicle now or in the future. More

Universal Nissan has exceptional customer service. I bought my new 2014 Altima 2.5SL this weekend and Eduardo was my Sales Manager. He helped me find the car I was looking for and was able to get me the bought my new 2014 Altima 2.5SL this weekend and Eduardo was my Sales Manager. He helped me find the car I was looking for and was able to get me the best pricing possible. I would definitely go back to this dealership for any future car purchases. Toni More

After shopping around several dealerships we decided to visit Universal Nissan. Their online chat was very helpful getting extra information regarding the vehicle we were considering and answering my quest visit Universal Nissan. Their online chat was very helpful getting extra information regarding the vehicle we were considering and answering my questions before visiting the dealership. We received personalized service from Eduardo and he was there every step of the way up to handing the keys over and sending us on our way. He took the time to go over the car and show us just about every function. Comparing it to some of the higher end dealerships we visited (Audi, BMW,etc....), this by far was the best experience. We will definitely be back for our next purchase. More

Comparing to other Dealers this location offers great incentives to attracts customer adding additional value to the overall experience, it is not just about a vehicle purchase, it is about the entire ex incentives to attracts customer adding additional value to the overall experience, it is not just about a vehicle purchase, it is about the entire experience. More

Jonh diaz is great,the finance person dont care guess cause he think his above us and dealing with money issue , he keep changing what he already agree. Boss of diaz think his in charge , dont like him cause he think his above us and dealing with money issue , he keep changing what he already agree. Boss of diaz think his in charge , dont like him at all, his not even a help more of irritation .But john Diaz is really good... More