Universal Nissan

From the moment we talked to Christopher Gallagher on the phone to the time we met him at the dealership office, he had been friendly and had made our car buying experience very pleasant and stress-free. phone to the time we met him at the dealership office, he had been friendly and had made our car buying experience very pleasant and stress-free. More

Great, no pressure experience. Helped me to get the car I wanted for the price that I wanted to pay. Ronnie and the other members of the internet management team made things work out for me. wanted for the price that I wanted to pay. Ronnie and the other members of the internet management team made things work out for me. More

Mr Rovin Johnson was very pleasant, frienly , helpfull, informative, pacient, it make our journey of buying a new car an exellent one, we certainly would recoment Mr Johnson very highly. informative, pacient, it make our journey of buying a new car an exellent one, we certainly would recoment Mr Johnson very highly. More

Eddie was awesome!!!! They had everything ready to roll frim the second I stepped foot in the dealer. To think everything started from an internet deal. By far the best experience I have had buying a car!! frim the second I stepped foot in the dealer. To think everything started from an internet deal. By far the best experience I have had buying a car!!! More

We were immediately greeted when we arrived to the dealership. We did not have to wait very long before we were able to see John Dias. John gave us as much time as we needed to discuss the cars that dealership. We did not have to wait very long before we were able to see John Dias. John gave us as much time as we needed to discuss the cars that we might want to see. He was happy to take us for test rides in any of the vehicles we desired to see. He was very helpful in explaining the differences between each vehicle. Once we decided on the vehicle he was quick to get us the pricing information. He worked with us during the negotiation process and was able to get us what we desired. After working with Finance, which was very, very helpful, Eduardo went over the entire vehicle with us. He made sure that we understood everything and gave us all of his contact information if we needed anything later. The overall experience at this dealership was great. We were treated very well before, during and after the sale. We would say the it was a great experience thanks to John, Eduardo and other staff that was involved with our deal. We would have no problem at all recommending anyone to Universal Nissan. More

It took many hours to finish the entire process but it was with it in the end. Great service. I love my brand new car. was with it in the end. Great service. I love my brand new car. More

I recommend this dealer, all there is very nice. And I love my car thanks GBU all people working here. Continue like that, I know this dealer is the best... love my car thanks GBU all people working here. Continue like that, I know this dealer is the best... More

So let me just start by saying I have pretty bad credit. And didn't have much of a down payment, either. So I really wasn't expecting much, or expecting to drive off with an actual car. I had checked out th And didn't have much of a down payment, either. So I really wasn't expecting much, or expecting to drive off with an actual car. I had checked out the dealership multiple times. I had gone online and looked hopelessly at cars in the inventory. But I had looked lots of places. The first time I called, Eduardo let me speak with another customer purchasing a vehicle. But I'll be honest: it really just sounded like another salesperson to me. Again, I didn't have high expectations and I had had pretty dismal results elsewhere so...I kind of let it go at that. But...I still needed a car. I got an email from Eduardo, letting me know I hadn't been forgotten, so I figured I would give him a bit of an explanation. And he let me know that he thought he could do something for me. But...all salesmen say that, right? But there was no pressure or push. Just a matter of fact statement: I think we can help you out. There are some good deals going on. It was a big dealership, so I decided to see how much "help" they could really give me. But there was one problem: I needed a car because I didn't have one. At all (no, trade, just two feet and a bus pass). So they picked me up. From home. Eduardo got to know me, and what I was looking for exactly. He understood what my concerns were about purchasing a new-to-me vehicle. And he found me a deal that I never expected. And in the car that I wanted (actually, the very car and color I've been wanting for the past two years!) The sales process took a while, but I suppose that's normal. During the wait, he got my daughter some snacks as I worked with the finance department. My daughter is young, and started getting antsy, so the Finance man (I forgot your name, sorry!) gave her some paper and markers to color with. Even though the dealership was very busy that day, Eduardo took time to walk me through all the features and aspects of the car, then took pictures of me in my new car when my phone died. He helped me set up the car and get adjusted, and even helped me plan the route home before I took off. I didn't buy a luxury vehicle or brand new model. I wasn't dropping thousands of dollars cash. I probably was more work and effort for them than a regular customer with average credit or better. But I was treated with every courtesy and felt important and taken care of., and understood. And at the end of this long day, I drove home happy. More

The experience and the car was worth the drive from Ocala to Orlando. John Dias was very friendly and he helped me get a lower interest rate than my bank gave me. The financial manager was very friendly and to Orlando. John Dias was very friendly and he helped me get a lower interest rate than my bank gave me. The financial manager was very friendly and helped me a monthly payment amount that I was comfortable with. I would recommend anyone to make the trip to get a car from Universal Nissan. More

The attention that we received was outstanding. Mr. Del Rio was very courteous and knowlegeable. Your manager Norm was also very helpful. I wish to express my most sincere thanks to them both for their exc Rio was very courteous and knowlegeable. Your manager Norm was also very helpful. I wish to express my most sincere thanks to them both for their excellent attentiveness and friendliness. More