Universal Nissan

Comparing to other Dealers this location offers great incentives to attracts customer adding additional value to the overall experience, it is not just about a vehicle purchase, it is about the entire ex incentives to attracts customer adding additional value to the overall experience, it is not just about a vehicle purchase, it is about the entire experience. More

Jonh diaz is great,the finance person dont care guess cause he think his above us and dealing with money issue , he keep changing what he already agree. Boss of diaz think his in charge , dont like him cause he think his above us and dealing with money issue , he keep changing what he already agree. Boss of diaz think his in charge , dont like him at all, his not even a help more of irritation .But john Diaz is really good... More

I've been looking for a used MINI Cooper for a couple months. I've been pretty picky, so it's been a slow process. I found one that met my criteria at Universal Nissan. I sent the dealer an inquiry on months. I've been pretty picky, so it's been a slow process. I found one that met my criteria at Universal Nissan. I sent the dealer an inquiry on Friday morning, 11/22. Within minutes I had a response from Eduardo and he took a few more pictures of the car to confirm some features I was looking for. I set up an appointment to come in first thing the next morning, around 9:30am on 11/23. When I arrived, I was greeted immediately. Eduardo came out a few minutes later and I knew instantly that this was going to be a good experience as he was ready to hit the ground running immediately. I absolutely loved that he was ready to go - he wasn't about to waste my time and it was something that I really appreciated. Prior to taking the car out, Eduardo got all the information for my trade so it could be evaluated during the test drive. Again - he valued my time. The car was almost exactly what I wanted, so we began to negotiate price. Eduardo went to "speak to his manager" and instead of the constant back and forth his manager, Norm, came out to speak to us too. We came to an agreement (while I don't think I got a "great" deal, I did get a fair deal and I'm very happy with the purchase price.) I then spoke with Mazine in Finance and got set up with financing. He offered the extended warranties, and spoke to their advantages without pushing too hard when we weren't interested. Everyone we dealt with was super friendly and clearly valued our business. It was in direct contrast to what I experienced at the Orlando MINI dealer. I would recommend this dealership, especially Eduardo in a heartbeat. More

The greeting at the dealer was friendly from the first moment. Everyone was professional and listened to what I wanted in and on the car. No one tried to sell me something I did not want. I would re moment. Everyone was professional and listened to what I wanted in and on the car. No one tried to sell me something I did not want. I would recommend this Dealer to anyone looking for a new car. There was never any pressure for me to get something I did not want. John Baggott More

my experience was great due to my salesman Chris. he was kind and very helpful on picking the right car for me and my budget.. He knew what I could afford and didn't try to go for more.. Great salesman. I kind and very helpful on picking the right car for me and my budget.. He knew what I could afford and didn't try to go for more.. Great salesman. I have already recommended him to friends in the market More

Buying a new car was never a good experience for me in the past. But, when I went to universal Nissan the staff was absolutely amazing. Alberto was so patient with me and really took his time to explain e the past. But, when I went to universal Nissan the staff was absolutely amazing. Alberto was so patient with me and really took his time to explain everything to me and give me all my options. Needless to say he spent almost 3 hrs with me showing me car after car. He went above and beyond in finding me the right car. Even after purchasing he called me to check on how I was liking my car(which I really appreciated) Josh, helped me with getting a price on the car and he was so accommodating to all the stipulations I had to buying a car. He worked really hard with me in getting everything I needed. He was always so pleasant even when I gave him attitude :) Then Josh, the finance manager spent 3 hours with me reading all the paperwork word for word. It wouldnt have taken so long if I didnt have so many questions. He had the answer to every question I threw at him and he kept a smile on his face the whole time we were working together. These 3 men made my car buying experience absolutely AMAZING. I would recommend this place to anyone! More

Eduardo is a great helper, as i came in He provided very good customer service. He is very patient and helpful, he took care of my needs and wants. I felt so welcomed and I would love to come back, Thanks t good customer service. He is very patient and helpful, he took care of my needs and wants. I felt so welcomed and I would love to come back, Thanks to Eduardo More

I have been coming to Universal Nissan for service on my 2006 Nissan Altima for about 7 years. So logically when I knew I was ready to buy I immediately asked my service tech Nick Alexandrian who I should 2006 Nissan Altima for about 7 years. So logically when I knew I was ready to buy I immediately asked my service tech Nick Alexandrian who I should speak with in sales. He said I should speak with Robin and so I did. From the moment Robin introduced himself to me, I felt at ease. He showed me multiple vehicles and we took many test drives. Ultimately, we saw a car on the back-lot that I fell in love with. So Robin made the numbers work for me so I could leave with my beautiful 2012 Nissan Altima 3.5 SR that night. Robin is hands down the best car salesman I have ever dealt with and I have dealt with quite a few. After leaving with my new altima, I immediately told all my friends on Facebook that if they were in need of a car, Robin Johnson at Universal Nissan/Hyundai was the man to see! Thank you SO MUCH Robin you truly made my car buying experience a pleasurable one! More

IT STARTED OUT WITH A FRIENDLY CALL FROM JOHN DIAZ ASKING IF THERE WAS ANYTHING HE COULD DO FOR ME. I TOLD HIM I HAD A LEASE FROM ANOTHER DEALER DIDN'T KNOW IF WE COULD PUT SOMETHING TOGETHER FOR ANOTHER LEA IF THERE WAS ANYTHING HE COULD DO FOR ME. I TOLD HIM I HAD A LEASE FROM ANOTHER DEALER DIDN'T KNOW IF WE COULD PUT SOMETHING TOGETHER FOR ANOTHER LEASE. HE SAID COME IN AND HE WOULD WORK WITH US TO MAKE IT HAPPEN. MY WIFE AND I WERE TREATED LIKE ROYALTY, EVERY PERSON IN THE DEALERSHIP WERE VERY FRIENDLY AND HELPFUL.WE LOOKED AT A NUMBER OF VEHICLES AND SETTLED ON A ROUGE SL. WITH THE HELP OF JOHN AN ALL THE OTHER MANAGERS CHIPPING IN WE GOT THE DEAL DONE. EXTREMELY SATISFIED, LOVE THE CAR, AND MOST OF ALL THE WIFE IS VERY HAPPY. I WILL DO MY BEST TO RECOMEND TO ANYONE WHO ASK ABOUT MY CAR, JUST GO TO UNIVERSAL NISSAN AND ASK FOR JOHN. IT WAS A VERY PLEASANT EXPERIENCE. THANKYOU UNIVERSAL NISSAN. More

Eduardo Del Rio was wonderful to work with. We went in with a specific car in mind, he took us on the lot to look at the inventory and take a test drive. We went back in after the test drive and started with a specific car in mind, he took us on the lot to look at the inventory and take a test drive. We went back in after the test drive and started to work on pricing, after getting almost to the final stage we changed our minds and decided our first choice was too small and we wanted to look at another vehicle. Eduardo was very accommodating to us, he discarded all the previous paper work and started over from scratch with us with a smile on his face the whole time. We ended up in the right vehicle for us at a great price all with the help of Eduardo. It was the best experience I have ever had buying a car and I would recommend Universal Nissan and Eduardo to anyone looking to buy a new car. More