Universal Nissan

Thanks Great experience in costumers services very pleasant and I recommend to everyone who want to buy a car. Thank you Chris Gallagher and Hiram Rivera for Great experience in costumers services very pleasant and I recommend to everyone who want to buy a car. Thank you Chris Gallagher and Hiram Rivera for your outstanding service in my process to buy my car. More

Oil Change On April 19th I came in for an oil change. Ozzie Martinez introduced himself and made me an offer I could'nt refused. I based my decision on his knowl On April 19th I came in for an oil change. Ozzie Martinez introduced himself and made me an offer I could'nt refused. I based my decision on his knowledge of the vehicle, professionalism and poise. I will definitely recommend this dealership and (Ozzie) in the future to friends and family. Thanks for giving me the opportunity to upgrade my vehicle. I really enjoy driving now!!!!!! More

Amazing service by Eduardo Del Rio I started my day going car quote shopping and ended it driving home in a brand new car! The service that Eduardo Del Rio provided was by far the best! I started my day going car quote shopping and ended it driving home in a brand new car! The service that Eduardo Del Rio provided was by far the best! From the moment I made my first inquiry on the Universal Nissan website and Eduardo answered right away. Even when I was still thinking about it he made sure to keep in touch. He remembered my preferences, was very attentive and understood my limitations. Then he delivered exactly what I wanted and I went home in my brand new car!!!! More

Excellent Service with Eduardo Del Rio Since the first phone call we had with Eduardo Del Rio... we could tell the experience buying a new car was going to be different. Its been a while si Since the first phone call we had with Eduardo Del Rio... we could tell the experience buying a new car was going to be different. Its been a while since we have bought new cars and we had forgotten how stressful this can be. We started our search Friday of last week and and visited, searched online, called several dealerships in the Orlando area. We were very disappointed and even angry with how we were treated by sales associates and even managers in these dealerships. When we called Eduardo, we noticed how honestly he was talking, the one thing that made us go to the dealership was how he even texted us a photo of the car we were looking for, just so we were confident that, in deed, they had the car. Once we got there we liked how organized is the dealership, and of course all the attentions Eduardo gave us. He is was great with us and made the experience of buying a car, an enjoyable one. Thanks Eduardo! More

Elly M. De La Cruz Robin Johnson did a great job helping me find the car that I was looking for for the price I was looking for. I would recommend him! Robin Johnson did a great job helping me find the car that I was looking for for the price I was looking for. I would recommend him! More

Oscar C at Universal is THE BEST! Me and my husbands experience here at universal was very warming and comfortable. Oscar C was our salesman and is a very impeccable salesman! We came Me and my husbands experience here at universal was very warming and comfortable. Oscar C was our salesman and is a very impeccable salesman! We came in with 8 people on our way to the beach and had so much fun at a car dealer! Who does this? They have a place for you to get your nails painted for FREE and to top it off you get to GONG the Medallion after every buy! Remarkable place. More

Exceptional Service The minute I walked in to Universal Nissan, I was greeted by Bobby Mendoza. I went in with the thought "just looking" but Bobby’s charisma, enthusiasm The minute I walked in to Universal Nissan, I was greeted by Bobby Mendoza. I went in with the thought "just looking" but Bobby’s charisma, enthusiasm and knowledge of the vehicles capture my attention. His presentation on the Nissan was extraordinary, a truly enjoyable experience– a no hassle sale – true and down to earth. I had a good experience with Universal Nissan and I highly recommend it. More

Great Service excellent service from Eduardo Del Rio, since day one he was able to help me succeed with this purchase. At first I did it because the Nissan Juke was excellent service from Eduardo Del Rio, since day one he was able to help me succeed with this purchase. At first I did it because the Nissan Juke was the car I always wanted, but never thought I was going to be able to drive it home the same day.. I am so excited to start my journey with Universal Nissan! Eduardo del Rio was so helpful with everything he did, This experience was awesome!!!!! More

Simply the best. I don't even know where to begin with my experience at Universal Nissan of Orlando. This was by far the best experience I have ever had at a car deal I don't even know where to begin with my experience at Universal Nissan of Orlando. This was by far the best experience I have ever had at a car dealership. I started the process online and by phone speaking with Eduardo Del Rio about financing with NMAC. Everything he said on the phone was exactly what was being offered. Eduardo Del Rio went way beyond and above what one would expect from a salesman at a car dealership. I didn't exactly have a rosy view of car dealerships as I have had some bad experiences. But he assured me that wouldn't happen with him. He even went 25 miles out of his way to pick me up in Altamonte Springs and take me to the dealership where my paperwork was waiting. Then when it was time to see the Finance Manager, Josh Muniz, he helped me to understand that there would be no pressure or tricky tactics often heard about in Finance & Insurance. I have a different perspective now and experienced the way car buying should be done. Thank you Eduardo and Universal Nissan for stellar service. More

Excellence I am extremely pleased with the professional and courteous manner in which I was treated at Universal Nissan. Their customer service was excellent fr I am extremely pleased with the professional and courteous manner in which I was treated at Universal Nissan. Their customer service was excellent from the moment I walked in the door through closing the deal, and even following up with me a few days after the sale to see if I had any questions and to make sure all was well with my new car. More