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Universal Nissan
Orlando, FL
2,544 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,544 reviews
Verified Customer
January 07, 2024
It was a very nice experience. No pressure and friendly. The salesman was warm, easy going and I really got the sense he wanted to help me get into a car. No pressure and friendly. The salesman was warm, easy going and I really got the sense he wanted to help me get into a car. More
by brenlee447
January 06, 2024
Awesome Salesman was very knowledgeable. He sold me what I wanted and not what I didn't want He sold me what I wanted and not what I didn't want More
by WROSADOAP
January 06, 2024
Gabriel Carrillo assisted my wife and I in purchasing a preowned Altima. He did an exceptional job in assisting with our purchase. We felt no pressure while looking at new and used cars and would highly preowned Altima. He did an exceptional job in assisting with our purchase. We felt no pressure while looking at new and used cars and would highly recommend him and Universal Nissan for future services! More
by robertwilcox2
Employees Worked With
January 04, 2024
Fast, honest, straightforward I saw the car online, was brought to test drive immediately, associate was kind and knowledgeable. Finance was straightforward. Did take a little while from start to finish. brought to test drive immediately, associate was kind and knowledgeable. Finance was straightforward. Did take a little while from start to finish. More
by amanda_martucci
January 04, 2024
Absolutely great! The honesty and integrity of Eliab and Jake was top notch! Absolutely recommend to friends and family. And will be a long time customer! The honesty and integrity of Eliab and Jake was top notch! Absolutely recommend to friends and family. And will be a long time customer! More
by Billstockwell12
January 04, 2024
Excellent Excellent and very friendly staff Will recommend to friends And will buy from them again ?? recommend to friends And will buy from them again ?? More
by GENERALMERCHANDISECORP
January 03, 2024
The overall experience at universal Nissan was amazing! They were straightforward and upfront with everything. Good news and bad news they were honest so that was a plus. They were straightforward and upfront with everything. Good news and bad news they were honest so that was a plus. More
by mtouby007
