Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,590 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,590 reviews
April 04, 2025
The purchase of my 2025 Genesis G80 was incredibly smooth and efficient. Jacob Mckinney, my sales rep, helped me over the phone to negotiate this deal and then was super professional in person. Great service and efficient. Jacob Mckinney, my sales rep, helped me over the phone to negotiate this deal and then was super professional in person. Great service. More
by alessandro garcia
Verified CustomerEmployees Worked With
Jacob McKinney
April 04, 2025
Great customer service and knowledge. Highly recommend this dealership to everyone needing a new or pre-owned Vehicle. Highly recommend this dealership to everyone needing a new or pre-owned Vehicle. More
by billsteinlauf
Employees Worked With
April 01, 2025
I went to universal nissan to shop for a car. Luc Nord went above and beyond to satisfy me with informations that I need. I would recommend my family to buy from him. Thank you so much Luc. Luc Nord went above and beyond to satisfy me with informations that I need. I would recommend my family to buy from him. Thank you so much Luc. More
by lucolo705
Employees Worked With
Luc Nord
March 31, 2025
It was an easy process. Luis was amazing and very helpful. I thought it was going to be a stressful process and it was the complete opposite. I recommend this dealership to Luis was amazing and very helpful. I thought it was going to be a stressful process and it was the complete opposite. I recommend this dealership to others. More
by tiffanygarcia13
March 29, 2025
Had a great experience with Nashawn. He was so patient and kind. He continued to work with me to get the deal we wanted. This was my 1st positive experience here in a longtime with unive He was so patient and kind. He continued to work with me to get the deal we wanted. This was my 1st positive experience here in a longtime with universal. His open communication was something I really appreciated communicating with me every step of the way. More
by JENNIFERLOMINY
March 28, 2025
The customer service is excellent, they are very professional and offered to me an excellent customer service professional and offered to me an excellent customer service More
by josehank
March 27, 2025
I had an outstanding experience at Universal Nissan. Great customer service, Great sales person Muhammad, my expectations were superbly exceeded. Great customer service, Great sales person Muhammad, my expectations were superbly exceeded. More
by lelawtiebalgobind
March 08, 2025
Angelo was amazing, he even sold us on a car that we weren't considering at all. We felt the manager a bit pushy at times, but he was also very understanding. Also, the fact that the car was promised on weren't considering at all. We felt the manager a bit pushy at times, but he was also very understanding. Also, the fact that the car was promised on Sunday but wasn't there until Monday and it was a different VIN number, meaning I had to sign everything again. More
by aalan.gonzalez
