Universal Nissan

Great customer service! everyone was so helpful and made my experience so much easier. Would 100% recommend everyone was so helpful and made my experience so much easier. Would 100% recommend More

dishonest, they give me a vehicle with the front glass broken, I complain and they don't fix the glass.. broken, I complain and they don't fix the glass.. More

Buena attention y amabilidad Rapida y facil la preparation dd la documentation para la compra. preparation dd la documentation para la compra. More

Nice services and very professional. Happy to recommend the dealership. Everyone is courteous and eager to please. Happy to recommend the dealership. Everyone is courteous and eager to please. More

I went to universal Nisaan for a second time after I purchased the vehicle with a little problem. And again I delt with Mr. Gabriel Carillo he was very helpful and gave me the same treatment as the fir purchased the vehicle with a little problem. And again I delt with Mr. Gabriel Carillo he was very helpful and gave me the same treatment as the first time. Such an amazing person very helpful patient and cares for your needs.. he should be the example for many others that are not like him. Thank You Gabriel. There should be more employees out there like you. More

I found the model of car that I wanted for the right price. But when I got to the closing table, I saw the $1200 dealer fee. When I objected to this, the sales manager told me that all dealers charge a price. But when I got to the closing table, I saw the $1200 dealer fee. When I objected to this, the sales manager told me that all dealers charge a dealer fee. They do not, I later learned. She also said the average dealer fee was $800. To my shame, I didn’t walk out. More

Gabriel was did an AMAZING Customer service explaining to me all the benefits on getting my new unit. I highly recommend him to do you purchase. He take care of me since I got the unit and after that. Answer me all the benefits on getting my new unit. I highly recommend him to do you purchase. He take care of me since I got the unit and after that. Answering my questions. Thank you so much Gabriel for everything. More

Angelo was great! !! We were in and out so fast that I can’t believe we drove away in a new car. From beginning to end it was a great experience. Thank you. !! We were in and out so fast that I can’t believe we drove away in a new car. From beginning to end it was a great experience. Thank you. More

Luis García nos trató muy bien y fue muy amable, nos ayudó mucho con la información que necesitábamos del vehículo, un excelente servicio, ayudó mucho con la información que necesitábamos del vehículo, un excelente servicio, More

Words like amazing, easy, honest, friendly, and helpful perfectly describe our experience with Universal Nissan and Prosper, our sales representative. I had initially worked out a deal with Sutherlin Nissa perfectly describe our experience with Universal Nissan and Prosper, our sales representative. I had initially worked out a deal with Sutherlin Nissan, but unfortunately, they proved to be dishonest, trying to change the terms at the last minute after everything had already been agreed upon. Frustrated, I reached out to Universal Nissan and shared the details of what happened at Sutherlin, along with the deal we had negotiated. Right away, Prosper was eager to match the deal and earn our business. I sent him a photo of the original offer, and he went into action. It was effortless—just a few phone calls and texts, and they matched the deal without any hassle in about 30 minutes. This truly was the smoothest and best car-buying experience we've ever had. By 11:00 pm that same night, we drove home in our brand-new 2024 Nissan Sentra SR, complete with not just the new car warranty but also a year of free maintenance and a lifetime warranty on the engine and powertrain. We couldn't be happier! More