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Universal Nissan
Orlando, FL
2,479 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,479 reviews
February 18, 2014
I received excellent service from Universal Nissan. This I received excellent service from Universal Nissan. This is my second time purchasing a vehicle from this company and they met all expectations Edua I received excellent service from Universal Nissan. This is my second time purchasing a vehicle from this company and they met all expectations Eduardo understood exactly what I was looking for and made purchasing my car a pleasant experience. More
by kday35
Employees Worked With
Eduardo Del Rio
February 13, 2014
Excellent sales agent. Up front , honest and very knowledgeable. A A A rating. Lots of varieties to choose from. And the facility best one around, all new. knowledgeable. A A A rating. Lots of varieties to choose from. And the facility best one around, all new. More
by mros584
Employees Worked With
Raul Mendez
February 13, 2014
On my first visit, I met Frank Guerrero and he immediately made me feel welcome! He showed me what I wanted to see, and test drove the Altima. Not knowing what I wanted to buy, I left Frank with immediately made me feel welcome! He showed me what I wanted to see, and test drove the Altima. Not knowing what I wanted to buy, I left Frank without purchasing, but I was satisfied with my visit. I kept in touch with Frank because I wanted to return to perhaps test drive some more and come to a decision and he was prompt to return my calls and made time for me and this made me want to return and buy a car from him! A week later I returned, he welcomed me back like a friend, and I purchased my new '14 Altima. He even recommended for me to get my windows tinted and gave me a number, and now my car looks great tinted and I love it!! The price was great and also a big thanks to Chris Gallaghar who made the experience great! More
by kwahba
Employees Worked With
Frank Guerrero
February 12, 2014
hello, i want thank you jhon for everything you did hello, i want thank you jhon for everything you did for me yesterday ,you are a good seler and so friendly my experience was great with universal n hello, i want thank you jhon for everything you did for me yesterday ,you are a good seler and so friendly my experience was great with universal nissan More
by hicham2
Employees Worked With
john diaz, John Dias
February 12, 2014
My Family and I had a wonderful experienced at universal nissan. Raul, our sales Rep listened to our needs and always made us feel as part of their family. All the staff involved in our parchased was alway nissan. Raul, our sales Rep listened to our needs and always made us feel as part of their family. All the staff involved in our parchased was always very friendly and helpful. Thank you very much to all the staff at universal nissan! More
by natis7988
Employees Worked With
Raul Mendez
February 10, 2014
Eduardo from Universal Nissan was AWESOME! He listened to my needs and put me in a car that I wanted. He did everything possible to make my monthly payment as close as possible. He was very positive and very my needs and put me in a car that I wanted. He did everything possible to make my monthly payment as close as possible. He was very positive and very eager to help me, he was very detailed in the car that i was getting and showed me every single gadget there was in the car. He has AMAZING customer service and will put you in the car that you want! He went out of his way to help me and his commitment to customer service is commendable. Go see Eduardo at Universal Nissan! More
by JosephNegrillo
Employees Worked With
Eduardo Del Rio
February 09, 2014
EDUARDO DEL RIO WAS VERY PATIENT CONSIDERING THAT ME AND MY WIFE WERE SOMEWHAT CREDIT CHALLENGED. LOVED THE SERVICE HE OFFERED BUT MOST IMPORTANTLY WE WERE ABLE TO LEAVE UNIVERSAL NISSAN WITH THE SENTRA WE MY WIFE WERE SOMEWHAT CREDIT CHALLENGED. LOVED THE SERVICE HE OFFERED BUT MOST IMPORTANTLY WE WERE ABLE TO LEAVE UNIVERSAL NISSAN WITH THE SENTRA WE HAD INTENDED TO BUY. I WOULD RECOMMEND EDUARDO DEL RIO FOR YOUR FUTURE CAR BUYING NEEDS. I NOW SEE WHY EDUARDO WAS INTERNET SALESPERSON OF THE YEAR. SINCERELY, MR. OSWALDO RODRIGUEZ CURVO & DIANA PATRICIA TOBON GIRALDO More
by TOBRODFLORIDA
Employees Worked With
EDUARDO DEL RIO
February 08, 2014
Victor Rodriguez helped me and was very helpful and professional through the whole process. Recommend anyone go to him, I felt he went above and beyond to give me a great car buying experience! professional through the whole process. Recommend anyone go to him, I felt he went above and beyond to give me a great car buying experience! More
by Apejor
Employees Worked With
Victor Rodriguez
February 07, 2014
We spoke by phone to see if the dealership had a 2014 Nissan Rogue with certain packages. The salesmen went onto the lot to see physically if they had one and then called back.. We drove over and hour t Nissan Rogue with certain packages. The salesmen went onto the lot to see physically if they had one and then called back.. We drove over and hour to see the vehicle and with traffic we were hour and half late..our salesmen called us in route and told us don't hurry he'd wait. We were more then pleased with the service of all but specially with salesmen John Dias..he helped to get us into a new Rogue and has twice call to follow up to make sure we are satisfied..all parts of the buying process went very smoothly..we would recommend this Nissan dealership to our friends. More
by cnmjam
Employees Worked With
John Dias and John Smith, John Smith, John Dias
February 06, 2014
Their service was perfect the institution was comfortable and the sales persons that attend me help me to find a car that meets my needs. and the sales persons that attend me help me to find a car that meets my needs. More
by valdivialeidy
Employees Worked With
frank g and chris Gallagher
