Universal Nissan

Universal Nissan. Orange blossom trail. Great salesman. Jay Velasquez. Great service. Great knowledge. Customer centric and friendly. Couldn't ask for better salesman. Great job. I love my Great salesman. Jay Velasquez. Great service. Great knowledge. Customer centric and friendly. Couldn't ask for better salesman. Great job. I love my new nissan. More

2nd Purchase Recently purchased my 2nd vehicle from Universal Nissan and both experiences were exceptional. From the moment me and my family walked in the front d Recently purchased my 2nd vehicle from Universal Nissan and both experiences were exceptional. From the moment me and my family walked in the front desk staff was very helpful and pleasant. All the employees at Universal Nissan greeted me and my family when not dealing directly with my salesman. My salesman, Chris Oliva, went above and beyond to ensure me and my family got into the right vehicle for the right price both times. My recent purchase of a 2014 Nissan Pathfinder was a great experience and Chris made sure the price of the vehicle and the monthly payments would work for me and my family. the new addition of the food area is a great addition to the dealership while you wait. I would recommend anyone to purchase a vehicle from Universal Nissan, from the staff, to the prices and deals offered, I would not purchase a vehicle from any other dealership. Any future purchases will be from Universal Nissan and I will refer any family and friends looking to purchase a new or used vehicle to Universal Nissan. More

Mr edwin cintron Really profesionals and friendly persons! God bless you guys!! They explain everything while going true the process, with the papers and the car!!they Really profesionals and friendly persons! God bless you guys!! They explain everything while going true the process, with the papers and the car!!they are the best of the best!!! More

Overally Great Experience I had been wanting the Nissan Rogue with tan interior at a good rate. I am originally from Tampa and local dealers would not come through on bringing I had been wanting the Nissan Rogue with tan interior at a good rate. I am originally from Tampa and local dealers would not come through on bringing in a vehicle I wanted for a long term car. I researched inventory online and saw that Universal Nissan had the model, trim and colors I wanted to purchase. I spoke with John Dias on the phone who was very helpful in understanding that I was from out of town and wanted to purchase a vehicle they had on the lot right away. He saved the car so the sale would be hassle free when driving from Tampa to Orlando to purchase my new car. He was very helpful and got us set up right away so that I could drive the car off the lot that night! John was extremely helpful getting me acquainted to my new Rogue. He helped me set up my Bluetooth and understand all of the buttons in the car. Overall I really appreciated John holding the car that morning when I said I would purchase that afternoon if he saved it. Shows the employees are very trustworthy for people driving from out of town to purchase a vehicle. More

Very pleasant experience! I purchased a new car here yesterday. Robins Perez was my salesperson. He was knowledgeable and friendly and really listened to what I wanted. On I purchased a new car here yesterday. Robins Perez was my salesperson. He was knowledgeable and friendly and really listened to what I wanted. On a scale of 1-10 he is a 20! I also want to mention Deya Oumallal, the Sales Manager for helping the whole process come together. I really felt as if they were both professional and sincere and I much appreciate their time and help. Five star experience all around! More

Great Service!! It was a great experience!! They really try to help you with the loan approval,price and payments!! They have a huge variety of color and models!!! It was a great experience!! They really try to help you with the loan approval,price and payments!! They have a huge variety of color and models!!! More

Used Corolla Robins is a very informative, professional and helpful partner in the car buying process. He shared much information about the pros and cons of certa Robins is a very informative, professional and helpful partner in the car buying process. He shared much information about the pros and cons of certain manufacturers - Toyota, Nissan, Hyundai -- which helped me make a final decision. While I did not ultimately purchase a vehicle from Robins, I feel very confident in recommending him to friends and family. Thanks Robins! More

A Big Thanks From California For Eduardo Del Rio I am located in California and called universal nissan in Orlando since my parents are living there. Their 20 year old vehicle finally gave in and lef I am located in California and called universal nissan in Orlando since my parents are living there. Their 20 year old vehicle finally gave in and left them stranded and relying on the Lynx bus system to get them around. My parents are both in their mid 60's so i was concerned that negotiating with a dealership would not be something they are used too. i spoke with Eduardo Del Rio and i negotiated the price for my parents. Eduardo went as far as picking up my parents at a Walmart with his personal vehicle and within hours they were on a 2014 rogue heading home. Want to thank Eduardo Del Rio and Universal Nissan for such kindness to my folks in a tough situation. Marcelino Luna Rivera Jr. More

Exceptional Team The professionalism, knowledge and positive attitude that Victor, Joe and Tony had made my car buying experience a great one. I would give every aspe The professionalism, knowledge and positive attitude that Victor, Joe and Tony had made my car buying experience a great one. I would give every aspect of it a 10, from sales to receptionist to the surroundings. Thank you all for the great work you do....Keep it up! YOU GUYS ARE AWESOME! More

Bad Situation Turned Great! I had purchased a 2102 Nissan Sentra back in August of 2013. The car seemed to have minor alarm system issues but nothing serious. The car stopped run I had purchased a 2102 Nissan Sentra back in August of 2013. The car seemed to have minor alarm system issues but nothing serious. The car stopped running in May of 2014. It turned out to be the BCM. The BCM caused a chain reaction when replaced a blew out a few more things. Hector from the Service department was very patient with me as he knew I was very upset that most of the parts were not under warranty. He said he would work with me and keep me posted during their search for the issues. He did just that...he was very responsive and straight forward with the situation. The cost for the repairs kept piling up as they problems grew. Hector asked me who did I purchase the car with and I told him Chris Oliva. He spoke with Chris and in about an hour Chris called and told me he was going to help me get out of that car and into a new car. Chris did exactly as he said he would do. I am now the proud owner of a 2014 Nissan Sentra - Black. I have never in my years of driving ever have a brand new car. It is a great feeling. What I thought was going to be the worst situation turned out to be a great situation!! Since my purchase on 05/31/14 Chris has called me to ask how everything was going with the car. I told him "GREAT"!! I LOVE IT!! Hector was out on the Friday when I was called by whom I believe was Victor to tell me the bad news about the cost of the repairs and their fear of others electrical parts damaging. So just a few days ago Hector called me to ask if I had picked up my 2012 Sentra. I told him no I traded it in for a 2014 Sentra. He was very happy that I was able to get that taken care of. Thank you Universal Nissan! More