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Universal Nissan
Orlando, FL
2,479 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,479 reviews
July 30, 2014
Very good costumer service. Very good experience, very good very good costumer service. this is the 6th time we buy in universal, and as always it was an excellent experience Very good experience, very good very good costumer service. this is the 6th time we buy in universal, and as always it was an excellent experience. Thanks Frank for the excellent costumer service. More
by chenao23
July 29, 2014
The best of the best Having worked with a few dealerships in the past I have never been treated so well. Both my wife and myself felt totaly taken care of in every way. Having worked with a few dealerships in the past I have never been treated so well. Both my wife and myself felt totaly taken care of in every way. Ronnie was very personable and was never in a rush and made it clear that he was commited to his work and wanted to make our experience with him a good one. One word can sum him up and our experience...EXEMPLARY More
by frank.m.taormina
Employees Worked With
London- food area, fantastic service and person , Bill Steinlauf
July 22, 2014
Great experience buying a car for the first time ever Highly recommend Universal and rep Eduardo Del Rio. Provided great experience and care. Great selection of cars. Eduardo cares and it's greatly apprec Highly recommend Universal and rep Eduardo Del Rio. Provided great experience and care. Great selection of cars. Eduardo cares and it's greatly appreciated. Took time to get to know our needs and made great recommendations-did not push us in any direction. Showed us all options and let us choose. Best experience I've ever had buying a car. Go see him for your next purchase-you will not be sorry. More
by zmorimoto
July 22, 2014
Great experience!! Got there about 1 hour before they even opened but Eduardo opened the doors and helped us. Went there with one car in mind and drove that car away tha Got there about 1 hour before they even opened but Eduardo opened the doors and helped us. Went there with one car in mind and drove that car away thanks to Eduardo. Great person, honest, patient. Had a great experience. Thank you eduardo!!! More
by Danayra Alvarez
July 19, 2014
Very good experience Very energetic yet relaxed environment. As a woman and first time buyer, I felt absolutely no pressure or any sense of being patronized or intimidate Very energetic yet relaxed environment. As a woman and first time buyer, I felt absolutely no pressure or any sense of being patronized or intimidated. Eduardo was patient and thorough. A manager, Joe, was very straightforward and fair, and gave me a great deal. Hiram in finance was really efficient. I recommend this dealership to anyone. More
by cmon2r
Employees Worked With
Eduardo Del Rio
July 14, 2014
great customer service Victor provided me with great customer service I had an awesome experience reason why because I was not planning on buying a vehicle That was actually Victor provided me with great customer service I had an awesome experience reason why because I was not planning on buying a vehicle That was actually my first stop but he was very knowledgeable spoke very well got me in a test drive I fell in love with the vehicle and we agree on the numbers and I decided to pull the trigger, thank you victor! More
by sharleen84
July 14, 2014
Great job Cesar was great salesman he provide me with a great customer service he did a great job explaining to me all the details of my car I was very undeci Cesar was great salesman he provide me with a great customer service he did a great job explaining to me all the details of my car I was very undecided on what car I want he was very patience with me I will recommend him to friends and family Cesar thank you very much I love my car More
by Yesmin
Employees Worked With
Cesar mejia
July 13, 2014
Sales Great service! Have never worked with such great salesmen as the ones whom I worked with at Universal Nissan, specially Victor. Great experience witho Great service! Have never worked with such great salesmen as the ones whom I worked with at Universal Nissan, specially Victor. Great experience without doubt! More
by Danigupa
Employees Worked With
Victor Rodriguez
July 12, 2014
Out standing customer service I'm extremely happy with the customer service Victor R provided me, great guy to do business with, I would recommend him to family an friends. I'm extremely happy with the customer service Victor R provided me, great guy to do business with, I would recommend him to family an friends. More
by Cgoveo
July 12, 2014
Great Job!!! Victor Rodriguez was awesome. He really did a exceptional job providing me with info of every car he presented to me. I will recommend him to all my Victor Rodriguez was awesome. He really did a exceptional job providing me with info of every car he presented to me. I will recommend him to all my family and friends and coworkers. More
by luis5908
