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Universal Nissan
Orlando, FL
2,559 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,559 reviews
May 14, 2015
Came in worried but left satisfied! Had horrible terms on my 2012 Nissan Versa. And credit was ugly. Philip J worked with me and my husband. With persistence, determination and hard work Had horrible terms on my 2012 Nissan Versa. And credit was ugly. Philip J worked with me and my husband. With persistence, determination and hard work (also prayer, on my part) he got us an AMAZING deal on a brand spankin' new 2015 Nissan Altima. The team at Universal did a fantastic job. If you need a new car and a good deal, go to them and ask for Philip J! More
by Alex
May 14, 2015
Excellent deals I went to Nissan and hector help me to get the car that I want with the payments that I can afford it was excellent experience Thanks Nissan and hec I went to Nissan and hector help me to get the car that I want with the payments that I can afford it was excellent experience Thanks Nissan and hector I'm so happy with my car More
by Jose mendoza
Employees Worked With
May 14, 2015
Such a wonderful experience! Chris Roman is such a wonderful salesman! He took the time and effort to find the perfect car for me. Incredibly friendly and knowledgeable. His sense Chris Roman is such a wonderful salesman! He took the time and effort to find the perfect car for me. Incredibly friendly and knowledgeable. His sense of humor was great! I'm in love with my 2015 Altima, never had a better car experience. I was in and out of the dealership no more than three hours top. Chris made several follow up calls afterwards to make sure I was completely satisfied with my purchase. Along with his manager Chris Green, both were extremely helpful and sincere. I would definitely recommend Chris Roman. More
by nancy3759
May 14, 2015
Great experience Hector was my sales rep and he make my experience above my expectations we recommend Nissan along with hector to all my friends and family. Thanks He Hector was my sales rep and he make my experience above my expectations we recommend Nissan along with hector to all my friends and family. Thanks Hector your amazing More
by Fraine Zorrilla
Employees Worked With
May 13, 2015
Nissan versa note It was the best experience ever, i was in doubt of buying my first car but the sales consultants named Frank Diaz, and Robin Perez, helped me so much, It was the best experience ever, i was in doubt of buying my first car but the sales consultants named Frank Diaz, and Robin Perez, helped me so much, i started to cry they were amazing i now know why my grandmother continues to buy from here, i will too! More
by Creativegirl16
Employees Worked With
Frankellis Diaz
May 10, 2015
pre owned vehicle My deal was a number one he was very professional very accurate to the point very understanding very nice.i would very much recommend him to my family My deal was a number one he was very professional very accurate to the point very understanding very nice.i would very much recommend him to my family and friend and any one that it interested in buy a car. More
by milo
Employees Worked With
Frankellis Diaz
May 10, 2015
excellent service The service was excellent! The sales associate was friendly and helpful. Luis Gonzales was attentive. I would definatly come back forma any other sale The service was excellent! The sales associate was friendly and helpful. Luis Gonzales was attentive. I would definatly come back forma any other sale. The service was quick and good in quality. More
by Santiago.diana12
Employees Worked With
Marie Nazario
May 03, 2015
I bought this because the seller I bought my car because of this magnific sellerperson. I've bought several cars with so many other dealers, but I have never been so well attended as I bought my car because of this magnific sellerperson. I've bought several cars with so many other dealers, but I have never been so well attended as was with Mr. Daker. Plus an excellent professional, he is an extreme confidence and credibility person. He transmits very calmly and seriously, with professionalism and respect, understanding the needs of a client with subtlety. I can say this with emphasis, because I am real estate broker for more than 25 years and recognize an excellent professional...CONGRATULATIONS MR. Daker, keep it up. Best Regards, your new friend Marco Moretti More
by Marco Moretti
Employees Worked With
Daker & Juan Crespo
May 01, 2015
2015 altima Great service lots of options Franke Dias sells consulting was great I'm happy with my knew car thanks ..he makes the hole process easy and convenient Great service lots of options Franke Dias sells consulting was great I'm happy with my knew car thanks ..he makes the hole process easy and convenient More
by maynor garcia
Employees Worked With
Frankellis Diaz
April 30, 2015
Great place to buy Really nice and clean facilities. My salesperson Fidel show genuine interest in what I was looking for. Very knowledgeable about their lineup and fina Really nice and clean facilities. My salesperson Fidel show genuine interest in what I was looking for. Very knowledgeable about their lineup and finance options. Juan Crespo put a great deal together for me I'm super happy with my new rogue. I'm coming back for sure and letting people know about this place More
by Gyvette
Employees Worked With
Adriano De Oliveira
