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Universal Nissan
Orlando, FL
2,479 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,479 reviews
October 17, 2014
Great Experience Raymond Cintron was our sales rep but his name wasclisted....he was terrific!! Adriano De Oliviera was terrific as well!! It was a great deal that wor Raymond Cintron was our sales rep but his name wasclisted....he was terrific!! Adriano De Oliviera was terrific as well!! It was a great deal that workedout for both parties!! More
by duaneb2014
Employees Worked With
Raymond Cintron, Adriano De Oliveira
October 17, 2014
Amazing experience with Universal Nissan Eduardo Del Rio knows his cars!! He was very knowledgeable and a great sales person. He was very patient with us and answered every question and con Eduardo Del Rio knows his cars!! He was very knowledgeable and a great sales person. He was very patient with us and answered every question and concerns we had. We left the dealership with a 2015 Nissan Altima. We thank you Eduardo and the rest of the staff at Universal Nissan for their great service. We will definitely recommend our family and friends to this Dealership. More
by prismatos
Employees Worked With
Norm Leblanc
October 15, 2014
Great experience with Eduardo Eduardo Del Rio and the rest of the staff at Universal Nissan were all a great help in getting me into my nissan maxima. Everyone was really polite an Eduardo Del Rio and the rest of the staff at Universal Nissan were all a great help in getting me into my nissan maxima. Everyone was really polite and courteous and it was overall a great experience. More
by bonjourparri
October 13, 2014
Mi representante de Ventas LLegue al Distribuidor solamente en busca de informacion sobre una propuesta ke recibi en el correo. Muy amablemente fui atendida por Victor, tan pro LLegue al Distribuidor solamente en busca de informacion sobre una propuesta ke recibi en el correo. Muy amablemente fui atendida por Victor, tan pronto me acerque a las oficinas de ventas, y de inmediato comenzamos a confirmer informacion que luego seria utilzada para hacerme una oferta a fin de cambiar mi modelo de carro. Me siento muy complacida de haber sido atendida por Victor y al final de la tarde y luego de no esperarlo, sali con mi Nuevo carro. More
by lubrica
October 12, 2014
review of nissan experience Dylan Karins made our experience of purchasing a new Nissan Sentra a great one. He was helpful, genuine, and patient. We will definitely consider Univ Dylan Karins made our experience of purchasing a new Nissan Sentra a great one. He was helpful, genuine, and patient. We will definitely consider Universal Nissan for future purchases. More
by farahnada11
Employees Worked With
Dylan Karin
October 09, 2014
Good Experience with CJ Louis "CJ" Joseph was helpful and made my overall car buying experience a good one. He was direct and honest which is something I appreciated. I hig Louis "CJ" Joseph was helpful and made my overall car buying experience a good one. He was direct and honest which is something I appreciated. I highly recommend. More
by alwright2014
September 29, 2014
nissan review They were all very nice and professional including the sale rap. He was very informative professional courteous and very attentative.. he also call They were all very nice and professional including the sale rap. He was very informative professional courteous and very attentative.. he also call and email to make sure everything is ok. More
by orlanda6119
Employees Worked With
joe anthony and joshua the finance man, Anthony Guillaume
September 18, 2014
Good Deal Quiero dejarles saber a la compañía Universal Nissan que el empleado que me asistío Alberto Santos fue muy profecional y excelente con su servicio y n Quiero dejarles saber a la compañía Universal Nissan que el empleado que me asistío Alberto Santos fue muy profecional y excelente con su servicio y noté que le gusta lo que hace y siempre estuvo atento a cualquier cosa que necesitabamos mientras haciamos el negocio,Lo mas que le gusta a un cliente es que le presenten varias opciones segun a al presupuesto y comodidad de uno y eso fue lo que hizo el caballero Alberto Santos al igual que Mazin Alaoui que tambien fue muy amable con nosotros. Si volvieramos a comprar otro auto mi esposa y yo no dudariamos en regresar a Universal Nissan y mas si Alberto Santos es la persona que nos recibiera. Muchas gracias por el servicio, sentimos que hicimos un buen Deal! More
by jounsse
Employees Worked With
Alberto Santos
September 09, 2014
good place nice people Good place to buy your nissan. I recommend Eduardo Del Rio, very professional guy, good seller he will help you to get what you want. Good place to buy your nissan. I recommend Eduardo Del Rio, very professional guy, good seller he will help you to get what you want. More
by aliceshera
Employees Worked With
eduardo del rio
September 02, 2014
Universal Nissan This is the third vehicle I have purchased from Universal Nissan. Great Dealership, great salesman Robin Johnson.The dealership is always clean and al This is the third vehicle I have purchased from Universal Nissan. Great Dealership, great salesman Robin Johnson.The dealership is always clean and all employees are there to help you and make you comfortable. I drive past 2 other Nissan dealership just to purchase from Universal. More
by dlrorer
Employees Worked With
Deborah Rorer
