Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Nissan
Orlando, FL
2,479 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,479 reviews
April 05, 2015
Two thumbs up I have been coming to universal Nissan for almost 8 years and Deya sold me my first Nissan. I have came back for my 4th Nissan over time . Now as a ma I have been coming to universal Nissan for almost 8 years and Deya sold me my first Nissan. I have came back for my 4th Nissan over time . Now as a manager he makes sure his team delivers the same quality service he gave me that first time. More
by MES10
Employees Worked With
April 04, 2015
exceptionally satisfied Ahmad was very honest and helpful. We weren't there to buy a car, we came for service but he made us feel so comfortable and assisted us with all of o Ahmad was very honest and helpful. We weren't there to buy a car, we came for service but he made us feel so comfortable and assisted us with all of our needs that we were glad to buy a car from him. More
by eggy14
Employees Worked With
Ahmad Karain
April 01, 2015
Car buying made easy I recently went to just look and came out buying a brand new 2015 Altima, my whole experience was so easy, Keith was very detailed when he walked me t I recently went to just look and came out buying a brand new 2015 Altima, my whole experience was so easy, Keith was very detailed when he walked me through the models i was interested. His manager Deya O. made me very comfortable and trust that I was getting the best offer, he went beyond my expectations. More
by JJ23
March 28, 2015
Amazing experience!! I recently bought a car at universal Nissan, it was such an amazing experience!! The sales person Nabil Brohmi helped through the process and made it I recently bought a car at universal Nissan, it was such an amazing experience!! The sales person Nabil Brohmi helped through the process and made it so easy for us.He was straight to the point and very professional, he treated us with respect and he got us an awesome deal we couldn't say no to. I will definitely buy my next car with him and I will recommend universal Nissan to friends and family members. thank you again Nabil Brohm!!! More
by Michelle
Employees Worked With
Nabil Brohmi
March 28, 2015
Perfect All of my needs and demands were handled to my complete satisfaction. Jose did a great job with giving me the best deal possible and answered all of m All of my needs and demands were handled to my complete satisfaction. Jose did a great job with giving me the best deal possible and answered all of my questions with no problems. More
by Ej6791
Employees Worked With
Jose Angel Menendez
March 12, 2015
Best experience ever I went to have my car serviced and ended up purchasing a new car. Patrick Ramirez was a phenomenal salesman. He listened, was friendly, and went out I went to have my car serviced and ended up purchasing a new car. Patrick Ramirez was a phenomenal salesman. He listened, was friendly, and went out of his way to make sure that I was happy. Patrick was not pushy and wanted what I wanted in a vehicle. The finance person, Norm, was excellent also. He explained everything in great detail and made sure all the paperwork was in order. I really appreciate all of the hard work Patrick, Jay, Alberto, and Norm did to make my experience at Nissan a positive one. I absolutely love my new Rogue!!! More
by karlskil
Employees Worked With
Norm Leblanc
February 22, 2015
New year new car I Want to give a big shout to universal Nissan for the 100 percent customer service they gave us. Another shout out to mr.Pidney king the car salesman I Want to give a big shout to universal Nissan for the 100 percent customer service they gave us. Another shout out to mr.Pidney king the car salesman who me to be positive that I would drive out of there with the car of my choice. I would recommend universal Nissan for wowing their customers. They not just salesman but relationship builders. More
by Peach170
Employees Worked With
Pidney king
January 17, 2015
IT FEELS AWESOME GETTING WHAT YOU DREAMED OF !!!! I really appreciated robin Johnson and his patience with me and getting exactly what I said I wanted. this is the first time ever in my life I got exa I really appreciated robin Johnson and his patience with me and getting exactly what I said I wanted. this is the first time ever in my life I got exactly what I wanted in a car. I have been enlove with Nissan altimas since 1995. It took me 20 years to finally have confidence to go get one and not settle for what the sales people picked out for me, Robin did not haggle me or try to talk me into what he wanted me to have. He said if you gonna pay for a car pay for what you want. I have no regrets even with my payment being higher than I wanted I still feel like I won and got exactly what i wanted. this was by far the best car buying experience I have ever had. I recommend universal Nissan and Robin Johnson to everyone I absolutely love my car. Thanks More
by missladyb
January 16, 2015
Great first time experience It was a very nice experience our first time buying a new car! We have to thank you Luis to help us choosing the perfect car for our family! Nice job! It was a very nice experience our first time buying a new car! We have to thank you Luis to help us choosing the perfect car for our family! Nice job! More
by Guillermo
Employees Worked With
Luis Franco
January 09, 2015
Service Outrageous My husband brought my car in for the low tire pressure when the weather dropped down. Mechanic put regular air in my Nissan Altima. I know how to pu My husband brought my car in for the low tire pressure when the weather dropped down. Mechanic put regular air in my Nissan Altima. I know how to put regular air in my tires thank you. We bring it in to get nitrogen filled. We left message to management regarding the mistake and never got a call back. Just today we went back to dealer to get an oil change and they wanted to charge us to replace the nitrogen in my tires. Unbelievable! And we were loyal customers in that dealer. More
by digitspice
Employees Worked With
Timothy Pinto
