Universal Nissan

excellent service Frank Diaz was very helpful through out the entire time I was there...I recommend Frank Diaz and universal Nissan to everybody. I had a great experien Frank Diaz was very helpful through out the entire time I was there...I recommend Frank Diaz and universal Nissan to everybody. I had a great experience buying my 2015 nNissan sentra. More

amazing! What can i say. Ahmad karain was amazing. He went above and beyond to get me what i wanted. He was kind,helpful and very nice, i did not feel preasure What can i say. Ahmad karain was amazing. He went above and beyond to get me what i wanted. He was kind,helpful and very nice, i did not feel preasure at all. Because of his amazing work and personality i am bringing my mom next month to buy a car as Well. My sister bought a car from him as well and i must say we are very happy he was our sales consulant. Thank you thank you allooooooot loving my new sentra ?? More

Great service The Dealership was great and all staff were friendly. Specially my sales person Philip Jean-Baptiste he was very polite, helpful and nice. Truly comme The Dealership was great and all staff were friendly. Specially my sales person Philip Jean-Baptiste he was very polite, helpful and nice. Truly commented More

Keith is very knowledgeable. Keith helped me purchase my new Altima. He stayed late after his shift was over and walked me through all the steps. He is truly knowledgeable in ev Keith helped me purchase my new Altima. He stayed late after his shift was over and walked me through all the steps. He is truly knowledgeable in everything car related, different models, financing, insurance, warranty etc. I would highly recommend Universal and more importantly Keith. More

Exceptional Sales and Attentive Sales Representative We recently visited this dealership and since the moment we stepped in we noticed the personnel friendliness, everyone greeted us with a smile and our We recently visited this dealership and since the moment we stepped in we noticed the personnel friendliness, everyone greeted us with a smile and our sales rep, Alberto, was very attentive and professional. We were very satisfied by his advice and help in getting our new Nissan. More

Excellent service Great dealership to deal with. Staff was friendly and the service was great. We had a good experience looking at cars. I will recommend this company Great dealership to deal with. Staff was friendly and the service was great. We had a good experience looking at cars. I will recommend this company to all. More

My first brand new car! BEST DEALER BEST SERVICE EVER! First time here and my salesman was Philip J. Batiste. If your going to this dealer make sure you get him as a salesman BEST DEALER BEST SERVICE EVER! First time here and my salesman was Philip J. Batiste. If your going to this dealer make sure you get him as a salesman and NO ONE ELSE!!! He makes sure he listens to what you want and need. He makes his deal personable and makes sure that your experience with buying a car is an unforgettable one in an amazing way. Not only did he go above and beyond with his customer service skills but made sure that I got the car worth the price and the perfect payments for me. When I first when in I thought it would be a long process like anyone imagines it to be but he made sure it took the right time to do all of the process. I'm currently leasing this car for the next three years but I know that if he's there in the next three years I will make sure to go to Philip and get my next one. I will refer all of my friends and family to Philip because I'm 200% sure that they will be treated right. More

Best car buying experience I have ever had!!! Right from the beginning this dealership and its staff surprised and amazed me! They were able to find the exact car I wanted and give me an amazing Right from the beginning this dealership and its staff surprised and amazed me! They were able to find the exact car I wanted and give me an amazing price for it. My trade-in value was high as well. The general manager Tony was so wonderful with making this experience easy for me. I live an hour away and was able to have my trade in price, my new car price and my payment/ loan information given to me before I even left my house!!!! My salesman Keith Preistly went above and beyond demonstrating the car for me. He was knowledgeable about every feature on this beautiful car and has repeatedly called to check on me to make sure everything is going well. I liked him so much I have asked him to mail me some business cards. I have people stop me everyday to ask me about my beautiful new Murano and I feel so strongly about my experience at Universal Nissan I refer them straight to Keith! Even Hiram in the finance department was great. He was quick and thorough and made sure I understood everything . I had a small issue right after buying my car and needed to have it addressed . Keith set up an appointment and Fransico was able to fix the problem immediately while my daughter and I got our nails done on site!!! How great is that???!!! Many thanks to all the staff there!! More

Very good customer service Ahmad did a great job, he made us feel comfortable and helped us find our next vehicle that suited our needs and wants. He was very friendly and helpf Ahmad did a great job, he made us feel comfortable and helped us find our next vehicle that suited our needs and wants. He was very friendly and helpful More

Awesome service This is my second deal with this guys. I have more than 5 nissan dealers cloose to my home and I prefer to travel more than an hour to this dealership This is my second deal with this guys. I have more than 5 nissan dealers cloose to my home and I prefer to travel more than an hour to this dealership because the customer service is Above and beyond. Alexis Ortiz was extra helpful, expend time explained lots of details, very professional, not pushy and make feel that they care, so ask for him if you have plans to stop by. Also Bill Steinlaufin (financial manager) did a great job to got me good numbers, fast and precise. I recomend this dealer with A++++. If you are planning to buy a Nissan this is the best place to go trust me you do not going to feel like a number...thanks guys More