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Universal Nissan
Orlando, FL
2,479 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,479 reviews
April 30, 2015
Grateful This is my second time that I give universal Nissan the chance to earn my business. Very friendly and professional individuals this time Fidel Herrera This is my second time that I give universal Nissan the chance to earn my business. Very friendly and professional individuals this time Fidel Herrera and his manager Juan Crespo assisted me in my shopping experience they truly took the time to listen to my buying needs and explain my options. Definitely recommend this dealer to others. More
by Eiver
Employees Worked With
Marie Milien
April 29, 2015
Excellent experience wonderful team at Nissan I gave this rating because you rarely find a dealership with a wonderful team help you fit in your own dream car. Fidel was very helpful he explained I gave this rating because you rarely find a dealership with a wonderful team help you fit in your own dream car. Fidel was very helpful he explained to me about each model and price. More
by danielle123
Employees Worked With
Fidel herrera
April 29, 2015
Awesome and painless!!! From the moment I walked into Universal Nissan I knew I was in good hands. With Joe Cruz's sales expertise and Joshua Craig's assistance I purchased a From the moment I walked into Universal Nissan I knew I was in good hands. With Joe Cruz's sales expertise and Joshua Craig's assistance I purchased a Nissan Altima that I absolutely LOVE!! My go to dealer and sales team!!! More
by happy123
Employees Worked With
Joseph Cruz and Joshua Craig, Joshua Craig, Joseph Cruz
April 29, 2015
Great experience-love my car I purchased a car from Joe Cruz and it was a great experience. He took great care of me and kept my needs a priority. I wanted a 7 passenger vehicle I purchased a car from Joe Cruz and it was a great experience. He took great care of me and kept my needs a priority. I wanted a 7 passenger vehicle and he made sure I got what I wanted at a price I was comfortable with. It was a pleasure dealing with Josh Craig as well. I love my SUV and the service I received during my visit. More
by Jam5639
Employees Worked With
Joshua Craig, Joseph Cruz
April 28, 2015
My daughter first real purchase. My daughter relocated from New York City. We needed a car but also something affordable. When we went to Nissan dealership. we had the pleasure to me My daughter relocated from New York City. We needed a car but also something affordable. When we went to Nissan dealership. we had the pleasure to meet Mr. Sarfaraz Ahmed. He made it so easy to purchase a car. I explained to him that I need to make sure my daughter was going to be able to survive in Florida. He gave her a nice car that is great on gas. Our experience was so great that when I relocate myself. I will go and purchase a care as well. I am so please with the outcome. Thanks A.R More
by A.Ramos and J.Madera
Employees Worked With
Sarfaraz Ahmed, Bill Steinlauf
April 28, 2015
Excellent Experience I had an excellent experience with Bravo! He helped the process go as smooth as possible. I love the atmosphere and would recommend anyone to definite I had an excellent experience with Bravo! He helped the process go as smooth as possible. I love the atmosphere and would recommend anyone to definitely check out Universal Nissan! coming back again :) More
by audi_tk2007@yahoo.com
Employees Worked With
Steven Bravo
April 27, 2015
Great place to buy a car Angelo Rivera was very helpful in selecting my car. He took his time to help me select a second vehicle. He demonstrated all the features and I test r Angelo Rivera was very helpful in selecting my car. He took his time to help me select a second vehicle. He demonstrated all the features and I test road three vehicles before I made up my mind on a Nissan Versa Note SV. Thank you Angelo for you're recomendations. I love this car ! More
by Gerard123
Employees Worked With
April 27, 2015
2015 Nissan Altima Frank Diaz was very helpful he made my buying experience enjoyable. I recommend universal Nissan and frank Diaz to anybody who does not like to spend Frank Diaz was very helpful he made my buying experience enjoyable. I recommend universal Nissan and frank Diaz to anybody who does not like to spend hours at a dealership More
by Raul alvarado
Employees Worked With
Frankellis Diaz
April 27, 2015
Great service I had an amazing service!!! Mr. Frank Diaz gave me a good service as a salesman!! He used his skills to provide me a good service. Explained to me de I had an amazing service!!! Mr. Frank Diaz gave me a good service as a salesman!! He used his skills to provide me a good service. Explained to me detailing step by step how my new car works . I had a good deal and no regrets about my new purchase!!! Thanks once again Mr. Diaz.... More
by Wilvazher
Employees Worked With
Frankellis Diaz
April 24, 2015
great experience at universal Nissan I bought a Nissan altima 2015 and I had a wonderful experience they made it so easy and convenient for me. I definitely recommend frank diaz to anybod I bought a Nissan altima 2015 and I had a wonderful experience they made it so easy and convenient for me. I definitely recommend frank diaz to anybody he is a great guy very!!! More
by paola
Employees Worked With
Frankellis Diaz
