Universal Nissan

Fantastic Experience I was treated with such kindness working my sales associate (Shawn), that I had almost forgot I was purchasing a car because of how pleasant the exper I was treated with such kindness working my sales associate (Shawn), that I had almost forgot I was purchasing a car because of how pleasant the experience was. The staff seems to be highly knowledgeable and things were done in a timely fashion. It seemed that the sales associate was directly trying to cater to my needs and what would work best for me as an individual. I would definitely purchase another Nissan from this dealership. I think they have earned themselves a lifelong customer. Thank you Universal Nissan. More

First car Great experience buying my first car. was quick and easy and expect to return for future cars. Thank you very much it was highly appreciated Great experience buying my first car. was quick and easy and expect to return for future cars. Thank you very much it was highly appreciated More

Used vehicle inquiry I inquired about a specific used vehicle that I am looking for. The sales rep was very helpful. Took my information and keeps me in the loop on what I inquired about a specific used vehicle that I am looking for. The sales rep was very helpful. Took my information and keeps me in the loop on what he finds for me. More

Definetly coming back. As soon as I walked in I was greeted by Alexis Ortiz, He talked me through a couple of cars I took his card. I know that when I'm ready to take the st As soon as I walked in I was greeted by Alexis Ortiz, He talked me through a couple of cars I took his card. I know that when I'm ready to take the step I can trust him. Expect to see me soon! More

Easy and calm This was the second car I have bought and Keith had made it so easy for me to pick the car I wanted and be able to just drive off This was the second car I have bought and Keith had made it so easy for me to pick the car I wanted and be able to just drive off More

Customer for Life! After being hassled at other dealerships and just tossed around so they made even more than they already were, I was about to give up. I went to Unive After being hassled at other dealerships and just tossed around so they made even more than they already were, I was about to give up. I went to Universal Nissan and Alberto was first to approach me. He was sincere and considerate when it came to meeting my car needs, comfort, and budget. Alberto also introduced me to his manager, Josh Craig. Both, Alberto and Josh, made sure I was happy before I signed any papers. If you want to work with someone who isn't the "stereotypical" salesman, ask for Alberto Santos and Josh Craig! More

love my new rogue I walk in, someone gives me personalized attention right away. The salesperson fidel very suuuuper easy for me, I test drive the car, and as soon as I walk in, someone gives me personalized attention right away. The salesperson fidel very suuuuper easy for me, I test drive the car, and as soon as I say I want it, I see someone go out there and take the car to the back so no one else can even sit on it. he gives me all the financial options I could even think of (some so good that I hesitated to take), sets me up for a great warranty and service, and handles everything in just one hour! I can come back in a couple of days and pick up my car washed, waxed, with plates on it, and they'll even take care of returning my rental!!! More

Considerate. Came in last weekend from my car search. Went to 2 other dealerships before I went to Nissan. My experiance from the first 2 dealerships felt I was Came in last weekend from my car search. Went to 2 other dealerships before I went to Nissan. My experiance from the first 2 dealerships felt I was arguing with my wife not getting what I wanted within reason. With me feeling like throwing the towel in for the day frustrated, I needed to go to the last dealership nearby since not from the area. Upon parking a salesman by the name Gerrard approached and open my door for me with 2 waters for my wife and I. Nice gesture for after what I went thru at the other competitors. Talking with Gerrard he ask me what I'm looking for, what I want. Gerrard told my wife they have nail salon inside where she can relax get them done for FREE. Genius idea because around her I can't think. The selection was vast and Gerrard was knowledgable with all my questions with a quick response. I suprisingly saw the car that fit our budget and options. Going inside I was also introduced to another salesman after finding out he was a manager by the name Josh. He asked me about financing and I told him I did mine thru my bank. After giving him my information he mentioned he might be able to get me a better rate. He came back with almost 2 pts. lower what I had. The staff came thru, very pleased and never thought I would have the experiance I had at a dealership. I normally don't do reveiws but felt this testimonial had to be heard. Thank you Nissan see you in 4,500 miles for my first oil change. More

Sales I've always Heard of horror stories when it comes to purchasing cars. My experience at Universal Nissan was everything but. Thank you Alberto from mak I've always Heard of horror stories when it comes to purchasing cars. My experience at Universal Nissan was everything but. Thank you Alberto from making it happen and delivering awesome customer service at the same time. You have my business for life. More

Great service Hands up to one of the best experiences I ever had purchasing a car ,The Sales manager Deya and the sales person Keith helped me purchase a brand new Hands up to one of the best experiences I ever had purchasing a car ,The Sales manager Deya and the sales person Keith helped me purchase a brand new Altima and made it affordable by giving me 0% and an exceptional discount. I left happy and I will send my mother to purchase a murano from them More