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Universal Nissan
Orlando, FL
2,479 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,479 reviews
July 14, 2015
Wonderful experience I was greeted immediately by Sultan and shown a vehicle I really liked but was not quite perfect. Jonathan then walked me over to the Hyundai side wh I was greeted immediately by Sultan and shown a vehicle I really liked but was not quite perfect. Jonathan then walked me over to the Hyundai side where I found the perfect car. I really liked the option of 2 dealerships in one. Will definitely recommend Jonathan and Universal. More
by KTKAIL
Employees Worked With
Jonathan Virgilio
July 11, 2015
Bought an amazing vehicle from an amazing dealer! I went in to look around and ended up falling in love with a 2015 Rogue! The vehicle is fantastic, and I couldn't have asked for a smoother sale. If I went in to look around and ended up falling in love with a 2015 Rogue! The vehicle is fantastic, and I couldn't have asked for a smoother sale. If you're looking for a great salesman, hit up Jonathan Virgilio! More
by Rodzilla81
Employees Worked With
Jonathan Virgilio, Hiram Rivera
July 10, 2015
fun and easy The type of service is second to none. My sales person was eager and willing to help. His knowledge of the cars was great. I'm a repeat costumer and The type of service is second to none. My sales person was eager and willing to help. His knowledge of the cars was great. I'm a repeat costumer and all ways come back. More
by Juke man
Employees Worked With
Jonathan Virgilio
July 08, 2015
Great experience! Nabil was very friendly and helpful. He worked very hard to find us a vehicle that matched the criteria that we were looking for. Nabil is great at hi Nabil was very friendly and helpful. He worked very hard to find us a vehicle that matched the criteria that we were looking for. Nabil is great at his job. More
by MariaO
Employees Worked With
Nabil Brohmi
July 05, 2015
My Nissan Experience Really loved the experience at Universal Nissan, Sales Rep. Frank Guerrero was great, very patient, willing to show all features and vehicles we reque Really loved the experience at Universal Nissan, Sales Rep. Frank Guerrero was great, very patient, willing to show all features and vehicles we requested to look at. Everyone at this dealer was great and courteous. From Rep. to Finance. Thanks for the experience, PS. bought my second Nissan from this dealer within 18 months. Thanks guys. More
by Carlos Silva Jr
Employees Worked With
Frank Guerrero, Norm Leblanc
July 04, 2015
Extremely blessed!!! From the moment I walked in, to the moment I banged on the gong, I got amazing service from every employee. Sultan Bash really made the process so STR From the moment I walked in, to the moment I banged on the gong, I got amazing service from every employee. Sultan Bash really made the process so STRESS FREE and Juan Crespo assisted in making me comfortable with my decision. Josh Muniz explained my paperwork in detail with a smile and Anthony Guillaume help with such an amazing deal! I love Nissan! More
by Jeannefarah95
Employees Worked With
Juan Crespo, Josh Muniz, Anthony Guillaume
July 04, 2015
Best Sales Rep Chris was very polite and professional, He understood our needs and dealt with us according Norm was also very professional and understood my needs as Chris was very polite and professional, He understood our needs and dealt with us according Norm was also very professional and understood my needs as well. I loved eating a healthy meal instead of out a vending machine. The environment was clean and relaxing as well. More
by Gigi
Employees Worked With
Chris Roman, Norm Leblanc
July 04, 2015
Thank you! Philip services was above and beyond His willingness, enthusiasm and technical knowledge made my experience very pleased. People make thousands of Philip services was above and beyond His willingness, enthusiasm and technical knowledge made my experience very pleased. People make thousands of small and big decisions ... he made the difference when a purchased my Nissan! More
by Alberto
Employees Worked With
Philip Jean-Baptiste
July 02, 2015
Upgrade The Service was impeccable. All parties were nice, patient and made the experience enjoyable. Thank you for the kind service you presented. Stacey The Service was impeccable. All parties were nice, patient and made the experience enjoyable. Thank you for the kind service you presented. Stacey Ann and Theresa ?? More
by Stacey0730
Employees Worked With
Juan Crespo, Chris Roman
July 01, 2015
Excellent!!! Great experience Sultan and Juan Crespo made my car experience very pleased and easy!! I definitely recommend this dealership. Great environment and f Great experience Sultan and Juan Crespo made my car experience very pleased and easy!! I definitely recommend this dealership. Great environment and friendly. The process was fast!! More
by Mr. Jones
