Universal Nissan

"Always Excellent Service" I brought my 2012 Rogue in for routine services as usual that day. As always I'm greeted with a warm friendly smile as well as a willingness to assist I brought my 2012 Rogue in for routine services as usual that day. As always I'm greeted with a warm friendly smile as well as a willingness to assist my needs and concerns by Francisco in Service Dept.. While waiting for my car to be service Jonathan V. (Sales Dept.) walked over to say hello. Jonathan V. took care of a dear friend last year with her new car purchase (I was there during the process). I wasn't there to purchase a car that day, However, I already decided that my next car would be a BMW (USED) from CarMax. I previously owned and purchased several cars with them in the past. Several moments later after saying hello Jonathan ask , If I'm ready to trade in my Rogue.. I said No, I'm going to get a BMW soon and I'm not interest in any other car. AND he replied, I Got Something BETTER than a BMW.. Then he ask me: What color do you like? I replied. Silver. He said, I will be right back and you're going to love this. It only took him a few second to introduce me to "The 2016 Maxima".. First let me just say: I never, ever, ever been attracted to nor drawn to a Maxima, until now!! The 2016 Maxima is beautiful in every aspect of it's inner/outer designs and technology . As for as the driving aspect of this car is incredibly fast, smooth, sporty (for it's size), and while the turn by turn ratio/steering hugs the road with much love and safety.. I knew I would purchase this car the moment I sat behide the wheel. Jonathan was absolutely Right!! The 2016 Maxima is Better than a BMW.. Thank you for a Beautiful car and a Beautiful Experience at Universal Nissan of Orlando.. More

First Class Service!!! Chris R. & Jon V were an amazing duo! They helped me find a car that fit my budget and really went above and beyond making me feel comfortable. They h Chris R. & Jon V were an amazing duo! They helped me find a car that fit my budget and really went above and beyond making me feel comfortable. They have quite the dynamic which made my time with them entertaining. Usually car shopping is a long drawn out process and very informal. They made it fun! Adriano the finance guy was great too! He worked with my budget to help me find a Payment plan that wouldn't break the bank! I am looking forward to upgrading my vehicle next year with them. I'm also sending my parents to see them since they are looking to buy a new vehicle. I told them the service is amazing and so was the process. In and out with my new versa!!! Woo! Thanks fellas! -Amira a. More

Great dealership It was a pleasure working with Jonathan. He listened to our needs and found us the perfect fit our family within our budget.Would recommend Universal It was a pleasure working with Jonathan. He listened to our needs and found us the perfect fit our family within our budget.Would recommend Universal Nissan to all our friends and plan on returning to purchase another vehicle in the future. More

Outstanding experience!!!! I recently went to Universal Nissan just to look around and ended up with a brand new car. I was very satisfied with the service and staff. Robins wa I recently went to Universal Nissan just to look around and ended up with a brand new car. I was very satisfied with the service and staff. Robins was very professional, patience and knowledgeable . He explained everything about the car. The process was very easy!!! I'm super happy with my recent purchase and will recommend to my family and friends. More

Perfect outstanding job I'm so happy whit my new car thank Hector Santiago for your patient and for your service thank Universal Nissan for your business thank I'm so happy whit my new car thank Hector Santiago for your patient and for your service thank Universal Nissan for your business thank More

Great experience Despite the not so great Florida weather, Chris Oliva was patient and helped me find something that fit my budget and style. I'm very pleased and will Despite the not so great Florida weather, Chris Oliva was patient and helped me find something that fit my budget and style. I'm very pleased and will definitely recommend him to anyone! More

excellent customer service I am not a fan of dealerships, but this time it was actually enjoyable. I had an awesome salesman, and they have a cafe! Chris was very kind and knowl I am not a fan of dealerships, but this time it was actually enjoyable. I had an awesome salesman, and they have a cafe! Chris was very kind and knowledgeable. He actually listened to my concerns and addressed every question. Very happy about the experience and outcome. Will recommend. More

Best experience hands down Chris Roman is the truth . He helped me and got me what I wanted since I walked in . Friendly and helpful don't say enough about him . I definitely re Chris Roman is the truth . He helped me and got me what I wanted since I walked in . Friendly and helpful don't say enough about him . I definitely recommend everyone to see Chris Roman More

Great, non-pushy car buying!! Jonathan Virgilio was amazing, friendly, and patient. Made my car buying experience fun! I was worried about financing, he helped me through it all. V Jonathan Virgilio was amazing, friendly, and patient. Made my car buying experience fun! I was worried about financing, he helped me through it all. Very satisfied with my car and service. More

Great Experience Excellent Customer Service I went in being skeptical due to previous bad experiences with dealerships. I really didn't have high hopes of coming out with a car because of my cre I went in being skeptical due to previous bad experiences with dealerships. I really didn't have high hopes of coming out with a car because of my credit situation. Carlos Villamil was the sales associate who helped me and I must say he went above and beyond . I was extremely happy with my experience. More