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Universal Nissan
Orlando, FL
2,544 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,544 reviews
May 18, 2024
I’m still waiting on my second key for my certified pre-owned Nissan. No call, no response from anyone at the dealership. Will not recommend this place to anyone. They don’t follow up on what they say. pre-owned Nissan. No call, no response from anyone at the dealership. Will not recommend this place to anyone. They don’t follow up on what they say. More
by JT
Employees Worked With
May 17, 2024
The dealership is close to my house. I visited there to see what used inventory and new inventory were available. I visited there to see what used inventory and new inventory were available. More
by dabstudent1
Verified CustomerMay 17, 2024
Great customer service our sales man Julian was amazing to work with very happy would recommend to anyone to work with very happy would recommend to anyone More
by CURTOTTO0
Employees Worked With
May 17, 2024
Francisco Velez served us and our needs professionally and honestly. He was open to our questions and took the time to explain any questions. This was our sixth Nissan purchase and it’s sales profession and honestly. He was open to our questions and took the time to explain any questions. This was our sixth Nissan purchase and it’s sales professionals like Francisco that make car shopping and purchasing easy. We highly recommend him and Nissan! More
by Cbuttermore
Employees Worked With
May 16, 2024
Great service. Always very helpful when I go there. I take all my vehicles that are Nissan there. Always very helpful when I go there. I take all my vehicles that are Nissan there. More
by totydelperu
Employees Worked With
May 04, 2024
Thanks good service, but little gas! ! lol , I hope I bought a good machine. Bye ! lol , I hope I bought a good machine. Bye More
by SILVIA234
April 27, 2024
Try to have you pay more for the vehicle which was a different price online and inside the vehicle was a tad cheaper than what I paid for not even close Will not go back or tell my friends buy from th different price online and inside the vehicle was a tad cheaper than what I paid for not even close Will not go back or tell my friends buy from them More
by MIGS76
April 26, 2024
Very satisfied with the whole experience, buying a first car for our 16 years old daugther couldn’t be better, from the sales advisor Keith to the finance department only one word: THANKS! car for our 16 years old daugther couldn’t be better, from the sales advisor Keith to the finance department only one word: THANKS! More
by DEIATREIN690
Employees Worked With
April 22, 2024
Deal was not what we talked about, we were also supposed to get a button fixed and 3 weeks later we can't get ahold of anyone. Truly felt like they took advantage of us with a quick slight of hand. to get a button fixed and 3 weeks later we can't get ahold of anyone. Truly felt like they took advantage of us with a quick slight of hand. More
by LEEFALLIS
