Universal Nissan

Poor Service Michel was great and tried to get things done. We agreed on Saturday on the purchase and I signed papers. I asked them to get things ready that I wo Michel was great and tried to get things done. We agreed on Saturday on the purchase and I signed papers. I asked them to get things ready that I would be back to pick up the car on Monday at eleven. When I came back nothing was ready for me. They actually even lost the car I took over four hours for them to get the car and the paperwork ready for me to purchase it and get the sale done. It should have been an hour deal. Michel was a good salesman and tried hard but the company itself was unorganized and in disarray. I felt Juan was very rude and I would never deal with him again!! He is the worst sales manager in a car dealership that I have ever dealt with!!! Bill in finance did a great job and was very nice!! More

Dealer rating This is my third Nissan car I have purchased and this was my worsted experience I would never purchase another Nissan car,I was treated like a thief t This is my third Nissan car I have purchased and this was my worsted experience I would never purchase another Nissan car,I was treated like a thief they had people looking at they passport and was searching like I had done something wrong,they had me waiting for hours I even had to ask back for my car the experience was very very poor,he even when as far as to tell me he use to work for uscis and he would detained me I went to purchase a car no thief one its was my worsted experience ever they harass me. More

Great experience Andrea was very attentive, polite, informative and friendly. If you’re ever in the market for a new car, I would highly recommended her. My family and Andrea was very attentive, polite, informative and friendly. If you’re ever in the market for a new car, I would highly recommended her. My family and I couldn’t be happier. More

Iam very happy with the experience I was very happy with the way they respect my time and the professionalism I want to recommend Angelo Rivera to anyone that needs a vehicle, he has b I was very happy with the way they respect my time and the professionalism I want to recommend Angelo Rivera to anyone that needs a vehicle, he has been my salesperson for years and I always come back to him, thank you Angelo. More

Excellent service 5 stars to my sales person Keith he did an outstanding job the car I wanted was the gray midnight edition 2018 Nissan Altima, wich they didn’t have av 5 stars to my sales person Keith he did an outstanding job the car I wanted was the gray midnight edition 2018 Nissan Altima, wich they didn’t have available Keith took time and effort until he found it in lutz FL, and thanks to him I have my ride 😬💪🏻👍🏻?🏻 Good looks Keithyou are the man. Thank you More

This experience was awesome Sam Sahman Sam Saman helped us a lot and took his time with us to understand how everything should go and such a great job and the staff at issan was so friendly Sam Saman helped us a lot and took his time with us to understand how everything should go and such a great job and the staff at issan was so friendly and me and my husband are so happy with the turn out thank you so much we had a awesome great experience with Nissan and samSahman thank you so much for everything that you all did for us 👍👍👍👍all thumps up from us Christina and Richard beck😎😎😎😎😎😎 I just love my Nissan Rogue sport??????💙??Thank you alll More

Experience was awesome Sam Sahman was very helpful and he care and took his time on making sure that all our questions were were ok and that everything has workout on gettin Sam Sahman was very helpful and he care and took his time on making sure that all our questions were were ok and that everything has workout on getting this car that we were so happy on getting worked with us and some of the team members as well the service from Sam was awesome service attitude was great he went out of his way ti fight to make sure that we found that dream car we just our new Nissan Rogue sport so comfortable and affordable Sam was so friendly and wanted to now what we could afford and to make sure we were ok we just wanna say. Thank you to Sam sahman for his Help an taking the time to help us make the right choice and I give Nissan a 👍🏿Thumps up for helping us out he took his time. To help this was my car from Nissan Rogue sport from Nissan I will tell everyone about Nissan because it was very helpful service help very clean place out going teamwork work with us I’m glad to do this review because Nissan cares about there customers care service and they give there 100% percent to there customers and gives them the help we needed and our questions were asked and Sam showed us so many colors and cars it was hard but we found the right color car charcoal grey was the color that I fell in love with car as soon as. I saw that Rogue sport it was it😬😬😬😬😬😬😬we are so happy with the car I want to thank you Sam for everything thanks for all the help and effort you get a 100% percent from users also thank you to all who helped us out on asking our questions and concerns know# this was teamwork thanks for everything Sam it was an awesome great experience that was great and out going and helpful😎😎😎😎😎😎this was service with a smile😄😄😄😄thanks so much More

Everything was great until three days I bought a brand new 2018 Nissan Versa, I was told with my car I will have gap insurance that I never received and I was not told that until I was sig I bought a brand new 2018 Nissan Versa, I was told with my car I will have gap insurance that I never received and I was not told that until I was signing the papers (I had to ask him at that) after I was told I would have the gap insurance!!! & It’s been three days of me having the brand new car I have yet to hear back from anyone about the gap insurance and when I tried to get a hold of someone I’m told that I will be called back just to hear from no one. I have a cosigner & when I checked my information ( I noticed this before I even left the dealership but I was told that that’s not true it’s just the way the papers came out ) Just to xxxxing find out my cosigner is the primary buyer and I am the cosigner it would’ve been nice to know that I bought someone else a brand new first car. This Dealership isn’t xxxx nothing different from rest. More

Above and Beyond! CJ was fantastic and went above and beyond to Help us out! He was very detailed when telling us about the car and how everything worked, 10/10 would r CJ was fantastic and went above and beyond to Help us out! He was very detailed when telling us about the car and how everything worked, 10/10 would recommend! More