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Universal Nissan
Orlando, FL
2,421 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,421 reviews
September 03, 2018
Very professional service Went to the dealership not quite ready to purchase and worked with Steve who was very professional, respectful and patient. Universal Nissan is the pl Went to the dealership not quite ready to purchase and worked with Steve who was very professional, respectful and patient. Universal Nissan is the place where I will buy my next car and definitely will request Steve Basora. Highly recommend him and the dealer. More
by Cromtav
Employees Worked With
Steve Basora
Helpful September 01, 2018
Fair pricing Ray the salesman was prime example of what a car salesman should be. Willing to go the extra mile, easy to talk, understanding and to the point. The p Ray the salesman was prime example of what a car salesman should be. Willing to go the extra mile, easy to talk, understanding and to the point. The price was fair. More
by Petie
Employees Worked With
Raymond Mieses
August 31, 2018
Great service. Excellent salesman. Great service. Salesman went above and beyond to help me find a car. Very helpful and considerate of my specific needs. The vehicles were in top condi Great service. Salesman went above and beyond to help me find a car. Very helpful and considerate of my specific needs. The vehicles were in top condition and the prices were excellent. Treatment felt very personalized. More
by Evelyn66
Employees Worked With
Ericmelec Rivera
August 31, 2018
Excellent Service was excellent and the environment is great would gladly recommend to my friend and family members, Josh Lugo make sure I got exactly what I w Service was excellent and the environment is great would gladly recommend to my friend and family members, Josh Lugo make sure I got exactly what I wanted. More
by Red
Employees Worked With
August 30, 2018
Sterling Eliab and his manager Joe Cruz were awesome! I walked into Universal Nissan today and was greeted with a nice and friendly how may I help you or have you been helped from STERLING ELIAB. Sterling I walked into Universal Nissan today and was greeted with a nice and friendly how may I help you or have you been helped from STERLING ELIAB. Sterling was very nice, helpful, and professional. Sterling and his manager Joe Cruz are awesome! They both made my new car buying process at ease and wonderful. Sterling is very knowledgeable and answered all my questions. Thank you both for such a great car buying experience. More
by VHorne
August 27, 2018
Universal Nissan dealership Exceptionally clean dealer. Sales and finance personnel courteous and helpful. I had lunch and dinner at the cafe.The sandwiches were excellent. Our o Exceptionally clean dealer. Sales and finance personnel courteous and helpful. I had lunch and dinner at the cafe.The sandwiches were excellent. Our overall experience was very good ! More
by Lmr1611
Employees Worked With
Other Employees :
Emma Cole got me to visit Universal Nissan. She was helpful and friendly. , Lori Bautista, Josh Muniz
August 25, 2018
Diana Colina in VIP Sales is awesome Diana colina en VIP excelente. Su servicio, ayuda y esfuerzo vale la pena. Gracias y si #sevendensonrisas Dios bendice su camino mucho exito. Salud Diana colina en VIP excelente. Su servicio, ayuda y esfuerzo vale la pena. Gracias y si #sevendensonrisas Dios bendice su camino mucho exito. Saludos y más More
by Viva mexico
Employees Worked With
Diana Colina, Josh Muniz
August 22, 2018
105 % recomendada. Tu servicio es extraordinario.:) Gracias por toda tu ayuda & estoy feliz. Muy contenta. Soy ViP. Los recomiendo 105% me monte en mi nueva Rouge 2018 SV. Dios te bendice. #sevendenso Gracias por toda tu ayuda & estoy feliz. Muy contenta. Soy ViP. Los recomiendo 105% me monte en mi nueva Rouge 2018 SV. Dios te bendice. #sevendensonrisas #VIVELAEXPERIENCIANISSAN More
by Lisety Maria
Employees Worked With
Diana Colina, Josh Muniz
August 20, 2018
Happy with my Altima Thank you Raymond Mieses for taking the time to help my wife and I with our new Altima, very happy with our new car. Definitely will be back for anoth Thank you Raymond Mieses for taking the time to help my wife and I with our new Altima, very happy with our new car. Definitely will be back for another car in the future More
by Jacky2018
Employees Worked With
Raymond Mieses
August 19, 2018
Great customer service experience I want to take this opportunity to Thanks the great team at Universal Nissan, but a special Thank You to Yogi Ikhbayar who recognized our needs and re I want to take this opportunity to Thanks the great team at Universal Nissan, but a special Thank You to Yogi Ikhbayar who recognized our needs and reached out to lend a helping hand. Thank You for your professionalism an outstanding customer service. Gizeli Siqueira Ocasio and Cristiano Miranda More
by Gizeli Siqueira Ocasio
Employees Worked With
Ikhbayar "Yogi" Yeruult
