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Universal Nissan
Orlando, FL
2,421 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,421 reviews
October 09, 2018
Love my car I donot remember the gentle man name from the Finance dept., but he and Jean-Louis Gerarad was very professional, make me comfortable and at ease. Enj I donot remember the gentle man name from the Finance dept., but he and Jean-Louis Gerarad was very professional, make me comfortable and at ease. Enjoyed their hospitality, More
by Bdt1
Employees Worked With
Do not remember the gentleman in the Finance dept., he is mutual and plesant, Jean-Louis Gerarad
Helpful October 06, 2018
My new car Thanks for help me to obtain a new car, very fast and easy. They helped me get my first car, and they also helped me with the second car, I am very ha Thanks for help me to obtain a new car, very fast and easy. They helped me get my first car, and they also helped me with the second car, I am very happy, they will always be my first option in dealerships, I love a nissan. More
by Paula01.
October 04, 2018
Satisfied Customer Our experience with Universal Nissan was excellent! We especially appreciated our professional & friendly car consultant Angelo Rivera. He was a pleas Our experience with Universal Nissan was excellent! We especially appreciated our professional & friendly car consultant Angelo Rivera. He was a pleasure, plus made us feel comfortable as we reviewed & purchased our new 2018 Nissan Rouge. Our transaction went as smooth as driving our new Nissan. Love your customer service people! Thank you. Happy trails & Happy Motoring! More
by Tjsj68
Employees Worked With
Other Employees :
Cannot remember the name of the person who Fianced our car but he was young & professional. Enjoyed his knowledge & very hospitable.
October 03, 2018
Great Customer Serivce The Sales Rep Alexis was very friendly, respectful , and had calm state of mind no pressure at all which is great especially when making a big purcha The Sales Rep Alexis was very friendly, respectful , and had calm state of mind no pressure at all which is great especially when making a big purchase. You dont find many sales rep like that especially what I have experienced in the pass. Also the gentleman who help get me the gap insurance was great and helpful. Thanks More
by Edibros
Employees Worked With
September 29, 2018
She is awesome. Sali con mi Rogue Sport 2018.5 gracias a Diana Colina. Ahora soy VIP Nissan. Ella es excelente #sevendensonrisas #vivilaexperiencia gracias por todo Sali con mi Rogue Sport 2018.5 gracias a Diana Colina. Ahora soy VIP Nissan. Ella es excelente #sevendensonrisas #vivilaexperiencia gracias por todo. Dios te bendiga y derrame bendicion hasta que sobre y abunde. Mujer de pacto... Adriano me explico todo y logre hacerlo con mi credit union favorito. Muy deligentes. Bendiciones More
by Maritza Arias
Employees Worked With
Adriano De Oliveira, Diana Colina
September 28, 2018
Diana Colina 100 % recomendada Ella vende sonrisas! Estoy feliz con la compra de mi auto. La recomiendo 100 % she is adorable. #vipdepartment #sevendensonrisas #vivelaexperienciaVIP Ella vende sonrisas! Estoy feliz con la compra de mi auto. La recomiendo 100 % she is adorable. #vipdepartment #sevendensonrisas #vivelaexperienciaVIP #SOYVIP felicidad y mas... Dios los bendiga More
by Sra. Martinez
Employees Worked With
John Smith, Alberto Santos, Diana Colina
September 24, 2018
Thanks Ray for all the help! Thank you to Raymond Mieses for all the help with our new Rogue, You made the car shopping experience quick and painless will definitely recommend . Thank you to Raymond Mieses for all the help with our new Rogue, You made the car shopping experience quick and painless will definitely recommend . More
by davida66
Employees Worked With
Raymond Mieses
September 21, 2018
Alex provides great service I went in to have my old Altima serviced and walked out with a brand new 2018 Altima ... midnight edition thanks to Alex who was honest and gave me op I went in to have my old Altima serviced and walked out with a brand new 2018 Altima ... midnight edition thanks to Alex who was honest and gave me options to consider being that he is a family man and has empathy and understanding of people’s needs. He was knowledgeable of the vehicles he was selling and helped gave me all the time I needed to choose the vehicle I wanted. Thank you Alex bless you and your family! More
by Mibodega
Employees Worked With
September 14, 2018
Stress free, haggle free. Excellent experience. If you are out on the market for a Nissan in the central Florida area, you must visit Universal Nissan and request Mr. Alex Vazquez. He asked qualifyi If you are out on the market for a Nissan in the central Florida area, you must visit Universal Nissan and request Mr. Alex Vazquez. He asked qualifying questions, listen carefully to our requests in a vehicle and took us to exactly the vehicles we were looking for, in the price range we were looking for - no more, no less, which I thought was perfect! I have bought three cars in my lifetime, this Nissan Pathfinder being my third, and I have to say this has been the easiest most stress-free experience I have ever encountered purchasing a vehicle and Mr. Alex Vasquez made that possible. Thank you Mr. Alex Vasquez and the Universal Nissan team. Keep up the good work. More
by ncortez102
Employees Worked With
September 05, 2018
Horriable delership Bought a new Kicks from them salesman was so in a rush to sell the car he didn’t even take the time explain the features of the car I bought. Of cours Bought a new Kicks from them salesman was so in a rush to sell the car he didn’t even take the time explain the features of the car I bought. Of course I should have asked but when you buy a new car Your to excited about buying a new car didn’t cross my mind. For me to figure out how to remote start the car had to YouTube it . WARNING DON’T BUY HERE!!!!!!!!!!!! 😱 More
by Irvin Gonzalez
Employees Worked With
Sam Hamdaou
