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Universal Nissan
Orlando, FL
2,512 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,512 reviews
May 31, 2024
Worked with John Booth professional and very knowledgeable, I would highly recommend this dealership solely because of John. knowledgeable, I would highly recommend this dealership solely because of John. More
by Sue
Employees Worked With
May 31, 2024
I have purchased 2 cars from this dealership in the last 5 years, mostly due to the honesty and leadership from this dealership. I actually live 20 minutes from a dealership but never received the promptnes 5 years, mostly due to the honesty and leadership from this dealership. I actually live 20 minutes from a dealership but never received the promptness and courtesy as I receive here @ Universal Nissan. From maintenance to salesmanship and everyone else that works there you’re made to feel at home. All work received was done in a professional and timely manner, and appointments are readily accessible when I need them. I feel like family when I’m there and definitely well respected. More
by pamdgreen
May 31, 2024
Francisco Velez is a fantastic car salesman -- he is knowledgeable && patient, giving the customer time to test-drive various cars and to decide about the best fit for them. In no instance did I ever fe knowledgeable && patient, giving the customer time to test-drive various cars and to decide about the best fit for them. In no instance did I ever feel rushed into making a decision about choosing a car. The new Nissan Altima was an awesome choice -- the smooth ride and updated tech features make this car a blast to drive. More
by Tiff
May 29, 2024
Our experience was excellent. Everyone was extremely helpful and professional. This is our second vehicle, the wife and I, have bought at Universal Nissan. We would recommend U Everyone was extremely helpful and professional. This is our second vehicle, the wife and I, have bought at Universal Nissan. We would recommend Universal Nissan to any of our family and friends. More
by NOEMAIL20
Verified CustomerMay 25, 2024
A New Car is expensive they receive give bscks to pay for frt to dealer & i was charged. T.he registration fees of 375 is outragis My registration on rav 4 is $36 A year. Filing fees paperwork should be p frt to dealer & i was charged. T.he registration fees of 375 is outragis My registration on rav 4 is $36 A year. Filing fees paperwork should be paid by nissan to finance. More
by MMGOLDIN188
Employees Worked With
May 22, 2024
John was amazing! Very knowledgeable and answered all of my questions ! Thanks so much John! Very knowledgeable and answered all of my questions ! Thanks so much John! More
by Williecarta
Employees Worked With
May 19, 2024
Very good experience, fast service with clear information. The options were explain and each one was very clear prior to my decision. Thank you for allowing me to choose. information. The options were explain and each one was very clear prior to my decision. Thank you for allowing me to choose. More
by Georginadsd1
May 19, 2024
I had an amazing experience with the dealership, I would highly recommend them to anyone highly recommend them to anyone More
by JENNIROO10
Employees Worked With
May 18, 2024
I’m still waiting on my second key for my certified pre-owned Nissan. No call, no response from anyone at the dealership. Will not recommend this place to anyone. They don’t follow up on what they say. pre-owned Nissan. No call, no response from anyone at the dealership. Will not recommend this place to anyone. They don’t follow up on what they say. More
by JT
Employees Worked With
May 17, 2024
Francisco Velez served us and our needs professionally and honestly. He was open to our questions and took the time to explain any questions. This was our sixth Nissan purchase and it’s sales profession and honestly. He was open to our questions and took the time to explain any questions. This was our sixth Nissan purchase and it’s sales professionals like Francisco that make car shopping and purchasing easy. We highly recommend him and Nissan! More
by Cbuttermore
Employees Worked With
