
Universal Nissan
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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I found the model of car that I wanted for the right price. But when I got to the closing table, I saw the $1200 dealer fee. When I objected to this, the sales manager told me that all dealers charge a price. But when I got to the closing table, I saw the $1200 dealer fee. When I objected to this, the sales manager told me that all dealers charge a dealer fee. They do not, I later learned. She also said the average dealer fee was $800. To my shame, I didn’t walk out. More
I went to universal Nisaan for a second time after I purchased the vehicle with a little problem. And again I delt with Mr. Gabriel Carillo he was very helpful and gave me the same treatment as the fir purchased the vehicle with a little problem. And again I delt with Mr. Gabriel Carillo he was very helpful and gave me the same treatment as the first time. Such an amazing person very helpful patient and cares for your needs.. he should be the example for many others that are not like him. Thank You Gabriel. There should be more employees out there like you. More
Luis García nos trató muy bien y fue muy amable, nos ayudó mucho con la información que necesitábamos del vehículo, un excelente servicio, ayudó mucho con la información que necesitábamos del vehículo, un excelente servicio, More
Angelo was great! !! We were in and out so fast that I can’t believe we drove away in a new car. From beginning to end it was a great experience. Thank you. !! We were in and out so fast that I can’t believe we drove away in a new car. From beginning to end it was a great experience. Thank you. More
Words like amazing, easy, honest, friendly, and helpful perfectly describe our experience with Universal Nissan and Prosper, our sales representative. I had initially worked out a deal with Sutherlin Nissa perfectly describe our experience with Universal Nissan and Prosper, our sales representative. I had initially worked out a deal with Sutherlin Nissan, but unfortunately, they proved to be dishonest, trying to change the terms at the last minute after everything had already been agreed upon. Frustrated, I reached out to Universal Nissan and shared the details of what happened at Sutherlin, along with the deal we had negotiated. Right away, Prosper was eager to match the deal and earn our business. I sent him a photo of the original offer, and he went into action. It was effortless—just a few phone calls and texts, and they matched the deal without any hassle in about 30 minutes. This truly was the smoothest and best car-buying experience we've ever had. By 11:00 pm that same night, we drove home in our brand-new 2024 Nissan Sentra SR, complete with not just the new car warranty but also a year of free maintenance and a lifetime warranty on the engine and powertrain. We couldn't be happier! More
This is a very well. organized dealership, and everyone is very helpful, I highly recommend buying your next new vehicle here! organized dealership, and everyone is very helpful, I highly recommend buying your next new vehicle here! More
The wait without communication waiting for loan info was too long. The Sandesh did a great job. too long. The Sandesh did a great job. More
Excellent Dealer! !! Special attention, respectful and always keeping first your needs and terms, Raul Ruiz is an amazing seller and Ruben is an excellent finance speci !! Special attention, respectful and always keeping first your needs and terms, Raul Ruiz is an amazing seller and Ruben is an excellent finance specialist! I'll recommend Universal Nissan to all my friends, I'm very happy and satisfied with all at this dealer More
Everyone was very attentive and ready to negotiate. We weren't in a rush to purchase a car but they were so nice we ended up closing deal sooner! Thank you! We weren't in a rush to purchase a car but they were so nice we ended up closing deal sooner! Thank you! More
Worst experience ever! Never use this dealership. It was one nightmare after another. Don’t go there Never use this dealership. It was one nightmare after another. Don’t go there More