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Universal Nissan

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
2,566 Reviews
Dear Valued Customer, Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Nissan? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12785 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 2,566 reviews

February 22, 2025

Wonderful place to get a car this is my second car with Universal Nissan thankypi for everything! More

by CHRISTIANAVILESRIVERA92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio, Valdez
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Feb 23, 2025 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Christian, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 20, 2025

Excellent service. Josh Muniz and the team were amazing! Highly recommended for your next car. My wife loves her new Rogue Rock Creek. More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Muniz
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Feb 20, 2025 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us, Jose. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 16, 2025

I unequivocally recommend Universal Nissan for their outstanding customer service and professionalism. Special thanks to salesperson Luis Garcia and all the other representatives involved in the purchas More

by Yuliet Chalela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Universal Nissan responded

Yuliet, We are so glad that Luis had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Congratulations on your new Nissan Versa! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 14, 2025

CJ was great to deal with. He understood our needs and worked with us to get a deal done. More

by wtkatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Priestley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis CJ Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2025 -

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with CJ, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 14, 2025

I have purchased my last 3 cars from this dealership. I trust their advice as well ad my money with them. Great people that really care. More

by nelmal73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Maldonado and Jotzam Torres
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Feb 16, 2025 -

Universal Nissan responded

Thanks for sharing about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 14, 2025

Was one of the most enjoyable experiences I’ve had at a car dealership. I would recommend considering them for your next car. More

by p_timmerman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ameer Khan
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Feb 16, 2025 -

Universal Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Nissan are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 04, 2025

We like a clean and friendly atmosphere. Outside is also clean. Cafeteria is great and close to our home. More

by kwekarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver and Eric
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Feb 04, 2025 -

Universal Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 01, 2025

Very professional, neat environment, plenty inventory and nice people. I think I could recommend this corporation to a relative More

by Rufino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sahman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carolina Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2025 -

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 31, 2025

The best, I recommend them 100%, thanks universal Nissan , very professional and they helped me with everything More

by Catalina taveras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renzo and Raúl Martínez
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Feb 02, 2025 -

Universal Nissan responded

Hi Catalina: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 31, 2025

I went to universal Nissan to purchase a vehicle. Luc was my salesperson. He went above and beyond to help with the process of the sales. I recommend Luc to everybody who is shopping for a car. More

by anitaeugene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luc Nord
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Jan 31, 2025 -

anitaeugene responded

If I could give fifteen stars, I absolutely could luv made my car buying experience unforgettable it truly felt like i was being treated like family his professionalism kindness and genuine care were unmatched ❤️

Feb 02, 2025 -

Universal Nissan responded

We are very happy to hear that Luc provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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