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Universal Nissan
Orlando, FL
2,590 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,590 reviews
April 20, 2025
Amazing technicians, Amazing service advisors, parts department very kind and friendly, owner and director are amazing. department very kind and friendly, owner and director are amazing. More
by KESSLERSHORTY93
Verified CustomerEmployees Worked With
Other Employees :
FRANCISCO MELENDEZ , EDWIN BOSCH, DESIREE PUGLIA, PHILL RODGERS
April 19, 2025
A great car dealership with very knowledgeable and friendly sales people, it's the only place I will shop for a new car. friendly sales people, it's the only place I will shop for a new car. More
by bcc07024
Employees Worked With
April 14, 2025
I've been taking my Nissan there for years for service, and this time they gave me a great price on a trade. They were efficient and helped me drive my new Rogue off the lot the same day! Great experience. and this time they gave me a great price on a trade. They were efficient and helped me drive my new Rogue off the lot the same day! Great experience. More
by kelly@bridgeview.law
Employees Worked With
April 13, 2025
At Universal Nissan they treated me very well and I got a good car at a good price. good car at a good price. More
by guillegabriel95
Employees Worked With
April 12, 2025
All the process was smooth, the customer service was excellent, thank you specially to Raul Ruiz and his manager Espinal. excellent, thank you specially to Raul Ruiz and his manager Espinal. More
by MHERNAA3
April 08, 2025
I’m a customer for more than 15 years at universal Nissan. I’m always go to the same salesman. Thank you for making our dreams come true. Thank you for your service, support and time. Nissan. I’m always go to the same salesman. Thank you for making our dreams come true. Thank you for your service, support and time. More
by BSAMOTMALDONADO
April 06, 2025
Sales people never show me transaction or total cost car value.. I been trying to contact sales person to get all paperwork but never have any answers. I don't even know anything about the car. I apprec value.. I been trying to contact sales person to get all paperwork but never have any answers. I don't even know anything about the car. I appreciate if you guys contact me about the situation. Thanks More
by valenz312
Employees Worked With
April 05, 2025
This is the second vehicle we’ve purchased. Every time the experience is better. From our sales person to our finance. Will continue to be a customer for life. Every time the experience is better. From our sales person to our finance. Will continue to be a customer for life. More
by VMARVELO
