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Universal Nissan
Orlando, FL
2,513 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 2,513 reviews
November 20, 2024
The entire Team at Universal are amazing. All the nonsense and games you expect to get at a car dealership were non-existent here. It was a breath of fresh air to be treated with such dignity All the nonsense and games you expect to get at a car dealership were non-existent here. It was a breath of fresh air to be treated with such dignity and respect. Out of this world all around experience. Keep up the good work! More
by CHSARGEANT
Verified Customer
November 17, 2024
We love Nissans and Universal Nissan employees are second to none. We will always use Universal to none. We will always use Universal More
by JULM19633
November 15, 2024
Once you walk in there is someone ready to welcome you in. Very courteous and friendly. Car shopping is not all fun and games, but they are there to listen and take in all your wants and needs into cons in. Very courteous and friendly. Car shopping is not all fun and games, but they are there to listen and take in all your wants and needs into consideration. Great dealership with lots of varieties. More
by YARINETFAJARDO90
Employees Worked With
November 14, 2024
Oscar Maldonado is a great salesman. The experience was good from start to finish. I would recommend to anyone whom is looking for a new car. The experience was good from start to finish. I would recommend to anyone whom is looking for a new car. More
by FLAWDACHICK1
November 14, 2024
Prosper did an outstanding job with help me and wife purchase this car...We drove all the way from Jacksonville to make this purchase...Chose to do business with Universal Nissan b/c of Prosper...Thank purchase this car...We drove all the way from Jacksonville to make this purchase...Chose to do business with Universal Nissan b/c of Prosper...Thank You buddy..Love the car! More
by Dmadnani
Employees Worked With
PROSPER
November 13, 2024
Gracias muy buena atención excelente un abrazo el señor que nos atendió es muy amable muy atento que nos atendió es muy amable muy atento More
by Crismary_ortiz
November 13, 2024
Excellent service. Juan and Andi were the best. I was very happy with the service they provided. Juan and Andi were the best. I was very happy with the service they provided. More
by GGFLEM1007
Employees Worked With
November 11, 2024
This is the fourth vehicle that I have purchased from Universal Nissan, the staff has always been very friendly and welcoming without a bunch of gimmicks. I visited another local dealership (not Nissan) Universal Nissan, the staff has always been very friendly and welcoming without a bunch of gimmicks. I visited another local dealership (not Nissan) that had music blasting as you walked in the door in about 15 sales people who tried to jump on top of me, I appreciate that Universal Nissan conducts themselves as professionals. A big part of that great experience goes to my sales manager CJ, he's very friendly, professional and a man of his word, Universal Nissan should be very proud to have him on their team. More
by JAMES DOOLEY
November 10, 2024
Derek Davis was my salesman. He was extremely knowledgeable and very helpful and thorough. I highly recommend him as well as this dealership as this is my 3rd Nissan purchased fr He was extremely knowledgeable and very helpful and thorough. I highly recommend him as well as this dealership as this is my 3rd Nissan purchased from you all. Thank you for excellent customer service. More
by CREMATIONSAMERICACF
