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Universal Hyundai
Orlando, FL
4,216 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,216 reviews
October 25, 2024
Dealership is always full and has good promotions. My Tucson 2025 does not have push button technology like the 2022. Customer servicing is great . My Tucson 2025 does not have push button technology like the 2022. Customer servicing is great . More
by celia398
Verified Customer
October 22, 2024
The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. helpful. I am very happy with my new car. More
by Clickmeon
October 21, 2024
Professional atmosphere very courteous staff, and they worked hard to get everything squared away for me would highly recommend worked hard to get everything squared away for me would highly recommend More
by ralphfabiani
October 20, 2024
My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More
by april.lansed
October 19, 2024
El vendedor Alejandro Bravo fue muy eficiente cortez y amable y muy profesional, lo recomendaría amable y muy profesional, lo recomendaría More
by paposansuci
Employees Worked With
October 18, 2024
We were really frustrated with the local dealers we had talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universa talked to, so we found a deal in south Florida. That dealer jerked us around and so we started shopping locally again. Chris and the team at Universal, located the car for us, worked the deal and we picked it up within 24 hours. Happy customer! More
by grifinc1
October 18, 2024
Darrin was extremely knowledgeable about the vehicles. I loved that he wasn’t super pushy either. He offered options of different vehicles if there was some thing I wasn’t a fan of I loved that he wasn’t super pushy either. He offered options of different vehicles if there was some thing I wasn’t a fan of More
by TATI_SADE
Employees Worked With
October 15, 2024
The costumer service is very good. They give us all option to buy the car They give us all option to buy the car More
by KIRSTJOL321
October 14, 2024
Employees are extremely professional. Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough a Jason took the time to understand my needs and wants. I would definetly recommend him to family and friends. The financial department was thorough and efficient. More
by JTHOMAS441
