Universal Hyundai

Terrible customer service. When you go to buy a car, everything looks good. They give you instructions to call a week before your license plate expires so they can send you a n When you go to buy a car, everything looks good. They give you instructions to call a week before your license plate expires so they can send you a new one. They helped me 2 days before my license plate expired and they told me it would arrive the next day, but I never received it. To improve your service, please speak to the customer more truthfully. More

Once they have your money they don’t call back. Ignore problems. Buy somewhere else. Ignore problems. Buy somewhere else. More

Very professional and friendly. My sales agent, Jason is extremely helpful and patient. He explained the car functions in detail.. always returned calls in a timely manner even afte My sales agent, Jason is extremely helpful and patient. He explained the car functions in detail.. always returned calls in a timely manner even after the sale. More

I've been going to Universal Hyundai for over 8 years now. Mostly for servicing my Sonata and have never been disappointed. Recently I bought a new 2024 Tucson and while buying a car can be a bit nerve now. Mostly for servicing my Sonata and have never been disappointed. Recently I bought a new 2024 Tucson and while buying a car can be a bit nerve wracking (it's a lot of money these days), Cesar and Omy made the experience smooth and definitely answered all my concerns. More

Wonderful service from Justin, went above and beyond and got us exactly what we were looking for. We couldn't be happier with the transaction! got us exactly what we were looking for. We couldn't be happier with the transaction! More

Very professional and kindly person. Know your jobs and had fully trained and experienced in your industry Know your jobs and had fully trained and experienced in your industry More

Fabio, Alexis and Hector attended me outstandingly well. I was truly impressed by how smooth, and quick the process was. They made me comfortable in my decision making, helping me pick the perfect car for m I was truly impressed by how smooth, and quick the process was. They made me comfortable in my decision making, helping me pick the perfect car for me. It was a long process, but worth it. I am so happy with my new Hyundai Elantra N-Line. I can't thank them enough for helping me throughout the whole process. I would recommend to anyone 110%. More

The dealership was able to locate a specific vehicle that fit our family’s needs. fit our family’s needs. More

They contacted me several times and kept me inform. A quick response and very helpful on purchase of my car. A quick response and very helpful on purchase of my car. More

I always have a good experience at this location. They are very friendly & helpful. Currently my car is there & they have identified that both of my front wheel hub assemblies are bad. This is a seri They are very friendly & helpful. Currently my car is there & they have identified that both of my front wheel hub assemblies are bad. This is a serious safety issue. I took my car to another dealership a few days prior, explaining my concerns, issues & sounds that I’m hearing. The other dealership insisted that it was just some uneven tire wear & my tires are still good. Victor Fuentes & Rhoda have been very helpful. I have difficulty explaining the mechanical concerns & I feel like they were very patient & assisted me while maintaining a great attitude. (Unlike the other place - where they dismissed my concerns & Rüde about it). I would definitely recommend this dealership! They seem to really care about providing great customer service More