Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,216 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,216 reviews
November 03, 2024
Victor was diligent in finding the vehicle I wanted and getting it delivered quickly. He made the process painless, as did Frankie with the paperwork. getting it delivered quickly. He made the process painless, as did Frankie with the paperwork. More
by gholdcraft
Verified Customer
November 01, 2024
Everyone was very helpful, friendly, caring, full of information, attentive, and quick to correct problems! information, attentive, and quick to correct problems! More
by AFHILLERY
October 30, 2024
Very friendly service! I’m so satisfied with my new car and all the attention and help that they gave me that day 💖 I’m so satisfied with my new car and all the attention and help that they gave me that day 💖 More
by MAROLMARNIE07
October 30, 2024
I recently visited Universal Hyundai and had an outstanding experience. From the moment I arrived, Chris made the entire process easy and stress-free. All staff were knowledgeable, friendly, and tr outstanding experience. From the moment I arrived, Chris made the entire process easy and stress-free. All staff were knowledgeable, friendly, and truly listened to what I was looking for. More
by MIKEROSARIO8
October 29, 2024
It’s was so easy and fast! My wife and I found what we wanted. She loves the car, I highly recommend Universal Hyundai. My wife and I found what we wanted. She loves the car, I highly recommend Universal Hyundai. More
by MINNANGISAAC
October 26, 2024
Everyone was helpful and supportive of me buying my first car great experience thanks everyone car great experience thanks everyone More
by terrell.alexander5
Employees Worked With
October 26, 2024
Excelente atención y servicio, calidad de asesoramiento en lo que se busca y buen conocimiento del inventario que manejan en lo que se busca y buen conocimiento del inventario que manejan More
by MARY GALLARDO
Employees Worked With
October 25, 2024
Ramces Rivera and Mustapha Bernannou were amazing. They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very a They made this deal happen for me and my family. By far the best experience I have ever had at a dealer before. From start to finish they were very attentive and gave us world class service. A+ rating and recomendations to anyone. This men are it. More
by NEYSASHILING
October 25, 2024
Everyone I worked with was professional and did a good job I like my car and look forward to working with them again on another car job I like my car and look forward to working with them again on another car More
by DGEORG3485
October 25, 2024
Feel like talking to old friends, I just happen to be with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im gla with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im glad I went to the dealer and found Miguel to help me More
by URIBE.TORRES
