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Universal Hyundai
Orlando, FL
4,221 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,221 reviews
Verified Customer
November 18, 2023
Overall good atmosphere and friendly. Buying experience was excellent but not delivery. After buying the car, it took hours for the delivery. Buying experience was excellent but not delivery. After buying the car, it took hours for the delivery. More
by Mo.abbas
November 17, 2023
Very professional-I would highly recommend-worth the drive from Fernandina -enjoyed working with this dealership drive from Fernandina -enjoyed working with this dealership More
by JH.WEAVER21
November 16, 2023
David Monsalve, excelente vendedor, me asistió en todo mi proceso de compra con mucha amabilidad y profesionalismo! proceso de compra con mucha amabilidad y profesionalismo! More
by zarinahidalgo03
Employees Worked With
November 16, 2023
Carlos went beyond my expectations. Great member of your team . Carlos made me feel like family . Jacob also assisted in getting my new vehicle . Great member of your team . Carlos made me feel like family . Jacob also assisted in getting my new vehicle . More
by JOEK2203
Employees Worked With
Other Employees :
William King in finance should be due for a promotion . I had questions and William answered them without any hesitation . Great guy .
November 15, 2023
I am disgusted with Alexis Ramos. I told him I wanted the finance to be with McCoy credit union, because the interest rate is 7.5%, and the manager stated the McCoy rate of 7.5% does I told him I wanted the finance to be with McCoy credit union, because the interest rate is 7.5%, and the manager stated the McCoy rate of 7.5% does not exist and that is best to go with Addiction. Because the lowest rate was actually 7.99%. In the end Alexis went behind my back and I ended up receiving a rate of 9.69%. I was never notified of these changes and it was never the agreement. I am not happy, I was lied to! I will never purchase a car with Hyundai universal Deerfield Orlando ever again and will never recommend it anyone. My credit score is excellent, I did not deserve this at all. Thank you More
by Raysa
Employees Worked With
November 14, 2023
The dealership is very very busy. That being said. I think they would function much more fluently if there were more finance officers on staff. I think the atmosphere could use a litt That being said. I think they would function much more fluently if there were more finance officers on staff. I think the atmosphere could use a little upgrade as well. By that I mean cheerier and friendlier. More
by betht1
Employees Worked With
November 14, 2023
Personnel was very kind and professional. They always look how to help me and explain everything in derail They always look how to help me and explain everything in derail More
by mildred-h
November 13, 2023
That sounds like a great review for Mr. Diego Rodriguez! It translates to: "Excellent advice, very professional and responsible Mr. Diego Rodriguez. Recommended 100%." Diego Rodriguez! It translates to: "Excellent advice, very professional and responsible Mr. Diego Rodriguez. Recommended 100%." More
by INFLUXCOLLECTIBLES
Employees Worked With
