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Universal Hyundai
Orlando, FL
4,221 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,221 reviews
November 27, 2023
The guys were courteous and friendly and fast in handling our deal Explain the features of the vehicle in detail our deal Explain the features of the vehicle in detail More
by SERRANOMON1955
Verified CustomerEmployees Worked With
November 26, 2023
Excellent service, very quick attention and high quality, Julian Vila was all time assisting and was very communicative and respectful. Thanks for your time and help in this process. Julian Vila was all time assisting and was very communicative and respectful. Thanks for your time and help in this process. More
by Rafa
Employees Worked With
Julian Vila
November 25, 2023
Great service and friendly staff and very helpful in everything Raul was great I would recommend to look for him for best service everything Raul was great I would recommend to look for him for best service More
by Shubham
November 24, 2023
Carlos was amazing. He responded to my texts promptly and was very courtesy during my car buying experience. He was very knowledgeable about the vehicles and my options. He responded to my texts promptly and was very courtesy during my car buying experience. He was very knowledgeable about the vehicles and my options. I would definitely buy from him again. More
by FSAINTILIS
November 22, 2023
I just purchased a Hyundai Santa Cruz from Universal Hyundai. Eric Ravira was the salesman. He is great to work with! I recommend him and this dealership as they are very professional! Hyundai. Eric Ravira was the salesman. He is great to work with! I recommend him and this dealership as they are very professional! More
by geoff engerman
November 22, 2023
Never shown documents of sale or interest rate and loan amount. Also took another payment from previous car loan after purchase of new car. amount. Also took another payment from previous car loan after purchase of new car. More
by JAYMANCUTE
Employees Worked With
November 22, 2023
The dealership is, to a person, very friendly. They are respectful and take time explaining everything, from the features on the cars to the different warranty options. We did not feel pressured They are respectful and take time explaining everything, from the features on the cars to the different warranty options. We did not feel pressured and felt more like we were among friends. More
by MIKEM9918B
November 21, 2023
It was a great experience as it being the first time buying a Hyundai. I like what they have to offer for buying new cars and the maintenances offered. buying a Hyundai. I like what they have to offer for buying new cars and the maintenances offered. More
by JESSE Ruiz
November 21, 2023
Literally the fastest I’ve ever been in and out of a dealership. Asked about a Santa Fe Calligraphy and a Santa Fe Limited Hybrid. Would’ve liked to see both vehicles but only looked at the hybrid. To b dealership. Asked about a Santa Fe Calligraphy and a Santa Fe Limited Hybrid. Would’ve liked to see both vehicles but only looked at the hybrid. To be honest, I’m not mad at all because as soon as I got into the hybrid the other wasn’t even an afterthought. The process was easy, fast, and a lot of patience by the salesperson. I wish we were able to get BlueLink updated same day (took about 5 days for it all to get swapped over from my prior car by me calling in) but regardless, it was the easiest and fastest deal and I’m very happy with it. More
by ramoro91
