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Universal Hyundai
Orlando, FL
4,221 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,221 reviews
December 03, 2023
The car come with a very heavy cigarette smell and until today the smell is not gone. Nothing is working I need the smell to go away and now the windshield fluid is not coming out not what I expected from t today the smell is not gone. Nothing is working I need the smell to go away and now the windshield fluid is not coming out not what I expected from the dealership and specifically since I am a VIP member More
by NATALHY.B.MORA
Verified CustomerEmployees Worked With
Deja
December 03, 2023
Very professional. Accommodating! Quick. Would recommend Universal to anyone who wants a fair deal. And wants great car buying experience. Accommodating! Quick. Would recommend Universal to anyone who wants a fair deal. And wants great car buying experience. More
by Mrobinson.MCM
December 02, 2023
Carlos Morales was excellent listened to what I was interested in and made sure I got what I wanted. The best part was I did not feel pressured or rushed as a woman going alone could be intimidating. I interested in and made sure I got what I wanted. The best part was I did not feel pressured or rushed as a woman going alone could be intimidating. I really enjoyed the experience and I bought the car that fit my needs.. I'm so happy Carlos and the team were great.. thank you so much More
by MARTHAORTIZ2208
December 01, 2023
Justin was professional, not pushy, and very knowledgeable. He even went to another dealership to pick up my new car. knowledgeable. He even went to another dealership to pick up my new car. More
by judyedivincenzo
December 01, 2023
Quite good, in terms of attention and service Attentive, kind, cordial, willing to find solutions to problems kind, cordial, willing to find solutions to problems More
by ZAIDA7015
November 29, 2023
Excellent experience. It was the best experience I have ever had buying a car. Thanks It was the best experience I have ever had buying a car. Thanks More
by JPALSSON1
November 29, 2023
Going to an auto dealership is never a fun experience, but meeting Jason and how he worked with us on getting a car made the whole experience one of the best experiences I've ever had in my whole entire l but meeting Jason and how he worked with us on getting a car made the whole experience one of the best experiences I've ever had in my whole entire life of a car car dealership More
by fortress Jeff high
November 27, 2023
They were very friendly. They worked with me on getting the price I wanted in a low pressure, accommodating way. They worked with me on getting the price I wanted in a low pressure, accommodating way. More
by katybrohlman
November 27, 2023
The dealership is ok, Bobby was nice. I just feel like a better job could be done to find someone to finance a customer that putting down a good down payment and also with those service c I just feel like a better job could be done to find someone to finance a customer that putting down a good down payment and also with those service contract/agreements that they get you to purchase at the end. I ended up having to settle for a package that had a one hundred dollar deductible with less coverage because I could not afford to pay an extra 22 dollars even though I put a lot of money down on the vehicle. Other than that, my experience was a good one. More
by LouLou
Employees Worked With
November 27, 2023
Excellent , professionalism , Great customer service. Five stars all the way !!! Thank you for a fantastic experience ! Five stars all the way !!! Thank you for a fantastic experience ! More
by mariot37
