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Universal Hyundai
Orlando, FL
4,221 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,221 reviews
January 15, 2024
Very kind and friendly staff Service. I was pleased with the service I received from this place...Exceptional Customer Service. Very helpful.. I was pleased with the service I received from this place...Exceptional Customer Service. Very helpful.. More
by sallypirani
January 15, 2024
It was fine. It was fine, and the people at the dealership were helpful with any questions that I had. It was fine, and the people at the dealership were helpful with any questions that I had. More
by KHRIS.POWELL
Verified CustomerJanuary 15, 2024
Highly recommend! Honest, knowledgeable, did exactly what they said they were going to do. Great experience! Honest, knowledgeable, did exactly what they said they were going to do. Great experience! More
by jjtcna
January 14, 2024
Enjoyable staff, knowledgeable and transparent Made the car buying experience less stressful. Made sure I was comfortable with payments and loan terms. car buying experience less stressful. Made sure I was comfortable with payments and loan terms. More
by Tishawill38
January 14, 2024
Nothing short of awesome! The best car buying experience I have ever had in my 40 years + buying cars! I highly recommend universal Hyundai and mostly definitely Cesar The best car buying experience I have ever had in my 40 years + buying cars! I highly recommend universal Hyundai and mostly definitely Cesar More
by fwmarino
January 14, 2024
Pleasant experience Darrin is always welcoming and understands what we are looking for. We will refer this dealership to friends. understands what we are looking for. We will refer this dealership to friends. More
by ARDEECASTRO
January 14, 2024
Very professional and helpful Great, respectful helpful people Excellent customer service great quality vehicle Best dealership people Excellent customer service great quality vehicle Best dealership More
by sallypirani
January 14, 2024
Great customer service! He look to cover my needs and the type of car I was looking for. He look to cover my needs and the type of car I was looking for. More
by leida_vanessa
January 14, 2024
I was not instructed in what features the vehicle has, I drove my car 4 miles and the vehicle had 15 miles but when I pick it up it had 43 miles. When I received the contract I was charged $1180 in cleaning drove my car 4 miles and the vehicle had 15 miles but when I pick it up it had 43 miles. When I received the contract I was charged $1180 in cleaning fee. More
by ALEXISPARODI123
January 14, 2024
Excellent dealer, excellent Salesperson Carlos Castro Excellent dealer, excellent salesperson Carlos Castro Excellent Financial Manager Everything was as excellent experience Excellent dealer, excellent salesperson Carlos Castro Excellent Financial Manager Everything was as excellent experience More
by Juliernestortega
