Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,183 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,184 reviews
November 27, 2023
They were very friendly. They worked with me on getting the price I wanted in a low pressure, accommodating way. They worked with me on getting the price I wanted in a low pressure, accommodating way. More
by katybrohlman
Verified Customer
November 27, 2023
The dealership is ok, Bobby was nice. I just feel like a better job could be done to find someone to finance a customer that putting down a good down payment and also with those service c I just feel like a better job could be done to find someone to finance a customer that putting down a good down payment and also with those service contract/agreements that they get you to purchase at the end. I ended up having to settle for a package that had a one hundred dollar deductible with less coverage because I could not afford to pay an extra 22 dollars even though I put a lot of money down on the vehicle. Other than that, my experience was a good one. More
by LouLou
Employees Worked With
November 27, 2023
Excellent , professionalism , Great customer service. Five stars all the way !!! Thank you for a fantastic experience ! Five stars all the way !!! Thank you for a fantastic experience ! More
by mariot37
November 27, 2023
The guys were courteous and friendly and fast in handling our deal Explain the features of the vehicle in detail our deal Explain the features of the vehicle in detail More
by SERRANOMON1955
Employees Worked With
November 26, 2023
Excellent service, very quick attention and high quality, Julian Vila was all time assisting and was very communicative and respectful. Thanks for your time and help in this process. Julian Vila was all time assisting and was very communicative and respectful. Thanks for your time and help in this process. More
by Rafa
Employees Worked With
Julian Vila
November 25, 2023
Great service and friendly staff and very helpful in everything Raul was great I would recommend to look for him for best service everything Raul was great I would recommend to look for him for best service More
by Shubham
November 24, 2023
Carlos was amazing. He responded to my texts promptly and was very courtesy during my car buying experience. He was very knowledgeable about the vehicles and my options. He responded to my texts promptly and was very courtesy during my car buying experience. He was very knowledgeable about the vehicles and my options. I would definitely buy from him again. More
by FSAINTILIS
November 22, 2023
I just purchased a Hyundai Santa Cruz from Universal Hyundai. Eric Ravira was the salesman. He is great to work with! I recommend him and this dealership as they are very professional! Hyundai. Eric Ravira was the salesman. He is great to work with! I recommend him and this dealership as they are very professional! More
by geoff engerman
November 22, 2023
Never shown documents of sale or interest rate and loan amount. Also took another payment from previous car loan after purchase of new car. amount. Also took another payment from previous car loan after purchase of new car. More
by JAYMANCUTE
Employees Worked With
November 22, 2023
The dealership is, to a person, very friendly. They are respectful and take time explaining everything, from the features on the cars to the different warranty options. We did not feel pressured They are respectful and take time explaining everything, from the features on the cars to the different warranty options. We did not feel pressured and felt more like we were among friends. More
by MIKEM9918B
