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Universal Hyundai
Orlando, FL
4,221 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,221 reviews
January 21, 2024
Excelente consecionara son las mejor consecionara 100% recomenda ', excelente atencion Vehiculos son los mejores nos encanta su servicios recomenda ', excelente atencion Vehiculos son los mejores nos encanta su servicios More
by VETESUMAYA0806
Verified CustomerEmployees Worked With
January 20, 2024
Todo bien muy buen trabajo sabe tratar bien a los clientes me enseñó muchos carros todo muy bien clientes me enseñó muchos carros todo muy bien More
by ysuarezquiroga
January 20, 2024
Very good dealer Excellent service from Cesar Alegre Very fast service I'm very happy with the car Alegre Very fast service I'm very happy with the car More
by LOLLYNUNEZZPEREZS
Employees Worked With
January 19, 2024
I felt pressured into using the financing there. I wanted to use my own bank and I was told they would not wait for me to this. My bank offered was able to offer me almost 2% lower on the interest r I wanted to use my own bank and I was told they would not wait for me to this. My bank offered was able to offer me almost 2% lower on the interest rate. More
by melaniemgoodwin
January 19, 2024
No good bad service very unprofessional and make you hard time. After I approve for the bank I take my car with me 2 week after time. After I approve for the bank I take my car with me 2 week after More
by Dfigueroa67
January 19, 2024
I met Mr. Diaz through a work friend who purchased a car from him. I was overwhelmed by how good this developed person is. He walked me through every step of t Diaz through a work friend who purchased a car from him. I was overwhelmed by how good this developed person is. He walked me through every step of the process; pre purchase, selecting the right hybrid for me, the financing, the inspection, and training me on "how to" use all the modern features in my new Hyundai Sonata hybrid. Mr. Diaz was so helpful and kind and pleasant. He allowed me to text him through several days after the purchase, helping answer my tech questions. Bottom line: I like this Mr. Diaz so much. He put me at such ease, and we had honest conversations back and forth. Wonderful experience. I would recommend asking /seeking out, for Darrin first, when you're in the market for a vehicle. Satisfied & happy customer, Kyle Baker More
by attillab
Employees Worked With
January 19, 2024
Came in with a trade in to get a SUV, helped find the right model Santa Fe for us and got a fair deal on the trade in. right model Santa Fe for us and got a fair deal on the trade in. More
by tylersmith485
January 17, 2024
I’m very pleased with my experience at the dealership. I was treated like family and they were very patient throughout the entire process. I was treated like family and they were very patient throughout the entire process. More
by Steven Navarro
January 17, 2024
Trying contact for more than a week. My lease value is wrong in the website and every time that I call they transfer me for the account and no one answers me back. Even after I left a me My lease value is wrong in the website and every time that I call they transfer me for the account and no one answers me back. Even after I left a message with my name and phone number also, they supposed to send me $200 check that never arrived. More
by Maria2023florida
January 15, 2024
Best employees around! Great car buying experience Great sales person Daniel and Great Manager all great customers services on all areas Great car buying experience Great sales person Daniel and Great Manager all great customers services on all areas More
by TYPHOONTILLY
