Universal Hyundai

Carlos was fabulous! Carlos was very informative and took his time with us No Stop Carlos was very informative and took his time with us No Stop More

Very pleased with the service. And the Gong Show for the new car purchase announcement! And the Gong Show for the new car purchase announcement! More

Completely exiting, Adrian was great and he helped me out a lot in my process a lot in my process More

Omar and Jose Cepeda helped us out a lot. It's our sixth car we have bought in Universal. It's been a pleasure as always It's our sixth car we have bought in Universal. It's been a pleasure as always More

Just felt pressured to get the deal accomplished. Felt that the cars that were shown to me were not what was offered. Felt that the cars that were shown to me were not what was offered. More

Extensive variety Selection of vehicles and colors is awesome Very pleasant no haggle Very attentive awesome Very pleasant no haggle Very attentive More

Smooth and Ibrahim listened to what I was looking for and executed! Glad to go there executed! Glad to go there More

Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car that is totally unusable. The Santa Fe Sport is awful. I bought it with about 30,000 miles and certified thinking that it would be a good car and I have had nothing but problems and no one ever helped me with anything as far as issues with the car. The catalytic converter and muffler blew up on the car twice, very scary with my nephew in a car seat over where it blew up. I had to replace that twice. The air conditioning went out twice, and I've been without air for a year because I can't afford that and a payment. The paint is falling off the car, it's never been in an accident. The electric seats work when they want to. I am 5'3" my husband is 6'1", not helpful. I've been wanting to get rid of the car since about a year after I bought it. Certified Preowned means nothing to them, they say that nothing is covered by the warranty ever, they want to charge you hundreds of dollars to just look at it. Now to top it all off, the car started sputtering on the highway and the engine light came on and the engine has no power, so I went to Tuffy, and they said that the car is in really bad shape. The oil exploded all over the engine, the spark plugs, coils, pistons, they told me to take it to the dealer because there is a recall on some engine parts. When I called them, they said that there is no recall for what they would attribute to that problem, they told me to call Hyundai Corporate which in turn blamed the dealer. Shocking. All of you are scandalous and I will never being doing business with either of you ever again. I'm sorry that you think this is worth your reputation. My review is less than one star. You also have people saying they are management and aren't. I put a one for all the Management department because obviously they have no idea what's going on in their own company. More

Great service, easy simple and fast transaction, no pressure transaction. We would go back happily for our next car purchase. Errol was very helpful when we had questions. pressure transaction. We would go back happily for our next car purchase. Errol was very helpful when we had questions. More

Darrin is very knowledgeable willing to help at all times and Universal Hyundai dealer ship and Universal Hyundai dealer ship More