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Universal Hyundai
Orlando, FL
4,183 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,183 reviews
January 02, 2024
'The best car-buying experience, very professional. I recommend it to everyone looking to purchase a car.' I recommend it to everyone looking to purchase a car.' More
by kathiriaosorio23
Verified Customer
January 02, 2024
I have purchased multiple vehicles from Universal Hyundai/Genesis and only worked with Mustafa. I'm a repeat customer because of the service he provides. He is courteous, professional and should be t Hyundai/Genesis and only worked with Mustafa. I'm a repeat customer because of the service he provides. He is courteous, professional and should be thanked for his service More
by baez436
December 18, 2023
Different that other. I preferred the Universal Nissan atmosphere and deals in negotiations perspective. Needs improvement. I preferred the Universal Nissan atmosphere and deals in negotiations perspective. Needs improvement. More
by JenCamacho
December 16, 2023
Used this dealership for a few years now (service dept) all staff always very friendly all staff always very friendly More
by DREWORME
December 13, 2023
Good experience, they tried hard to make a good deal Great customer service They got me the ideal vehicle for my needs Great customer service They got me the ideal vehicle for my needs More
by Sole-i
December 11, 2023
Excellent as always We will continue to shop with Hyundai due to Robert's excellence Thank you due to Robert's excellence Thank you More
by SARAECFL
December 11, 2023
5 Servicio y atención excelente El diler Antonio es el mejor! Me gusta porque complace en lo que se le solicita mejor! Me gusta porque complace en lo que se le solicita More
by Yulialchami
December 10, 2023
Jonathan was very knowledgeable and very kid. Deff felt comfortable with the sale with his guidance and wisdom Deff felt comfortable with the sale with his guidance and wisdom More
by Adamhinton14
December 07, 2023
Friendly and informative. I appreciated the hasle free service. Most of all, Alexandra's attention to the needs of my wife and I. She was honest with each vehicle that we saw. I appreciated the hasle free service. Most of all, Alexandra's attention to the needs of my wife and I. She was honest with each vehicle that we saw. And very knowledgeable. She was amazing More
by Jemini15
December 06, 2023
Service was really great and people were willing to help every step of the way every step of the way More
by m_burity21
