Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,221 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,221 reviews
February 07, 2024
excelente servicio al cliente ricardo ruiz muy bueno y amable excelente servicio al cliente ricardo ruiz muy bueno y amable no me lleve el carro que queria pero me ayudaron gracias amable excelente servicio al cliente ricardo ruiz muy bueno y amable no me lleve el carro que queria pero me ayudaron gracias More
by emmanuelr313
Verified Customer
February 07, 2024
The manager that was helping they day befire told me something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him to say he cant help after the day before he told me he could More
by lilliam.pagan
February 06, 2024
It was ok The dealers were professional and informative, great customer service . But the finance guy had terrible customer service and was rude . great customer service . But the finance guy had terrible customer service and was rude . More
by reynolds765
February 06, 2024
We were treated very well and taken care of quickly! Our questions were answered thoroughly and helped us make our decision. Finance experience was a breeze! Our questions were answered thoroughly and helped us make our decision. Finance experience was a breeze! More
by kgdaddis
February 05, 2024
Love it Excellent ? ? everything about the Dealership I love it any professional Awesome job ? everything about the Dealership I love it any professional Awesome job More
by MILTONFELICIANO1911
February 05, 2024
Very nice dealership, clean! This is the 3rd car I purchased, my salesman Ceasar is great!! The people there are awesome! This is the 3rd car I purchased, my salesman Ceasar is great!! The people there are awesome! More
by HOPKINSRC1949
February 04, 2024
I will recommend to my friends Universal Hyundai because I was treated very well and the personal was very professional in every way I was treated very well and the personal was very professional in every way More
by PATRIALTERIO
February 04, 2024
They didn't have the vehicle with the options that I wanted, but they were able to get it for me in the same week, no problem. Jennifer was very easy to work with and helped us through the whole process wanted, but they were able to get it for me in the same week, no problem. Jennifer was very easy to work with and helped us through the whole process. More
by doncory13
February 04, 2024
Very Disappointed with the entire experience from arrival through financing Felt like we were passed off and we were misled on price, accident history, trade in value, and finance was only about additional p through financing Felt like we were passed off and we were misled on price, accident history, trade in value, and finance was only about additional products not financial terms and options More
by michrobn
February 03, 2024
The best I have ever had! Excellent salesperson and excellent customer support and great dealership Excellent salesperson and excellent customer support and great dealership More
by ejmorg41
