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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
April 22, 2016
I Love Universal Jinny is the best salesperson I have ever worked with, Jacob and her have an excellent rapore and that shows when they work with us. We drive almost 2 Jinny is the best salesperson I have ever worked with, Jacob and her have an excellent rapore and that shows when they work with us. We drive almost 2 hours to get to the dealership. After dealing with Universal, I will never go anywhere to buy a car again! Meeting Mr Toomey and s[peaking with him was very nice as well! More
by Wayne
Verified CustomerEmployees Worked With
Jacob, Mr Toomey, Jinny Min
April 21, 2016
Excellent vehicle and great seller great communication friendly vehicle arrived just in time adjustable to my needs and perfect car for what I do daily vehicle and great seller great communication friendly vehicle arrived just in time adjustable to my needs and perfect car for what I do daily More
by duvanzapata
Employees Worked With
Teodoro Seminario
April 21, 2016
John Booth was excellent John booth helped me on both my lease in 2013 and finance in 2016. Very helpful. Highly recommend this dealership. Very helpful and professional. Grea John booth helped me on both my lease in 2013 and finance in 2016. Very helpful. Highly recommend this dealership. Very helpful and professional. Great experience. Will come here for any other future purchases. More
by ritzajoeee
Employees Worked With
April 19, 2016
Wonderful Service John Booth was wonderful and got us the best deal possible. He was very kind and courteous. He worked with us the whole way and made sure that the car John Booth was wonderful and got us the best deal possible. He was very kind and courteous. He worked with us the whole way and made sure that the car was what I wanted. More
by Moe1995
Employees Worked With
April 19, 2016
Willingness to earn your business I want to say that these folks are absolutely willing to go "to the mat" to earn your business. John Booth is the man to see. Very knowledgeable abo I want to say that these folks are absolutely willing to go "to the mat" to earn your business. John Booth is the man to see. Very knowledgeable about the product' and a good man to work with. Under his guidance, he worked with my daughter, a first time car buyer, to ensure she got the car she wanted, at the price point she wanted. My daughter negotiated on her own, and ultimately, along with the sales management, she got the car she wanted. Excellent experience for her, but if you are looking for the best deal, ask for John and let him go to work for you. More
by Richlew1227
April 19, 2016
Bad sign up procedure Sean deally failed to return emails and did not explain the extended warranty was optional therefore increasing finance debt and monthly payments not Sean deally failed to return emails and did not explain the extended warranty was optional therefore increasing finance debt and monthly payments not happy at all I am still waiting to get the sales managers email address to complain More
by rusfinderek
April 16, 2016
Great Car Buying Experience The staff was great and we were able to work out a great deal I would definelty recommend this dealership to all my friends and family. The staff was great and we were able to work out a great deal I would definelty recommend this dealership to all my friends and family. More
by prblaze99
Employees Worked With
Carlos Garces
April 16, 2016
Great purchasing experience From the begining Juan Morales was very friendly and helpful. Landed me on the car I wanted and made me change my perception on buying cars. From the begining Juan Morales was very friendly and helpful. Landed me on the car I wanted and made me change my perception on buying cars. More
by seijo2672
April 16, 2016
Great service Jonathan was a enthusiastic and ready to help us on our needs. I will recommend my friends to visit Hyundai Universal for good deals and great custo Jonathan was a enthusiastic and ready to help us on our needs. I will recommend my friends to visit Hyundai Universal for good deals and great customer service. More
by jsmedina58
Employees Worked With
Jonathan Cruz
April 15, 2016
Very happy Car Parent i would like to commend this dealership with his professionalism, cleanliness, and helpful staff throughout the whole process. my previous car dealers i would like to commend this dealership with his professionalism, cleanliness, and helpful staff throughout the whole process. my previous car dealership was holler hyundai, however because of my wonderful sales agent, Nikki she brought over to Universal another client and i can honestly say that i will recommend any new buyers to this dealership. More
by dtabaco76
