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Universal Hyundai

Orlando, FL

4.5
4,183 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,183 reviews

January 17, 2024

I’m very pleased with my experience at the dealership. I was treated like family and they were very patient throughout the entire process. More

by Steven Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Cacciola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Steven. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 15, 2024

Highly recommend! Honest, knowledgeable, did exactly what they said they were going to do. Great experience! More

by jjtcna
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Martinez
Jan 15, 2024 -

Universal Hyundai responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 15, 2024

Best employees around! Great car buying experience Great sales person Daniel and Great Manager all great customers services on all areas More

by TYPHOONTILLY
Recommend Dealer
Yes
Employees Worked With
Hector Riquel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Riquel
Jan 15, 2024 -

Universal Hyundai responded

Thanks for sharing about your experience with Daniel and our team here at Universal Hyundai. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 15, 2024

Very kind and friendly staff Service. I was pleased with the service I received from this place...Exceptional Customer Service. Very helpful.. More

by sallypirani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Universal Hyundai responded

Thank you so much, Sally, for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 15, 2024

It was fine. It was fine, and the people at the dealership were helpful with any questions that I had. More

by KHRIS.POWELL
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob McNeely
Jan 16, 2024 -

Universal Hyundai responded

Thank you, Khris! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Enjoyable staff, knowledgeable and transparent Made the car buying experience less stressful. Made sure I was comfortable with payments and loan terms. More

by Tishawill38
Recommend Dealer
Yes
Employees Worked With
Alexandra Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandra Martinez
Jan 15, 2024 -

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Nothing short of awesome! The best car buying experience I have ever had in my 40 years + buying cars! I highly recommend universal Hyundai and mostly definitely Cesar More

by fwmarino
Recommend Dealer
Yes
Employees Worked With
Cesar Alegre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Alegre
Jan 15, 2024 -

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cesar and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Pleasant experience Darrin is always welcoming and understands what we are looking for. We will refer this dealership to friends. More

by ARDEECASTRO
Recommend Dealer
Yes
Employees Worked With
darrin diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : darrin diaz
Jan 15, 2024 -

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad Darrin was able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Very professional and helpful Great, respectful helpful people Excellent customer service great quality vehicle Best dealership More

by sallypirani
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simo Bassi
Jan 15, 2024 -

Universal Hyundai responded

Thank you, Sally, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Jan 15, 2024 -

sallypirani responded

Errol helped for all delivery paper work, Awesome helpful staff...!

January 14, 2024

Great customer service! He look to cover my needs and the type of car I was looking for. More

by leida_vanessa
Recommend Dealer
Yes
Employees Worked With
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simo Bassi
Jan 15, 2024 -

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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