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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
May 31, 2016
Outstanding Customer Service from John Booth I recently purchased a 2016 Hyundai Veloster Turbo from Universal Hyundai. The funny thing was, I had actually gone to the wrong dealership! Having al I recently purchased a 2016 Hyundai Veloster Turbo from Universal Hyundai. The funny thing was, I had actually gone to the wrong dealership! Having already driven to Universal Hyundai, I decided to go in and look at what they had to offer. I was greeted promptly as I entered and soon was introduced to John Booth. John did not have any pressure tactics up his sleeve, he simply asked, "what are you looking for and what color would you like it in?" Upon hearing that , John checked his inventory and we were quickly off to the lot looking for the vehicle. It ended up that the car wasn't on the lot but that did not stop John! He checked the computer system and found the car and said that he could get me the car to me as quickly as possible, if not the same day. I could not be more please with the experience that I received from John, as a quick lunch and some paperwork later, John had the car at the lot ready to go! Great Job! More
by Corzan
May 29, 2016
Great buying experience My car buying experience was truly remarkable. From my salesman Hector to the Sales Consultant Juan. Very friendly and helpful. This is the best ca My car buying experience was truly remarkable. From my salesman Hector to the Sales Consultant Juan. Very friendly and helpful. This is the best car buying experience I ever had, would definitely go back when I need another car. More
by Kenneth Bohl
Employees Worked With
Hector Pell, Juan Colon
May 29, 2016
Universal Hyundai Excellent and Professional Experience recommend highly . All personnel encountered was a pleasure to interact with. Made the buying process seamless Excellent and Professional Experience recommend highly . All personnel encountered was a pleasure to interact with. Made the buying process seamless and the financing options available clear. More
by dapod226
Verified CustomerEmployees Worked With
Klayfhord Lazo
May 28, 2016
Awesome work !!!! Raul was very helpful and attentive to my needs, the dealer manager was also very nice and even took place in delivering my new car. Finance Dept. als Raul was very helpful and attentive to my needs, the dealer manager was also very nice and even took place in delivering my new car. Finance Dept. also a breeze, Thank you Universal Hyundai, keep up the good service. More
by trumpetbot1
Employees Worked With
May 27, 2016
Bueno Buenísimo, hacen todo lo posible por ayudar al cliente. Me gustó mucho. Volvería para una próxima ves. Y enviaría a todo aquel que necesite un vehícu Buenísimo, hacen todo lo posible por ayudar al cliente. Me gustó mucho. Volvería para una próxima ves. Y enviaría a todo aquel que necesite un vehículo. More
by o_m_a_r69
Employees Worked With
May 27, 2016
Amazing Service! My car buying experience was amazing! Everyone was very friendly and there wasn't any pressure to buy. I felt very well taken care of and would refer My car buying experience was amazing! Everyone was very friendly and there wasn't any pressure to buy. I felt very well taken care of and would refer this location to all my friends and family! More
by jonathanrmaillo
May 26, 2016
Rspec great dealership,great customer service by adam and overall good car buying experience,and they are very friendly and willing to help out. i will defi great dealership,great customer service by adam and overall good car buying experience,and they are very friendly and willing to help out. i will definitely comeback to the dealership in the future. More
by heriberto4omar
May 26, 2016
Excellent staff there are two gentlemen that i would like to thank them for their excellent customer service and their knowledge . HECTOR PELL the sales person and RO there are two gentlemen that i would like to thank them for their excellent customer service and their knowledge . HECTOR PELL the sales person and ROBERT OZEL the financial manager both were great.and also the sales manager that he worked out the deal with us .sorry forgot his name. Thanks More
by tghaly
Employees Worked With
Hector Pell and Robert R.Ozel
May 26, 2016
A good experience. Please read my comments on the prior page. I believe they sum up my experience with the dealership and especially the sales person Adam Karlski. I Please read my comments on the prior page. I believe they sum up my experience with the dealership and especially the sales person Adam Karlski. I have already recommended him to a neighbor. More
by jimlynam
Employees Worked With
May 26, 2016
Great service This was my first time ever buying a car and Carlos and Robert made it extremely easy for me I would definitely recommend them and their dealership to This was my first time ever buying a car and Carlos and Robert made it extremely easy for me I would definitely recommend them and their dealership to everyone their service was absolutely incredible. More
by issaeldelacruz
