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Universal Hyundai
Orlando, FL
4,122 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,122 reviews
July 08, 2016
Happy customer Adam and Carlos did a great job. They took thier time selling this car. I will return. Their was a feeling of excitement and team spirit going on. Adam and Carlos did a great job. They took thier time selling this car. I will return. Their was a feeling of excitement and team spirit going on. More
by rnewman537
Verified Customer
July 08, 2016
Amazing service Couldn't be more satisfied with the service I was provided and the car that I bought. I will definately be coming back to Hyundai for my next car. Couldn't be more satisfied with the service I was provided and the car that I bought. I will definately be coming back to Hyundai for my next car. More
by ntuske728
July 08, 2016
Great Excellent customer service and overall experience. Armando took the time to ask us great questions about what we wanted and needed in our new car. Rob Excellent customer service and overall experience. Armando took the time to ask us great questions about what we wanted and needed in our new car. Robert explained different financing options so we got the best deal possible and understood every aspect of what we were paying for. They both are wonderful! More
by sab6108
Employees Worked With
Armando, Robert
July 08, 2016
Best Car Rep - Darrin Diaz Darrin Diaz made the difference in me buying at Hyundai vs another. I'd also like to include that Felix Matos was extrememly helpful and knowledgeabl Darrin Diaz made the difference in me buying at Hyundai vs another. I'd also like to include that Felix Matos was extrememly helpful and knowledgeable as well .. no pressure on either parts! KUDOS to them! More
by myonlysol
Employees Worked With
Darrin Diaz, Felix Matos
July 07, 2016
Always a great experience. I have been to Universal Hyundai several times for service on my vehicle. I always had a good experience and everyone is always courteous and prefessi I have been to Universal Hyundai several times for service on my vehicle. I always had a good experience and everyone is always courteous and prefessional. More
by kimldrn34
Employees Worked With
July 06, 2016
New Santa Fe 2017 Excellent service, this is why I keep going back to upgrade my vehicle. Freindly staff. Great options for finance and Biggest selection of Hyundai in Excellent service, this is why I keep going back to upgrade my vehicle. Freindly staff. Great options for finance and Biggest selection of Hyundai in Central Florida. More
by lamboyalex
Employees Worked With
Ron Thomas, Abigail Medina
July 06, 2016
Happy new owner of a 2016 Sonata Sport! Thank you for everything, from the Patrick family! This is our third time buying from this dealership, would never go anywhere else! Thank you again f Thank you for everything, from the Patrick family! This is our third time buying from this dealership, would never go anywhere else! Thank you again for all your help! More
by lilipatrick66
Employees Worked With
July 01, 2016
Excellent customer service Eric Rivers was beyond amazing and helpful. Thank you so much for all you did for me. This was my first time experiencing a service like the one I was Eric Rivers was beyond amazing and helpful. Thank you so much for all you did for me. This was my first time experiencing a service like the one I was given. More
by des.rose.c
Employees Worked With
Eric Rivera
July 01, 2016
Wonderful Service There was a great selection of car to chose from I really like to shop that way had lots of colors , the dealership was very clean we were offe There was a great selection of car to chose from I really like to shop that way had lots of colors , the dealership was very clean we were offered cold water & coffee overall it was a great day have a happy day every day GOD BLESS Love T More
by lovet10
Employees Worked With
Adam Revair
July 01, 2016
exceptional customer service we have owned a Hyundai in the past and were sure we would purchase another one. We recommended our daughter who purchased a vehicle from Jinny and we have owned a Hyundai in the past and were sure we would purchase another one. We recommended our daughter who purchased a vehicle from Jinny and Jacob and were so pleased the way they handled everything that we returned to Universal to purchase a car from them for ourselves and keep their business cards on hand to recommend them to our friends. More
by cherie2680
Employees Worked With
Jacob McNeely, Jinny Min
