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Universal Hyundai
Orlando, FL
4,159 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,159 reviews
July 29, 2016
Buying a car made easy Who could think that buying a car could be so easy. Great customer service at Universal Hyundia and big shout out to Eric, Juan and Felix. Thanks for Who could think that buying a car could be so easy. Great customer service at Universal Hyundia and big shout out to Eric, Juan and Felix. Thanks for all your help guys. You were awesome. More
by daly654
July 29, 2016
Jesily Ruiz I had great service with Miguel. He was great. He's followed up with me great. I would recommend him to my friend and family. He did a great job I had great service with Miguel. He was great. He's followed up with me great. I would recommend him to my friend and family. He did a great job More
by jruiz11890
Verified CustomerJuly 29, 2016
My visit to universal hyundai I was very please with the way they treated us while we there.They were very pleasant and very courteuos.Mr Raul MRtinez was very knowlable on the ope I was very please with the way they treated us while we there.They were very pleasant and very courteuos.Mr Raul MRtinez was very knowlable on the operation procedure of the vehicle. More
by pepevargas41
July 28, 2016
I Love my Genesis CARLOS WAS EXTREMELY KNOWLEDGEABLE ABOUT THE VEHICLE. MADE THE EXPERIENCE ENJOYABLE. ALL STAFF WERE FRIENDLY. DEALERSHIP WAS CLEAN AND MODERN. I W CARLOS WAS EXTREMELY KNOWLEDGEABLE ABOUT THE VEHICLE. MADE THE EXPERIENCE ENJOYABLE. ALL STAFF WERE FRIENDLY. DEALERSHIP WAS CLEAN AND MODERN. I WILL DEFINITELY RECOMMEND UNIVERSAL HUNDAI TO ALL MY FRIENDS AND FAMILY. More
by susangrice1161
July 28, 2016
Thanks Robert! Upon coming to the dealership, I had only one experience with another before, which ended in me sneakily running for the door because I felt so uncomf Upon coming to the dealership, I had only one experience with another before, which ended in me sneakily running for the door because I felt so uncomfortable. This was a completely different experience, starting and ending with professionalism and kindness. I never felt pressured and for someone who would not consider themselves "tech" inclined, I know my car in and out thanks to Robert. thanks for everything, I will tell all my friends where to go for unmatched service and quality! More
by hopelesliesmith
Employees Worked With
Robert Stumpf
July 28, 2016
Excellent once again My second car here and Ron T was amazing. You must see him if you ever stop by at this dealership. I got an amazing deal here. Thank you again! My second car here and Ron T was amazing. You must see him if you ever stop by at this dealership. I got an amazing deal here. Thank you again! More
by perez1107
Employees Worked With
Ron Thomas
July 28, 2016
Excellent Experience LAST WEEK I HAD THE WORST!!!!! AND AT THE SAME TIME THE BEST EXPERIENCE BUYING AN ARTICLE EVER, I'M NOT GONNA SAY THE NAME OF THE OTHER DEALER BUT WAS LAST WEEK I HAD THE WORST!!!!! AND AT THE SAME TIME THE BEST EXPERIENCE BUYING AN ARTICLE EVER, I'M NOT GONNA SAY THE NAME OF THE OTHER DEALER BUT WAS REALLY RIDICULOUS WHAT HAPPENED AND BELIVE ME THATS THE BEST WAY TO CALL IT, THE THING IS MY WIFE AND I LEFT THE OTHER DEALER VERY FRUSTRATED . I TOLD MY WIFE LETS GO TO HYUNDAI TO SEE WHAT THEY HAVE, ONLY TO SEE AND SOMETHING VERY IMPRESSIVE AND AMAZING HAPPENED, MR. TEODORO SEMINARIO THE SALES PERSON DID A WONDERFULL JOB, HE WAS CAPABLE TO MAKE US FORGET THE HORRIBLE EXPERIENCE WE HAD IN THE OTHER DEALER. HE SHOWED TO US THE TYPE OF CAR WE WERE LOOKING WITH OUT WASTING TIME, SHOWING US HOW EVERYTHING WORKS IN THE DEALER SO WE CAN GET THE BEST SERVICE IN THE FUTURE, HE DID GREAT AND HE WAS CAPABLE TO FIND THE RIGHT PAYMENT FOR US AND THE RESULT WAS,,,,,,,,,, WE GOT A BRAND NEW CAR AN HYUNDAI ACCENT 2016!!!!.. THANKS TEO!! More
by Daniel Reyes
Employees Worked With
Teodoro Seminario
July 28, 2016
Hyundai 2017 Sport Thanks for helping me get what I wanted. Hyundai should train all there salesmen and women like that. Ask the customer what they want in a car and try Thanks for helping me get what I wanted. Hyundai should train all there salesmen and women like that. Ask the customer what they want in a car and try and match it. More
by lissettegomez64
Employees Worked With
Darren Diaz and Alexis Ramos
July 28, 2016
Awesome Experience My experience with Universal Hyundai was awesome. Jinny Min was an excellent sales associate, who put me at ease and answered all my questions. Jinny My experience with Universal Hyundai was awesome. Jinny Min was an excellent sales associate, who put me at ease and answered all my questions. Jinny got me the best possible deal that met my budget in purchasing my new 2016 Hyundai Sonata. She is amazing. The personnel at Universal Hyundai were amazing too, as well as, the financing department (Mr. Amine Saaidii) explained the finances in detail. Thank you, Universal Hyundai for making be feel part of the family. More
by wandyg65
Employees Worked With
Amine Saaidi, Jinny Min
July 28, 2016
hyundai review Employees are friendly , helpful and hard workers.. the sales person is knowledgeable and explained everything I need to know about my new vehicle th Employees are friendly , helpful and hard workers.. the sales person is knowledgeable and explained everything I need to know about my new vehicle that I bought. Felix gave me the best deal I can get, amazing.... More
by leaguevarra
Employees Worked With
Adam Revak, Felix Matos
