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Universal Hyundai
Orlando, FL
4,159 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,159 reviews
August 23, 2016
Awesome Great experience. Awesome customer service. Hassle free buying experience. The salesman Emilio was very professional and listened to all the things I Great experience. Awesome customer service. Hassle free buying experience. The salesman Emilio was very professional and listened to all the things I wanted and needed in my new car. I'm so happy with my new Hyundai Tucson! More
by polancyo
Verified CustomerEmployees Worked With
Emilio Polanco
August 21, 2016
Espectacular! Thank you, Darrin. I enjoyed the whole experience in the purchase of my new Hyundai. I am enjoying it! The car runs very smoothly and has a quiet e Thank you, Darrin. I enjoyed the whole experience in the purchase of my new Hyundai. I am enjoying it! The car runs very smoothly and has a quiet engine. More
by coolsunshine65
August 20, 2016
Excellent Teo was excellent, great customer service. Definitely made my first experience of buying a car amazing! Thank you Teo for the help & I love my new car Teo was excellent, great customer service. Definitely made my first experience of buying a car amazing! Thank you Teo for the help & I love my new car. More
by tiffany.sierraa
Employees Worked With
Teodoro Seminario
August 20, 2016
Great job Miguel was excellent! He did a great job helping to meet my car needs & review all my options. I would definitely refer people to this dealership. Eve Miguel was excellent! He did a great job helping to meet my car needs & review all my options. I would definitely refer people to this dealership. Everyone there was so nice! More
by shalese24
Employees Worked With
August 19, 2016
Steve my representative was a good person. Once I left the dealership I felt I could have gotten a better deal, my credit is good and I have the income, but I guess that was my fault. Once I left the dealership I felt I could have gotten a better deal, my credit is good and I have the income, but I guess that was my fault. More
by mz.howell.358
Employees Worked With
Steven
August 19, 2016
Great experience I had a great experience with Universal Hyundai. Ron Thomas listened to my needs and wants the entire way through the process. My big thing is custome I had a great experience with Universal Hyundai. Ron Thomas listened to my needs and wants the entire way through the process. My big thing is customer service and he provided that to me. He was with me all day, yes I said all day, until I found what I wanted. From beginning to end it was an easy process. More
by amybeth18
Employees Worked With
Joel, Gil Ortiz, Ron Thomas
August 19, 2016
Jeanne Same as before, excellant, would come back. All employees were helpful. Very clean with a relaxing area to wait. Great place to eat lunchealthy too. Same as before, excellant, would come back. All employees were helpful. Very clean with a relaxing area to wait. Great place to eat lunchealthy too. More
by jeannehueting
August 18, 2016
Love Theron servicio Fui a otros concesionarios y ninguno está cerca de cómo universal me trató, escuchan las necesidades del cliente y trabajaron con mi presupuesto, mi p Fui a otros concesionarios y ninguno está cerca de cómo universal me trató, escuchan las necesidades del cliente y trabajaron con mi presupuesto, mi próximo vehículo lo compraré en Universal. More
by lornaojeda46
August 17, 2016
Awsome Salesman I would like to thank Teodoro Seminario for a wonderful experience purchasing my new vehicle on Saturday. This sales person was so much fun to inter I would like to thank Teodoro Seminario for a wonderful experience purchasing my new vehicle on Saturday. This sales person was so much fun to interact with and it made my experience a lot more painless as buying a new car could be. Teodoro, don't ever change your attitude and keep up the great work. You have a customer for life with me. More
by elvis wanamaker
Employees Worked With
Teodoro Seminario
August 15, 2016
New car purchase This car purchase was made possible because of the excellent customer service I received from Mr Frankie Martinez. His extensive knowledge of all the This car purchase was made possible because of the excellent customer service I received from Mr Frankie Martinez. His extensive knowledge of all the different models as well as the pride and conviction he displayed in the company, made the decision to purchase easy. He took the time to understand what it was I was looking for, answered all my questions and was able to deliver exactly what It is I wanted. I would highly recommend anyone looking to purchase a Hyundai vehicle to Look for him at this dealearship. I know I will only want him to handle any of my future purchases. More
by Fast Eddie 21
Employees Worked With
