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Universal Hyundai

Orlando, FL

4.5
4,122 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail,

Orlando, FL

32837

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Showing 4,122 reviews

August 12, 2016

2017 elentra buyer It was a very good experience. steven was very helpful and generous throughout the process. his manage was also helpful and got me where I needed to b More

by jossie_pr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
his manager, Steven Rivera
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

August 12, 2016

Awesome The process was simple and easy, the best experience I got so far buying a car, I will recomend this dealer to all my friends. More

by manueld70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

August 12, 2016

Purchase a brand new Car Top notch dealership from beginning to end. Pedro was brave enough to take me on a test drive and explain all the new technology the car had to offer More

by beverly sil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Matos, Pedro Tavares, Juan Morales, Josh Muniz
Sep 06, 2016 -

Universal Hyundai responded

Congratulations on your purchase and thank you for your business. We are glad to hear that Jose, Felix and the rest of our Team were able to provide you with a positive sales experience. Welcome to the Universal Hyundai family and we are looking forward to serving all of your Hyundai needs in the future.

August 11, 2016

Darrin for all your vehicle needs! From the time we went in to look at "used" cars and drove off with a brand new car, we felt like our best interest and fit was of optimal concern of t More

by breealit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2016 -

Universal Hyundai responded

Congratulations on your purchase and thank you for your business. We are glad to hear that Darrin and the rest of our Team were able to provide you with a positive sales experience. Welcome to the Universal Hyundai family and we are looking forward to serving all of your Hyundai needs in the future.

August 11, 2016

great salesman, Rude 2nd man Jonthan was great, but 2nd man very rude and aggresive. Not professional should be retrained on customer service. Jonthan was knowlegable and custome More

by arniejw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Cruz
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your comments and the opportunity to improve. We are happy to hear that we were able to earn your business and we are looking forward to serving all of your Hyundai needs in the future.

August 11, 2016

Top Notch Dealership This dealership is top notch! Robert Stumpf and Jacob McNeely went above and beyond to make sure I went home with the car I was most comfortable with. More

by wfuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob McNeely, Robert Stumpf
Sep 06, 2016 -

Universal Hyundai responded

Congratulations on your purchase and thank you for your business. We are glad to hear that Robert, Jacob and the rest of our Team were able to provide you with a positive sales experience. Welcome to the Universal Hyundai family and we are looking forward to serving all of your Hyundai needs in the future.

August 11, 2016

Went in looking but walked out buying Everything went well and darrin was the best salesman I've ever had. He made everything run smoothly and I recommend him to anyone or every one! More

by melissamercado27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2016 -

Universal Hyundai responded

Thank you for taking your time to share your positive experience. We are happy to hear that we were able to earn your business. We are looking forward to serving all of your Hyundai needs in the future.

August 09, 2016

Awesome experience The staff at Universal is awesome! Would highly recommend to others!! This is my second vehicle purchased at Universal. Adam was great to work with. More

by wilma.alvarez69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 06, 2016 -

Universal Hyundai responded

Congratulations on your purchase and thank you for your continued business. We are glad to hear that Adam and the rest of our Team were able to provide you with a positive sales experience. Welcome to the Universal Hyundai family and we are looking forward to serving all of your Hyundai needs in the future.

August 09, 2016

Great staff Jinny was amazing warm and knowledable helped me with and explained everything. She did everything possible to assist me with the purchase of the vehi More

by isilveira
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Livingaton, Jinny Min
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your comments. We are delighted to hear that you had a positive experience here with us at Universal Hyundai. We are looking forward to serving all of your Hyundai needs in the future.

August 08, 2016

Un dealer e donde realmente te ayudan. El pasado domingo 7 de agosto de 2016 visite el dealer y honestamente fui con toda la negatividad del mundo por haber recibido en otros lugares varios More

by Iniabelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Tavares
Sep 06, 2016 -

Universal Hyundai responded

Thank you for your business and taking your time to leave us your positive review. We are happy to hear that we are able to provide you with a positive experience and we are looking forward to serving all of your Hyundai needs in the future.

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