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Universal Hyundai
Orlando, FL
4,049 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,049 reviews
August 15, 2016
New car purchase This car purchase was made possible because of the excellent customer service I received from Mr Frankie Martinez. His extensive knowledge of all the This car purchase was made possible because of the excellent customer service I received from Mr Frankie Martinez. His extensive knowledge of all the different models as well as the pride and conviction he displayed in the company, made the decision to purchase easy. He took the time to understand what it was I was looking for, answered all my questions and was able to deliver exactly what It is I wanted. I would highly recommend anyone looking to purchase a Hyundai vehicle to Look for him at this dealearship. I know I will only want him to handle any of my future purchases. More
by Fast Eddie 21
Verified CustomerEmployees Worked With
Helpful August 14, 2016
Awesome salesman I HIGHLY recommend Mr. Pedro Tavares at Universal Hyundai!!! He took the time to explain all of the benefits of my vehicle. I had a very pleasant exp I HIGHLY recommend Mr. Pedro Tavares at Universal Hyundai!!! He took the time to explain all of the benefits of my vehicle. I had a very pleasant experience at Universal Hyundai... More
by guaro55
Employees Worked With
Pedro Tavares
August 14, 2016
great experience from the beginning I was received as part of the family. I am really glad I made my purchase at universal Hyundai in obt. The staff was very attentiv from the beginning I was received as part of the family. I am really glad I made my purchase at universal Hyundai in obt. The staff was very attentive and detail oriented. I will definetly make future purchases at the dealership and will gladly recommend it. thank you very much More
by jag6175
August 14, 2016
My Sonata experience Quick process, honest sales person. I was accommodated and was able to return my previous lease and get the new Sonata. Everyone was friendly and wi Quick process, honest sales person. I was accommodated and was able to return my previous lease and get the new Sonata. Everyone was friendly and willing to help. More
by joan.oviedo
Employees Worked With
Pedro Tavares
August 14, 2016
Great place to buy! Such a great place that is my third car purchased. It is also such a pleasure every time I go, the staff is always friendly and willing to help, and t Such a great place that is my third car purchased. It is also such a pleasure every time I go, the staff is always friendly and willing to help, and the pricing is also excellent. More
by evonhofmann
Employees Worked With
Emilio Polanco, Josh Muniz
August 13, 2016
Great experience We had a phenomenal experience here. Everyone was so quick to accommodate our needs and the process was so easy and efficient that we can't stop talki We had a phenomenal experience here. Everyone was so quick to accommodate our needs and the process was so easy and efficient that we can't stop talking about it. We initially came in just to do a test drive and make a decision another day, but Jonathan did such a great job getting us exactly what we needed without pressuring us at all that we couldn't walk away. We'll definitely be back! More
by maxinec89
August 12, 2016
Awesome The process was simple and easy, the best experience I got so far buying a car, I will recomend this dealer to all my friends. The process was simple and easy, the best experience I got so far buying a car, I will recomend this dealer to all my friends. More
by manueld70
Employees Worked With
August 12, 2016
Purchase a brand new Car Top notch dealership from beginning to end. Pedro was brave enough to take me on a test drive and explain all the new technology the car had to offer Top notch dealership from beginning to end. Pedro was brave enough to take me on a test drive and explain all the new technology the car had to offer. Very knowledgeable and polite did not try to sell me something I didn't want or need. Jose made me feel like I was a member of the Universal family before I even agreed on a purchase price he also introduced me to the service department. Felix was also very easy to deal with made me very happy while I was signing on the dotted line. Juan was just great hooked up my cell phone and explained how the radio worked in addition to all the other buttons. This is the first foreign car I have ever purchased and I am so very pleased. I love love my new Hyundai I feel very safe when I am driving it. You can bet that I will be recommending Universal Hyundai and especially the team I had the pleasure of working with to family and friends. More
by beverly sil
Employees Worked With
Felix Matos, Pedro Tavares, Juan Morales, Josh Muniz
August 12, 2016
very happy I had a great time buying my car at Universal Hyundai of orlando on Orange Blossom Trail. the staff greeted me very welcoming and i felt right at home I had a great time buying my car at Universal Hyundai of orlando on Orange Blossom Trail. the staff greeted me very welcoming and i felt right at home. I will definetly make all my purchases in the future At Universal Hyundai. More
by jjp7667
August 12, 2016
2017 elentra buyer It was a very good experience. steven was very helpful and generous throughout the process. his manage was also helpful and got me where I needed to b It was a very good experience. steven was very helpful and generous throughout the process. his manage was also helpful and got me where I needed to be. I did want the promo for money to go to the simons mall and I did not get it. More
by jossie_pr
Employees Worked With
his manager, Steven Rivera
