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Universal Hyundai
Orlando, FL
4,182 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,182 reviews
February 17, 2024
Terrible xxx sales Extremely attention trying to sale, but when I returned some days before with some questions about my leasing contract, I've met completely different people but when I returned some days before with some questions about my leasing contract, I've met completely different people More
by anibaljunior69
Verified Customer
February 17, 2024
Everybody was very friendly and professional and it ran like a well-oiled machine from the start to the Finish like a well-oiled machine from the start to the Finish More
by Amyprill1998
February 15, 2024
Very unorganized, multiple people messaging me through the day with different and conflicting information, poor customer experience all around. This survey is now asking about Frankie who I never met. I r the day with different and conflicting information, poor customer experience all around. This survey is now asking about Frankie who I never met. I received a text this morning from service that my vehicle is ready for pickup- I traded my vehicle in. What goes on over there? It's one company but everyone is on a different page. More
by AGULNICK914
February 15, 2024
Easy to talk to, no pressure, listened to what I was looking for and delivered it professionally. looking for and delivered it professionally. More
by mlawren77
February 14, 2024
Excellent It was an excellent experience from beginning to end. Professional, patient, knowledgeable. Great, great. Thank you to end. Professional, patient, knowledgeable. Great, great. Thank you More
by PFITCH725
February 10, 2024
My experience was a wonderful I was a first time buyer and Diego took care of me as if I was one of his own children buying new car he took me through all the steps that I needed to know and understand. I and Diego took care of me as if I was one of his own children buying new car he took me through all the steps that I needed to know and understand. I would this dealership to anyone who is wanting to buy a new car, especially friends or family, because they were amazing and very very helpful. I would go and buy another car if I could with them again. More
by aishagonzalez14
February 09, 2024
Everyone was amazing and very helpful Carlos Castro did a great job making sure we had the best deal and you can tell he's really good at he does great job making sure we had the best deal and you can tell he's really good at he does More
by emfd1807
February 08, 2024
The experience was effective The experience was good. I did a good Shop. All the staf were very polite and professional I did a good Shop. All the staf were very polite and professional More
by vvb1409
February 07, 2024
The manager that was helping they day befire told me something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him to say he cant help after the day before he told me he could More
by lilliam.pagan
