Universal Hyundai

Compre un Santa Fe 2024 el cual tiene muchas innovaciones pero el personal de todos los concesionarios están poco entrenados y su información y pericia es insuficiente Tengo la confianza por la marca ya qu pero el personal de todos los concesionarios están poco entrenados y su información y pericia es insuficiente Tengo la confianza por la marca ya que he tenido un Tucson desde 2017 pero este nuevo modelo en algunas cosas me ha decepcionado Cuando en la agencia intente con sus vendedores hacer funcionar el blue link que absurdamente es más complicado que el que ya tenia, no siendo posible opte por llamar por asistencia telefónica y esta conversación termino sin arreglar los problemas pero porque ya era muy larga y la asistenta tenía tiempo limitado para resolver los problemas Pueden creer eso? Así ocurrió! Estoy haciendo una lista de las irregularidades del funcionamiento y en este punto tengo poca esperanza de ser resuelto Quizás sacaron la limited de Santa Fe sin haber entrenado a los representantes del Consecionario More

The manger Carlos J (I believe he had an initial after ‘Carlos’.man, I can’t express enough how he made me feel, very bad and as if I was wrong with going in with concerns. I was very embarrassed. He ke ‘Carlos’.man, I can’t express enough how he made me feel, very bad and as if I was wrong with going in with concerns. I was very embarrassed. He kept Looking around and showing on his face how annoyed he was with me and people near by could tell and kept looking at me. I walked out of there and didn’t know where to look. This wasn’t a small purchase. Even if it was,, Know one should feel that way and he shouldn’t do that to anybody else no matter what the concern. If he was a nice and good salesman, he would have at least offer me and present to me other options and I possibly have walked out of there with even a bigger purchase, who knows. But didn’t even try. but it was a very sad experience, dealing with him. More

Great dealership. Giovannie was amazing to deal with. He was very straight fwd and presented transparent numbers from the start Giovannie was amazing to deal with. He was very straight fwd and presented transparent numbers from the start More

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car recommend everyone to visit and see all the good options of car More

Exceptional Service from all the staff members but especially from my sales person Janlique. She made my purchasing experience smoother than expected. especially from my sales person Janlique. She made my purchasing experience smoother than expected. More

Fabio was great, not pushi or intense. He heard exactly what we wanted a d delivered on it He heard exactly what we wanted a d delivered on it More

I enjoyed working with the salesman Diego and his boss Booth also meeting one of the service managers. I was highly respected and was given all the information on the car and received all the answers to m Booth also meeting one of the service managers. I was highly respected and was given all the information on the car and received all the answers to my questions. More

I put off my purchase because I dreaded buying a car. My purchase at Universal Hyundai turned out to be the best I’ve ever had. Mr Carlos Maldonado my salesman made feel informed and he and everyone I de My purchase at Universal Hyundai turned out to be the best I’ve ever had. Mr Carlos Maldonado my salesman made feel informed and he and everyone I dealt with made for a honest, fair and efficient process. It was also timely. I was worried I’d be there all day and thank God I was in and out! More

When visiting the dealership it was very welcoming, they treated me with respect and very helpful treated me with respect and very helpful More

I Would recommend this dealership. I was treated very well. Have no complaints. Chris, the salesman and Frankie worked with me so I could get the car. I bought a 2008 Sonata from this I was treated very well. Have no complaints. Chris, the salesman and Frankie worked with me so I could get the car. I bought a 2008 Sonata from this dealership and was very satisfied. More