Universal Hyundai

Cordial, empathetic, respectful, client friendly and oriented They keep you informed all the process Excellent oriented They keep you informed all the process Excellent More

Great experience. Very happy with the service THE SALES MAN WENT OUT OF HIS WAY TO MAKE OUR EXPERIENCE GREAT Very happy with the service THE SALES MAN WENT OUT OF HIS WAY TO MAKE OUR EXPERIENCE GREAT More

They were very nice and very helpful in everything. Miguel is awesome and very informative. Miguel is awesome and very informative. More

Nothing to day because everyone are the best. And the place amazing I already got my third car from. I think that tell you everything And the place amazing I already got my third car from. I think that tell you everything More

Muy atentos El servicio fue muy completo. Muy agradecido Todo muy bien. Ok Ok ok Muy agradecido Todo muy bien. Ok Ok ok More

Quick, simple and precise. Everything was perfect Nissan made my experience perfect, excellent customer service and kindness Everything was perfect Nissan made my experience perfect, excellent customer service and kindness More

Always friendly staff looking to accommodate your comfort and needs. At Nissan I always feel comfortable and satisfied when I leave. and needs. At Nissan I always feel comfortable and satisfied when I leave. More

No pressure, helpful, fair pricing, just what a dealership should be. I would recommend to my friends and family dealership should be. I would recommend to my friends and family More

Hyundai had a recall for their white paint that has been chipping off of thousandsss of cars globally. They had to extend their warranty for paint repair an extra three years to avoid recalling all the cars chipping off of thousandsss of cars globally. They had to extend their warranty for paint repair an extra three years to avoid recalling all the cars that are jacked up. Hyundai was supposed to mail out letters informing owners of this extended warranty. I received no such letter. I happened to find out about this a few months ago when I was researching what could be done about the constant need to repaint this car with a faulty paint job from the start. As this is not the first time…since we had the car “repainted” by Hyundai two years ago. Aka…. They repainted only the parts that were chipping and not the whole car so now new areas and the repainted areas parts are chipping again Imagine that! Hyundai said a new paint job would be covered under this extended warranty (that we weren’t informed about). They said to bring it to a near by dealership to have them photograph and send in for the claim. Dropped my car off Feb. 20th. I had to get someone to drive separate from me for the 1.5 hour drive to the dealership and drive me home bc they “don’t provide a loaner until they do their inspection and Hyundai approves the repair” which could take four hours or more. Who can wait at a dealership for four hours with a baby?! Now they are saying that they will only cover 75% of the paint job which apparently costs $8,000. To add insult to injury they are saying they won’t repaint the hood or roof, since that was previously painted at another Hyundai dealership, even though it is also chipping again. Since when is a half xxx paint job 8 grand? I got a quote from several body shops around that area (and probably the body shop they are hiring to do the paint job) and the largest quote I’ve gotten for premium paint, new color, entire car, with chips was $3700. Seems like a scam to me. 17 days without a car or a rental and all I’ve gotten is constant xx. Now that I’ve said I can’t pay 2 grand to have half the car painted (for a problem with Hyundais paint and no fault of my own) they are saying I need to come get the car immediately bc they can’t hold it. You held it just find for 17 days! With no rental car now I have to make arrangements for someone to bring me up there again to get the car back. This is the most insane transaction (that went absolutely nowhere) that I’ve ever had with a dealership. More

Carlos had great customer service and in fact the dealership was good overall. The reason for the low scores is because we specifically asked if the car smelled like smoke and were told it was a nons dealership was good overall. The reason for the low scores is because we specifically asked if the car smelled like smoke and were told it was a nonsmoker. There were burnholes in seats and headliner. I should have stopped the deal immediately but i pressed through because it didn't smell horrible and we had driven a couple hours. However... strong smell returned the next day and since. Feel a bittle swindled. More